Reviews
Karol
Getting an estimate for the move was easy & the representative was very friendly & helpful. Booking the move was also easy. The 3 Men (not 2!) arrived on time and were super nice & very polite. They worked really hard & got everything moved in record time. Our move was a little crazy with items being moved between 4 locations. We felt like they went above & beyond. Very happy & will use again!!
Response
Hi Karol, thank you for your feedback! We’re thrilled to hear that you had such a positive experience from the estimate to the completion of your move. It’s great to know that our team of three was friendly, polite, and able to handle the challenges of moving between multiple locations efficiently. We’re so glad they went above and beyond for you! We truly appreciate your trust in us and look forward to helping you again in the future!
Pam
I have moved more times than I'd like to admit in my life and I was extremely impressed with this moving crew. My moving crew, Ty & Jose, were a joy to work with for the 4 hours it took. They showed up exactly on time, were extremely professional (& great company), and carefully wrapped up all my furniture. For the first time ever, I can say I moved without a single item breaking or being damaged!
Response
Hi Pam, thank you for your fantastic review! We're thrilled to hear that Ty and Jose made your moving experience so positive. It’s wonderful to know that everything arrived safely and that you enjoyed their company during the process. We truly appreciate your feedback and look forward to helping you with any future moves!
Brenda
Ty and his crew were very conscientious and careful with our things. They were also incredibly efficient, and finished our move in about 1/2 the time we estimated. They were courteous to us and to neighbors they interacted with while they unloaded our things into our new apartment community. We were also pleased with our estimate and value for what we paid.
Response
Hi Brenda, thank you for your wonderful review! We’re thrilled to hear that Ty and his crew provided such conscientious and efficient service during your move. It’s great that they were courteous to both you and your neighbors, and we’re glad you felt you received good value for your services. If you need assistance again in the future, don’t hesitate to reach out!
Darin
The team was professional and efficient. I am very happy with the service and will recommend and use again. However my couch was damaged during the move. Scuff mark on the foot and tear to the couch fabric. The team did apologize for it, but said there was nothing they could do about it. Overall I’m happy with the service.
Response
Hi Darin, thank you for your feedback and for acknowledging the professionalism and efficiency of the team. We're glad to hear that you're overall happy with the service and that you would recommend us. We sincerely apologize for the damage to your couch and regret that you were left without a solution. While we’re glad the team apologized, we should have offered further assistance. We take damage incidents seriously and would like to make this right. Please reach us at 816-867-0685 if you want to start a claim.
Anne
They damaged my armoire, delivered a table that wasn’t supposed to be moved & didn’t hook up the adjustable bed frame.
Response
Hello Anne, thank you for bringing this to our attention, and we sincerely apologize for the issues you experienced during your move. This is not the level of service we strive to provide. We take damage to personal items and incorrect deliveries very seriously, and we regret the inconvenience caused. if you want to start a claim, please contact us directly at 816-867-0685.
Linda
Movers were on time, polite, thoughtful, and handled furniture like it was their own. Also set up bed upon arrival at our friends house who is fighting Parkinson’s . Very impressed!
Response
Hello Linda, thank you for your review! We’re so glad to hear that our team made your move a positive experience, especially by being considerate of your friend’s situation. It means a lot to us that you noticed how carefully they handled your furniture. If you need assistance in the future, we’d be happy to help again!
Michelle
Damon and Chandin were excellent. This was an emotional move for me as my mother just passed away and we were moving her furniture to our home. Damon and Chandin were extremely careful with the furniture -- both loading it from my mom's apartment to bringing it and setting it up in my home. They took great care not to bang into any walks or doorways. They made a devastating move bearable.
Response
Hi Michelle, thank you for sharing your experience during such a difficult time. We’re so sorry for your loss and are grateful that Damon and Chandin provided the care and support you needed during your move. It’s wonderful to hear they handled everything with such attention and respect. If you need anything, please don’t hesitate to reach out. We're here for you.
Hannah
I did leave a Google review as well but this team was awesome!! Antonio, Fox (?), Herman, and then I forget the last guy's name but they were so quick and efficient and just had the whole thing down to a science. They were right on time and had all my stuff out in less than an hour. I was so impressed!! Could not recommend a better team.
Response
Hello Hannah, thank you for your fantastic review! We’re so glad that our team provided quick and efficient service. It’s great to know they made your move so smooth and impressive! Your recommendation means the world to us, and we’re here for you whenever you need assistance again!
Pat
The movers were extremely polite and professional, and did everything we ask him to do. Our move was a success. We will definitely refer two men and a truck to everyone.
Response
Hi Pat, thank you for your fantastic review! We’re thrilled to hear that our movers provided polite and professional service and that your move was a success. Your willingness to refer us means a lot, and we appreciate your support. If you ever need our services again, we’ll be here to help!
Suzanne
I have used Two Men and a Truck several times and have been pleased with the service every time. Most recently, Ty G.,Deverius, and Deshaun were a great team! They were professional, courteous, and did a great job moving my husband and I into our new home. They took their time to pad and wrap our pieces of furniture, and no items were damaged or scratched. We really appreciated their hard work!
Response
Couldn't ask for a better review, Suzanne! Thanks for choosing TWO MEN AND A TRUCK.
