
Moving people forward®, it's what we do!
In October of 2016, the Oakland TWO MEN AND A TRUCK® location changed ownership! Alan Oversmith, a multi-unit franchisee, has been a part of the system since 2002 where he started in the Ann Arbor area. In 2005, he became the owner of the Ann Arbor franchise. He loved being a part of the system and the core values that represent the company truly resonated with him, so in 2009 he added the Brownstown location. Then, in 2010, the Brighton store! We are excited to watch Alan and his team expand the footprint in the South West Oakland County area while continuing to provide customers the excellent customer service they have come to expect from TWO MEN AND A TRUCK®!
Giving back to our community is very important to us and we are proud to be supporters of: The Lakes Area Chamber of Commerce, Greater Farmington Chamber of Commerce, Novi Chamber of Commerce, Sweet Dreamzzz, The 2018 Ford Fireworks Rooftop Party, March of Dimes, Habitat for Humanity Farmington Restore, St. James Food Pantry Annual Letter Carriers Food Drive, CARES of Farmington Hills and Making Strides Against Breast Cancer.
TWO MEN AND A TRUCK® hosts an annual "stuff a truck" event Movers for Military. In 2017 we partnered with Kroger and Vets Returning Home to collect both perishable and non-perishable food items, toiletries and cleaning supplies for U. S. Veterans. Vets Returning Home works hand in hand with other non-profits, government agencies and human service providers to offer services tailored to meet the needs of each veteran that graces their doorstep in an effort to assist them in transitioning back into their community and a stable life situation as a contributing member of society.
We support the Movers For Moms® initiative by supporting Farmington Area Goodfellows Neighborhood House. Our philosophy is it is in giving that we receive, and feel that it is important as a good corporate citizen to give back to the community that we serve.
TWO MEN AND A TRUCK® is trying to bring a little joy into the lives of moms having to live in a shelter due to domestic violence, as well as bring public awareness this problem. Our Movers for Moms® campaign began in 2008 and has since grown in popularity and scope to include all of our franchises in 39 states, and even collected more than 285,000 items for mothers living in shelters in 2016. Our goal is to collect more than 300,000 items in 2016 for this worthy campaign.
We have been part of the TWO MEN AND A TRUCK® family for many years and are proud to be associated with a company that has performed over eight million moves in the last thirty years. We believe strongly in the Core Value of "Giving Back" and are so pleased to be part of an organiztion that leads by example!
We are members of the Greater Farmington Area Chamber of Commerce, Novi Chamber of Commerce and the Lakes Area Chamber of Commerce and believe in being a good corporate citizen by supporting local charities and worthy causes to help those in need.
CARES offers comprehensive support services for families in need in the Farmington Hills area in the way of food, clothing, education, training, medical help and financial assistance. CARES provides the types of services needed to treat the entire person: mind, body and spirit. TWO MEN AND A TRUCK is a proud community partner offering assistance in transporting donated food from Busch's Fresh Food Market in Farmington Hills to the community food pantry on the CARES campus.
Fleece & Thank You is on a mission to ensure that every child in the hospital, battling illness, has some color and comfort in their hospital room so that they feel some connection. Organizations can create "team-building" opportunities where they come together and create blankets and video messages to bring hope to these beautiful kids.
Ford Fireworks Rooftop Party presented by Ford Motor Company. TWO MEN AND A TRUCK has worked with The Parade Company over the past several years to assist with their annual fundraiser, The Rooftop Party which takes place the evening of the Ford Fireworks on the Detroit River. Always a fun evening with great food, interactive games for the kids and live entertainment. Great opportunity to support the community!
Giving 360 runs a nonprofit organization to which large retailers donate usable household items that Giving 360 then donates to low-income and charitable causes.
Habitat for Humanity ReStores of Oakland County are home improvement outlets and donation centers that receive in gently-used furniture, cabinets, appliances and building materials that are then available for sale to the general public at reduced prices. The ReStore locations in Pontiac and Farmington Hills are owned by Habitat for Humanity of Oakland County. The funds raised from the sale of items at the stores is then used to provide a permanent home for a family in need. TWO MEN AND A TRUCK is proud to assist with pick ups and deliveries of donated and purchased items.
Providing food nutritious food assistance to those in need and a place to shop with dignity. Hospitality House also collects toys for the local Toys for Tots program. TWO MEN AND A TRUCK worked with local volunteers to deliver the donated toys to Saint Matthews Church where families will be able to come and shop for gifts for their children.
We are supporting the St. James Catholic Church in Novi as they participate in the Letter Carrier's Stamp Out Hunger Food Drive. This is a national program where 1000's of postal worker volunteers come together to collect over 70 million pounds of food each year to help needy families throughout the United States.
March of Dimes Walk for Babies. The mission of the March of Dimes is to raise funds which are in turn used for education and research to help prevent birth defects and babies being born prematurely. We have the privilege of supporting the walk in May 2017 at Kensington Metro Park. March of Dimes is active in all 50 states where they invest time and resources in local programs that work to improve the health of babies within the community.
Sweet Dreamzzz is a nonprofit organization that provides sleeping bags and pillows to at-risk school age kids as well as educating them on the importance of a good nights sleep can help improve their school performace and quality of life. We are considered an in-kind partner for providing delivery of bedtime essentials to inner-city schools.
[Music Playing]
(Video starts out with the title "Moving Tips" displayed across the screen)
(Video cuts to a TWO MEN AND A TRUCK Franchise Office Manager with a moving truck in the background)
When you're moving, you kind of have boxes all over the place.
I always recommend to have a clear path.
And if you want it to go faster, put a clear path
(Video shows a mover carrying a chair down a customer's hallway in their house)
and put the boxes towards the door.
That way they can just grab them and go.
(Video cuts to a mover with a TWO MEN AND A TRUCK moving truck in the background)
Being prepared, It's so many times we've, we've gone into customer homes where they weren't ready.
Like, you know what I mean?
Don't get me wrong, It's hourly,
(Video cuts to a franchise moving truck backing up)
but we're here to try to make you better in there.
(Video cuts back to mover)
But it's like we've come to some that they look like they just woke up that morning "Like, hey, I'm, I think I'm gonna move today" like, you know?
(Video cuts to the Warehouse Manager of the TWO MEN AND A TRUCK Franchise)
Get a big sharpie, label every box and what room it's going to go into.
(A mover is shown unloading a loaded up MOVING TRUCK)
You're moving into a multi-family home, make sure that, you know, everything's labeled on what floor, whether it's going to an attic, to a basement, to
a kitchen, to a first bedroom, a second bedroom,
(Video cuts back to warehouse manager)
make that plan and have it all down on a piece of paper.
It will make your life a whole heck of a lot easier.
(Video cuts to operations manager)
Be honest on your estimate.
And then you get there and like, oh surprise, we got three more rooms.
We'll get it done, but it's nice heads up.
(Video cuts to an In-Home Estimator)
No loose items. So try and have everything boxed up, packed up, taped up.
The more organized you can be, the better your move goes.
(Video cuts a move manager)
You be ready and we're ready.
(Video and music end with the TWO MEN AND A TRUCK word logo and the video title "Moving" below it.
(Video starts out with Ukulele music in the background with three movers carrying boxes out of a customers home. The video title "Selecting a Moving Company Two Men And A Truck" is displayed on the screen)
(Video cuts to an interview of a customer service representative for a local Two Men And A Truck franchise.)
So finding a moving company can be difficult because moving is a very stressful situation.
A lot of times it comes, um, very unexpectedly.
Um, so they have to make, um, a very quick decision.
Um, and sometimes it's not the most informed, um,
and those that can make it very difficult.
(Video cuts to a Two Men And A Truck operations manager sitting at his desk)
Being able to move, you're, you're moving your whole life, you want to be able to make sure
whoever you choose can do everything you need, whether that's, you know, getting rid of any items you don't want anymore,
whether they can move every item that you have, you know, some moving companies may not be able to move certain things.
So a lot of people wanna be sure they choose a moving company that, you know, they could fully trust.
(The title "Guaranteeing security with your movers" displays on the screen for a few moments)
(Video cuts back to the customer service representative)
A reputable Moving company is usually licensed, bonded, and insured.
(Video cuts to a moving truck with the back opened)
(Two Movers carry a couch into the back of the moving truck)
Um, which basically means we're, we're registered with the state or, um, that we're operating in as well as, um, if someone were to get hurt on the job, the homeowner is protected
by our license and bonding.
(Video shows an employee typing on her computer)
Online reviews definitely have a, a very big effect on, you know, your, your business.
(Another employee using their computer)
So whenever I'm looking to go buy something online.
(Video cuts back to employee typing on her keyboard)
I'm, I'm, you know, looking at the reviews first and seeing what, what other people have said about, you know, set product or company.
(Video cuts back to operations manager sitting at his desk)
So you definitely wanna be able to take care of people where you can.
So, you know, you have those overwhelming positive reviews.
(video then shows the title "know what your paying for")
(Video cuts back to the customer service representative)
Two Men And A Truck deposits um are usually pretty low, um in terms of the total move cost.
(One mover is setting up orange in the road behind the moving truck)
And then they, for the most part are refundable up until a certain point.
(video show a mover carrying a wheel chock)
Um And they're applied to the move total.
(Video cuts back to the customer service rep)
They're not an additional fee.
(Video cuts to the title "Communication during the move process)
(Video cuts to the operations manager)
Communication is very important during the moving process.
(Customer service rep answering the phone)
Uh A lot of customers have, you know, they're always gonna have questions
that come across, you know, during the move.
(Video cuts to a moving truck driving in a parking lot)
And sometimes they're wondering if, you know, guys can take extra items and maybe the guys aren't quite sure.
So they'll be able to, you know, reach out to us and ask us if you don't have a good communication to start in the day, then things get kind of confusing.
(Video cuts to an interview of one of the movers)
Um for instance, for addresses and things like that or like even getting like carpet shield down for them just to make sure that their homes protected.
It's not um it's not a good thing to have them in the, in the dark about things.
It's good to be as open as you can with them and be as comfortable as you can with them just to kind of get them through the Day.
(Video ends with a call to action and the Two Men And A Truck logo and tagline "Movers Who Care")
(Video Starts out with the TWO MEN AND A TRUCK Logo and piano music in the background)
(Video cuts to the title of the video "What Movers Can't Move")
(Video cuts to the words "What Items Won't You Move From My Garage" and cartoon graphic of a small garage with stuff piling out of it)
(A narrator begins speaking)
My garage is jam packed with stuff.
Are there any items you can't move for me?
(Video cuts to a graphic of the word "NO" with different hazard symbols in the letters. Underneath the graphic are the words Flammable, Explosive, Corrosive.)
Regardless of the circumstances, we will not move any flammable explosive or corrosive items.
(Video cuts to a graphic of a green tractor)
If you want us to move your lawnmower, snow blower or other machines that run on gasoline,
(A Gas tank appears and the tractor flips upside down and drains gas into the gas tank)
please be sure to drain the tank prior to moving day.
(Video cuts to a graphic of a bag that says "super plant grow, make your plants growier, fertilizer on it")
There are a number of hazardous materials we can't move including fertilizer,
(A fire extinguisher appears of the fertilizer)
fire extinguishers,
(A graphic of a car battery and multiple batteries appears above the other graphics)
batteries,
(A bottle of bleach graphic appears)
household cleaners
(A propane tank moves across the screen with fire coming out of the bottom of it, making it look like a rocket)
and propane tanks.
(Video cuts to the "NO" graphic that appeared already)
For a complete list of hazardous materials, we won't move, contact your local two men in a truck office.
My house is full of potted plants.
(Video cuts to a gold pot, then a catus grows out of the pot)
How would the movers handle those?
(A series of animals move across the screen behind the cactus plant. Animal noises can be heard in the background)
TWO MEN AND A TRUCK doesn't transport any living things including plants and animals, depending on the weather.
Our trucks can get very hot or very cold inside.
There's also a lack of good air flow in the trucks.
Please be sure to make other arrangements for moving your pets and plants.
(The words "Will They Move My Food" appear on the screen)
I'm concerned my frozen food will thaw in your truck during the move.
What should I do?
(A variety of different cartoon food s appear on the screen)
For a variety of reasons Two men in a truck can't move perishable items including fresh refrigerated and frozen foods.
These items can rot spoil and smell in the truck.
Try to plan your meals to minimize the amount of food you have left.
(The words "Movers Can't Move Food" slow appear on the screen as the foods disappear one by one)
Come moving day, you will be responsible for transporting it or giving it away.
(Video cuts to the words "What personal items should I move" displaying on the screen)
What personal items should I plan to move myself?
(Video cuts to a graphic of cartoon jewelry, cash, and two stick figures with the words "take important items with you" at the above it)
We recommend cash, jewelry, photographs and important papers be taken with you as well as other items that may have strong
sentimental value.
(The RX symbol representing pharmacy appears on screen. Then a pill bottle appears on screen)
We also don't move prescription drugs because we don't want to pack anything on the truck that you may need in case of a life threatening illness.
(A table with pills on it appears)
(Video cuts to a graphic of a pill bottle, first aid kit, toilet paper, and a TWO MEN AND A TRUCK Moving Day Box)
If you have items that you can't live without, we recommend keeping them with you during the move.
(Video cuts to a series of words of the things movers cannot move including the words "Movers Will Not Move," "Hazardous Materials," "plants and animals," "perishable items," "prescription drugs," "money," "sentimental and important items," and the disclaimer at the bottom "For a complete list, please contact your Local Two Men And A Truck Office.")
These are just some examples of items that we don't allow on the moving trucks for a complete list.
Please contact your local two men in a truck office by planning ahead.
You can help avoid last minute problems making moving day less stressful.
(Video ends by cutting to the TWO MEN AND A TRUCK stick figure logo, tagline "Movers Who Care," and the company website.)