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Reviews
William
Shout out to Henry and Tyree. Very professional and friendly. They were organized and handle the job in an orderly and timely manner.
Response
Thank you for the shout-out! We’re so glad to hear that Henry and Tyree were professional, friendly, and handled the job efficiently. We truly appreciate your kind words and thank you for choosing Two Men and a Truck!
Mardie
It was the worst moving experience I’ve ever had. I will definitely never use them again.
Response
We’re truly sorry that your experience didn’t reflect the standard we strive for. This is not how moves typically go, and we understand your frustration. We hope to have the opportunity to redeem ourselves and earn back your trust in the future."
Katie
After a horrible experience with another moving company I was extremely nervous to hire someone to move my house. From day 1 my experience with TM&T was excellent. Everyone I interacted with was professional, well-trained , and friendly. Opposed to my previous experience where half of my belongings were damaged, not one item was damaged with my recent move. Couldn’t be happier.
Response
Thank you so much for sharing your experience with us! We're thrilled to hear that your move with Two Men and a Truck was such a positive one, especially after your previous challenging experience. We truly appreciate your trust and your kind words, and we're so happy we could make your move a smooth and worry-free experience. Thank you again for choosing us!
Annelise
The men on our service were amazing!
Very punctual, handled my items with care!
Very punctual, handled my items with care!
Response
We're so glad to hear that our team was punctual and handled your items with care. We truly appreciate your kind words and are happy to have been able to assist you with your move. We’d love to help you again in the future. Thank you for choosing Two Men and a Truck!
Jim
Very friendly and helpful from the first phone call. Scheduled for the requested date and time. Movers were very courteous and helpful.
Response
Thank you for your positive feedback and choosing Two Men and a Truck! We're so glad to hear that from your first phone call to the moving day, everything went smoothly. It's great to know that our team was courteous and helpful.
Missy
I was very pleased with the moving team. They were very professional and prompt. They were very organized with my move and wrapped the furniture for protection. I would highly recommend Two Menn and a Truck!!
Response
We're thrilled to hear that you were pleased with the professionalism, promptness, and organization of our moving team. We take pride in ensuring your belongings are protected, and we're so glad to have met your expectations. We truly appreciate your recommendation and would love to assist you again in the future! Thank you for choosing Two Men and a Truck!
Tiffany
The guys went above and beyond! They were respectful, nice, and really cared about taking care of our things!!! We are so happy these guys were our movers!! They were seriously the best—- I can’t compliment how sweet and helpful they were!!!!!
Response
Thank you so much for your wonderful feedback and choosing Two Men and a Truck! We’re thrilled to hear that our team went above and beyond to make your move a great experience.
Elisabeth
The guys were fantastic! They had the best attitudes and were a joy to have moving us! They made the move stress free and worked great together.
Response
We’re so glad to hear that our team made your move stress-free and enjoyable. It’s great to know they had positive attitudes and worked well together. Thank you for choosing Two Men and a Truck!
Stephanie
After the move was completed and the guys left - later that evening we went up into attic and realized the items from the attic were not loaded. I asked the guys to go get the attic items FIRST so I nor they would forget - but the lead guy said We will get that later - we are going to work on what we see visually now first. Needless to say - I had to move these myself and leave them in BR :(
Response
Thank you for your feedback and choosing Two Men and a Truck. We sincerely apologize for the oversight regarding the attic items. We understand how frustrating this must have been, especially after you specifically mentioned it to the team. We strive to ensure all aspects of the move are handled properly, and we're sorry that this wasn’t the case in your situation. Your feedback is valuable to us, and we’ll take it into consideration for improving our processes moving forward.
Bess
I’m still waiting on a call from someone to discuss my bad experience. I was told I wouldn’t be charged until then but there is a $500+ charge on my card as of yesterday.
Response
We sincerely apologize for the inconvenience and frustration you've experienced. We understand how concerning it is to see a charge before it was agreed upon. We will address this matter to learn from our mistakes and be better in the future. Thank you for choosing Two Men and a Truck.
