Reviews
Jona
Very thorough wrapping all furniture and so careful not to bump walls and cause damage! Speed of moving everything was not as important as handling loading furniture and boxes in a safe and careful manner! These guys were great about asking questions when information was needed! Very happy choosing this company!
Response
It’s fantastic to hear that you had such a positive experience! We pride ourselves on being careful with your belongings and ensuring everything is handled with care, just like it’s our own. We’re so happy to know you’re pleased with our team’s attention to detail and communication. Thanks for trusting us with your move!
Trent
I used this company to move out of my old house and into my new one. Both times the crew showed up and worked hard to get things done in a timely manner. Their care for my belongings was exceptional. I strongly recommend using them for your next move.
Response
Thank you so much for the kind words! We're thrilled to hear that both moves went smoothly and that our team took great care with your belongings. Your recommendation means a lot to us! If you ever need help again, don’t hesitate to reach out.
Don
Jotham was one of the hardest young workers I’ve been around. Chauncey was nice compliment.
Response
It’s great to hear that Jotham and Chauncey provided such excellent service! It sounds like they made a great team. Thank you for sharing your positive experience! If you need help again, feel free to reach out.
Stephen
The movers left furniture items at the original location. The only reason I even used this service was for packing and unpacking the boxes. The movers did not unpack and left. When I contacted their supervisor he told me I needed to tell them again to unpack at the site and if the paperwork was signed basically we were satisfied. He also said I never asked for unpacking when it was literally the only reason I had him come give a quote in the first place and made it very clear thats what I wanted. Then the movers complained about how little pay they got while basically asking for tips. On top of that they asked both the girls present for their phone numbers. Even though one of their boyfriends paid for the move and the other one’s significant other was on site. Unprofessional, worst service
Response
We are deeply sorry for the experience you had, and we understand your frustration. What you’ve described is completely unacceptable, and it does not meet the standard of service we aim to provide. We sincerely apologize for the missed unpacking, unprofessional behavior, and any discomfort caused. We would like to resolve this issue and make things right. Please contact us directly so we can address your concerns and ensure this doesn’t happen again.
Staci
Both guys were excellent. They hustled to meet my timing budget. Very professional and polite. Helped me out tremendously. Thank you!
Response
Thank you for the wonderful feedback! It sounds like the movers really went above and beyond to meet your needs. I'm so glad they made your move smoother! If you need any assistance in the future, don't hesitate to reach out.
Carl
I was impressed by the quality of packing, delivery and friendliness of the crew. The "two men and a truck," (literally), beat me to my destination . This is a great moving company. I tipped the two men generously. I encourage you to do the same.
Response
Thank you for sharing your positive experience! It's great to hear that the crew provided excellent service, and it's thoughtful of you to tip them generously. They definitely deserve recognition for their hard work. If you need any moving help in the future, you know where to turn!
Stacy
The 3 young men were very nice, very helpful and cautious. They were very productive.
Response
It sounds like you had a great experience with the team! It’s always nice when movers are not only professional but also careful and efficient. If you ever need help again, it’s good to know you have a trusted company to call!
Ashley
I was extremely impressed with the availability and professionalism of both the office staff and the moving crew. I will definitely recommend your services to anyone I know.
Response
Thank you for the kind words! It’s great to hear that both the office staff and moving crew made a positive impression. Recommendations like yours really help, and it sounds like you had a smooth experience from start to finish!
Judy
Our movers, John and Devlin, were the most courteous and compassionate young men we have ever worked with! Our return home after devastating flood Harvey was a real emotional experience. John and Devlin were very understanding and took this old couple andamp;acirc;€œunder their wingandamp;acirc;€ to help soften all our concerns. We will recommend them and the Lake Charles office team to all our friends and acquaintances. Thanks again to John and Devlin!!
Response
It sounds like John and Devlin really went above and beyond to make a difficult situation a little easier for you. It’s wonderful to hear that their care and professionalism helped during such an emotional time. Your kind words will surely mean a lot to them and the team! Thank you for sharing your experience.
Poppy
Devlin and John were professional and courteous! They took great care of my items and I would recommend them to anyone.
Response
It's great to hear that Devlin and John provided such professional and courteous service while handling your items with care. Your recommendation means a lot, and I’m sure they’ll be thrilled to hear your feedback! Thank you for sharing!
