Reviews
Daniel
These guys were by far the best, most professional movers I've ever used. They work fast yet never touched a wall, door, etc. They did a fantastic job. The way they protected my furniture with the wrapping process is also a game changer. Thanks again !! Danny
Response
Thank you for the fantastic review, Danny! We're so glad to hear that you had a great experience with our team. It's awesome that they were able to work quickly and carefully while protecting your furniture. We really appreciate you choosing us, and we'll be sure to pass along the compliments to the team! Let us know if you need any help with future moves—we'll be ready!
David
very helpful and courteous. very careful and skillful.
Response
Thank you for sharing your feedback! We're thrilled to hear that our team was helpful, courteous, and handled your belongings with care. It's always our goal to provide excellent service, and it sounds like they did just that. If you ever need assistance again, don't hesitate to reach out!
Amber
A company with great website design. From the first step, I did learn a lot of relevant information from the website, reducing doubts and possible troubles. After obtaining the valuation, staff contacted with us, and went to our house for further quotation, and the final handling is very smooth. Well designed and well run company!
Response
Thank you so much for your kind words! We're glad to hear that our website was helpful in providing the information you needed and that the entire process, from the valuation to the move itself, went smoothly. We strive to make every step as seamless and stress-free as possible, and it's great to know we achieved that for you. We appreciate your feedback and look forward to assisting you again if you ever need us!
Kathy
The two young men that picked up and delivered our conference room table were very pleasant and respectful. They were professional and did what was expected for this move. Well pleased
Response
Thank you for your feedback! We're thrilled to hear that the team was professional, respectful, and took good care of your conference room table. It's great to know the move went smoothly and that you were pleased with their service. We appreciate your trust and would be happy to assist with any future moves!
Dalton
Great company from top to bottom. Great customer service. Extremely professional, both office staff and the moving team! I will never use anyone else for moving/packing services!
Response
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with both our office staff and the moving team. It's wonderful to know that you found our service professional and reliable. We truly appreciate your trust and are excited to assist you with any future moving or packing needs!
Paige
The guys were amazing, so friendly, careful and all around professional. This is my third time using this company and this was the best experience by far.
Response
We’re so glad to hear that your third experience with us was the best yet! It’s always our goal to make every move as smooth and positive as possible, and we're thrilled that the team exceeded your expectations. Thanks for choosing us again, and we look forward to helping you with your next move!
Tristan
The two guys they sent were absolutely amazing, I fully recommend them to everyone
Response
Thank you so much for the positive feedback! We're thrilled to hear that your movers did such a great job. We'll be sure to pass along your recommendation to them. If you ever need assistance again, don't hesitate to reach out!
Michael
Very good service. Hard workers but were careful with all the pieces. Full service port to port was a little more expensive but when weighing the cost and hassle that is the only way to go.
Response
Thank you for sharing your experience! We’re glad to hear the team worked hard and took great care with your items. We completely agree that sometimes the full-service, port-to-port option is worth the extra cost for the convenience and peace of mind it provides. If you need us again, we'd be happy to assist with your next move!
Monteel
Colin,my contact,never made me aware that nothing would be loaded unless in was packed in a box, even tho I told him I might need a few boxes. And when the crew showed up they wouldn't even take the glass shelves from my crystal cabinet and another. Never in all the moves I have made has a moving company refused to move glass shelves that certainly could be wrapped in a blanket and moved easily.
Response
We’re very sorry for the miscommunication and inconvenience you experienced. It’s clear that we fell short in making sure all of your items were properly prepared and moved. We understand your frustration, especially with the glass shelves, and we apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and work toward a solution that makes things right.
Misti
The entire process from scheduling to moving was very easy and pleasant.
Response
Hi Misti, Thank you for taking the time to let us know about your experience. We are pleased to hear that we were able to exceed your expectations and provide you with a successful move day! Thank you for choosing TWO MEN AND A TRUCK® Lake Charles as your professional moving company.
