Reviews

The movers were polite and friendly. My problems started upon inspection of my property after the move. There was a trainee sent on my move that I am not sure was ready. At the beginning I said to everyone that these items were fragile and valuable antiques. I am not sure that was understood. I am now dealing with multiple broken and damaged items.

I hired movers to remove the furnishings from my first floor to my garage (2 steps, 30 feet) so I could have hardwood installed in my house. One of the items to move was a console spinet piano. I was told that I had to have a 3 man crew for the piano. When the movers arrived the lead guy was going over the paperwork with me and the other two guys moved the piano. So why was I told that a 3 man crew was required when two men moved the piano. The guys moving the piano scratched the front cover going out the door but that will be covered in a damage claim. I have scheduled 2 Men and a Truck to return and put the furnishings back this weekend after the hardwood job is complete. It will be a 2 man job this time. Overall the guys did a great job.

This was an in house move for hardwood floor refinish. I told the movers I needed access to washer and dryer. They continued to place furniture so I did not have access to washer and dryer. I had to rearrange furniture myself to keep a path. Furniture was stacked on top of each other inappropriately (tall chairs stacked so tops of chairs scraped on basement floor, they tried to put the bed frame inside the brand new couch). After the move I was told there were prior scratches on armoire which there were not. After movers left I inspected the armoire (several scratches that ripped through cellophane, scratches on wall and baseboards). Talked to manager at the Erlanger office, sent pictures of the damage, no response. Emailed again, was told waiting for vendor. That was a week ago.

Broke 2 lamps. Offered me $25 for them. Lamps costed much more than that. Took smoke breaks often. Charged me for their commute to Mt location prior to doing an work.

Our refrigerator has some damage inside of the plastic container and holder for the container. I was disappointed about that. Wish they need to be more careful how to carry it. Also they left three work-related tools we stopped by office to drop them off

The movers called when they were about 15-20 minutes away to let us know they would be arriving shortly. Upon arriving, we conducted a walk-through of the property to assess what would need to go on the truck. The movers were courteous and moved quickly to get furniture items wrapped and wood items covered in blankets to prevent any damage in the move. The movers worked quickly and were able to get all of our "stuff" to the new house within their quoted time frame. There are cheaper movers out there, but I would definitely use Two Men and a Truck again.

Our experience with Two Men and a Truck was excellent, beginning to end. I received a quote over the phone that was very close to final bill. Our moving team of 5 were courteous, hard working, fast moving but took great care with our things and had positive attitudes and great humor! They made a very long challenging day fun. We could n ou t have asked for a better moving team or overall customer service. The office checked to make sure guys arrived and then called again next day to see how the move went. Great experience, thank you!!!

Jessie and James were awesome. Quick, responsive and very careful. I will always use this company.

The movers were professional and moved everything at a good pace. Would recommend anytime!

Tyler, Sean, and Chris were very professional and very friendly. They were very prompt in their arrival. They took extremely good care of our possessions, protecting all of our furniture with stretch wrap. We had to make one stop along the way to swap out some furntiure and they were very patient and careful in loading and unloading the items. When we got to our new home, they were very detailed in remembering which items came from each room in our old house, which was a big help with placing the items in our new home. They were also very good about asking if there was anything else we needed them to do. When it was time to settle up the bill, Tyler was very good in explaining the charges. We would definitely use their services again and would not hesitate to refer them to anyone.