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Reviews
Enamul
The overall moving experience was good. The moving time was more than initial estimate. It could have been completed on time if the movers were a little more efficient, e.g. using a dolly to carry 2-3 boxes instead of hand carrying individual boxes.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Enamul,<br/><br/>We are sorry that you felt the move did not go as fast as you thought it should. On the other hand, we are happy that your move experience was a good one. Thank you for the 5 star review!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Enamul,<br/><br/>We are sorry that you felt the move did not go as fast as you thought it should. On the other hand, we are happy that your move experience was a good one. Thank you for the 5 star review!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Horacio
The two men that help us had a great attitude and they take better our stuff then us. .. we are very happy with the service...
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Horacio,<br/><br/>Our professionally trained movers are the best!! Thank you for the opportunity to serve you moving needs and thank you for the awesome review!<br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Horacio,<br/><br/>Our professionally trained movers are the best!! Thank you for the opportunity to serve you moving needs and thank you for the awesome review!<br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alice Diane
Guys did a great job. It went much faster than I expected.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Alice,<br/><br/><br/>Thank you for the 5 star review!!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Alice,<br/><br/><br/>Thank you for the 5 star review!!<br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joyce
I was very satisfied with the service I received, and will be in the near future, call Two Men a Truck again!
Response
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<div>Hi Joyce,<br/>We are happy that you were satisfied with your move and look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joyce,<br/>We are happy that you were satisfied with your move and look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sam
The movers were prompt, curtious and well organized. I would recommend their services to anyone.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Sam,<br/><br/>Thank you for the great review and your recommendations!<br/><br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Hi Sam,<br/><br/>Thank you for the great review and your recommendations!<br/><br/><br/><br/><br/>Terri Benson, Marketing Coordinator<br/>TWO MEN AND A TRUCK® Macomb County/Detroit/<br/>Wayne County East<br/>Home & Business Moving<br/>34113 Doreka Dr. Fraser, MI 48026| 586.415.8115<br/>54810 Mound Rd. Shelby Twp, MI 48316| 586.270.3003<br/>850 W. Baltimore Detroit, MI 48202 | 313.749.1000<br/>Cell Phone- 586.855.1170<br/>[https://email.twomen.com/OWA/service.svc/s/GetFileAttachment?id=AAMkAGVmYTM0MzA4LWM3YmUtNDNjMS05MzMxLTZlMjgyYzE4Yzg2OQBGAAAAAACr%2BJ6KrskcRZGDPPbdtrbFBwB0iJj8OdU5So0RCUk0QjXnAAAAAAEMAAB0iJj8OdU5So0RCUk0QjXnAAAAAAGCAAABEgAQAH6IYFbFaYRAkie2fuz4V4E%3D&X-OWA-CANARY=eHQbDQOb4EqUc25Ut9gHvgnzFcCzn9UIIkDuYzOPRyPPXKjEtKZ12OMFavV2lzkzWqK9Y0QftSY.]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joshua
I had some scheduling difficulties and the team helped me work around them and still get everything moved in in a timely manner.
Response
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<div>Hi Joshua,<br/>We always strive to accommodate our customers and their schedules. We are happy that we could do that for you! Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joshua,<br/>We always strive to accommodate our customers and their schedules. We are happy that we could do that for you! Thank you for the great review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The guys were very friendly and professional. I appreciated the tip for ribs ... never thought to use Coca-Cola as the marinade.
Response
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<div>Hi Mary,<br/>Thank you for the 5 star review and we hope you enjoy those ribs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary,<br/>Thank you for the 5 star review and we hope you enjoy those ribs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tommie
movers were professional and courteous. char was the same on the phone.
Response
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<div>Hi Tommie,<br/>Professionalism is key to a great move. We're happy that yours was worthy of 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tommie,<br/>Professionalism is key to a great move. We're happy that yours was worthy of 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leslie
My experience was absolutely great!!!! Char and Paul helped me at the office and they were professional, helpful and informative. I was able to get 3 movers, Jesse, Ashton and Quan and they moved so fast! They were very helpful, professional, courteous and took care of me like family. The overall experience was amazing and whenever I need them again, I will specifically ask for those three men. They were exceptional and a pleasure to work with! Thank you so much!
Response
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<div>Hi Leslie,<br/>Have you heard of our Grandma Rule? "We treat everyone we move like we would treat our own grandmothers."<br/>We like to take it the extra mile and include the whole family! Welcome to the family! Thank you for the awesome review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Leslie,<br/>Have you heard of our Grandma Rule? "We treat everyone we move like we would treat our own grandmothers."<br/>We like to take it the extra mile and include the whole family! Welcome to the family! Thank you for the awesome review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The office person was rude when I called to change the delivery address and hung up on me only. But the movers were very professional so they saved the day or this would have been a horrible rating. Cheers to them!
Response
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<div>Hi Lisa,<br/>We are very sorry about your experience with our customer service representative. If you would like to discuss the matter, please call our office. On the other hand, We are happy that your move experience was a good one. Thank you for your time, business and review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lisa,<br/>We are very sorry about your experience with our customer service representative. If you would like to discuss the matter, please call our office. On the other hand, We are happy that your move experience was a good one. Thank you for your time, business and review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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