Reviews

02/27/2018

Telly

stars
I have used Two Men and a Truck six times, and this move was the only disappointing one. The movers took 8 hours to move my items, twice as long as the Two Men and Truck movers last year, who also moved a sectional. Here's the kicker: My previous move was from Covington, Kentucky to Louisville, whereas this move was five miles away! They repaired a desk they damaged, but left two large scratches in a new wood floor. One large item was also left behind that I had to go get. Finally, a box clearly labeled andquot;laundryandquot; was stacked atop other boxes, fell in the truck, and leaked bleach, ruining hundreds of dollars worth of clothing. I cannot recommend this franchise of Two Men and a Truck.
02/27/2018

River Road

stars
The last time we used 2 Men and a Truck, they finished moving out everything in the entire shop (including all equipment, shelving, and all the goods) in less time than this crew took to move out only the major equipment. They acted as though each piece of equipment was a very big deal, and didn't even wrap or pad the pieces of equipment until asked. Every previous time we used them, they wrapped every refrigerator and oven in a moving blanket and shrink wrap. This experience was a frustrating total let-down.
Response
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<div>Krissy, we are very disappointed to hear that the move did not meet your expectations because we always strive to go above and beyond for our customers. We hope that, when the water subsides, you will give us an opportunity to rectify the situation. If you have any other questions please contact us at 502-454-6999 or info0202@twomen.com</div>
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02/26/2018

Sarah

stars
All three members of my moving team were friendly, polite and professional. They didn't waste any time - quick to get to work and ask questions when they had them. I appreciated their efficiency and help on what was a bit of a more complicated move!
02/25/2018

Rebecca

stars
My movers were absolute professionals and all around nice guys. Packing and moving is a very stressful experience. The guys on my crew helped alleviate the stress by moving everything quickly and efficiently and by clearly communicating with me every step of the way. It was a pleasure to work with them.
Response
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<div>Rebecca, we are so pleased our guys exceeded your expectations during your move! We are happy to hear you had a smooth and positive move with us! Thank you for choosing us. We hope you are getting settled in your new home.</div>
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02/24/2018

Daphne

stars
We have used 2 men and a truck to move my small office. We have now moved to a different home same city. We have moved in phases over several weeks. All the guys that we have worked with have great attitudes and are fun to be around....which has relieved by stress level.
Response
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<div>Daphne, We are so pleased you have had multiple positive experiences with us. Our teams strive to provide the best service each and every move. Thank you for choosing us for each of your moves.</div>
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02/23/2018

Janis

stars
What a great experience from the first phone call to inquire about service. I am so pleased with this company. The movers, Andrew and Wes, were friendly, efficient, and went the extra mile to be sure all of our items arrived safely and were placed exactly where we wanted them to go. They made a challenging experience fun. I will be recommending Two Men and a Truck to everyone. It was a positive experience all the way around. Kudos to all of you!! Janis B
Response
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<div>Thank you for such a fantastic review Janis. We are thrilled you had such a positive experience from start to finish. Thank you for recommending us. We really appreciate it.</div>
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02/22/2018

Kathy

stars
The office staff was great! My husband came down with the flu and we were unable to move some of the items we originally were going to move ourselves. The office sent out an additional crew and truck! Wow I was so impressed! The crews worked really hard and even stayed late without complaining. Wonderful office staff and crews. The price was right and the service excellent. Thank you all very much.
Kathy
Response
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<div>Kathy, we are so happy you had a wonderful experience during the entire moving process!! All our team members want to provide the best moving experience for every customer. Thank YOU for choosing TWO MEN AND A TRUCK!</div>
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02/22/2018

Angelyn

stars
The office staff was excellent. Conner was great as a mover and they came on short notice. Unfortunately, they didn't finish, and I was hoping maybe they would come back Sunday to finish, but they didn't and now my house is filling up with water so I will lose my refrigerator and some personal items. That makes me disappointed, but what they did do was excellent, and they were real troopers. I was out of town until Sunday, so they worked with my friend. When I came home the next day I found that there was still quite a bit left. It's all in the river now..:-(
02/22/2018

Mike

stars
Thank you for the excellent service. The two young men did their work quickly and carefully with very little disruption the our staff's work. We will recommend your company and gladly use Two men and a Truck again.
Mike
02/20/2018

tony

stars
I chose your service over others because you had been in business longer and I felt you must have been doing something right.