Reviews
Cynthia
KT and Lenell were fantastic. They made a hard move much better. Safe, careful and knowledgeable, they made me laugh on a VERY stressful day. Delivered everything according to box and room markings, in good shape. Excellent communication about everything. Great, professional men. Thank you, KT and Lenell.
Response
Cynthia, thank you so much for your kind words! We’re thrilled to hear that KT and Lenell made your move smoother and brought some much-needed relief to a stressful day. We'll be sure to pass along your compliments—they’ll appreciate it! Wishing you all the best in your new space.
Christine
Great Team, Great Service, Very polite and professional! Highly recommend!
Response
Christine, thank you for your kind review! We are happy to hear that you had such a great experience with the TWO MEN AND A TRUCK Lafayette team and wish you the very best!
Douglas
The flow was seamless. The two young men who did the job were polite and worked very efficiently, taking good care of all my Mom's stuff.
Response
Douglas, thank you so much for your thoughtful review! We're glad to hear the move went smoothly and that our team took great care of your mom’s belongings. Polite, efficient service is what we strive for, and we’ll be sure to pass along your kind words to the crew. If there’s anything we can do to make your next experience a full 5 stars, we’d love to hear it!
Jeff
We actually got a crew of 3 men and a truck, and they completed the move itself I 1 hour and 15 minutes with professional results. Thank you to the entire crew and the office staff, too!
Response
Jeff, thank you for your review. We are happy to hear that you had a good experience with the TWO MEN AND A TRUCK Lafayette team and wish you the best!
Erin
The team did a great job moving us. They arrived on time, were very professional, and worked hard the entire time. We were extremely pleased and would use them again.
Response
Erin, thank you for your review. We're so glad to hear that you had a great experience and wish you the best!
Karen
All the guys did an exceptional job. Never grumbled or complained when problems came about. There was trouble with the fridge, but they handled it professionally. They took very good care of my things. I couldn't be more pleased with there work.
Response
Karen, thank you for your kind review. We are happy to hear that you had a great experience and wish you the best in your new home!
Susan
Superior, efficient service. Will recommend Two Men and a Truck to others and will use company in the future.
Response
Susan, thank you for your kind review. Efficiency and professional work is what we strive for with all of our clients. We are happy to hear that the TWO MEN AND A TRUCK Lafayette team was able to provide this level of service for you during moving day and wish you the best!
Caitlin
There were two items that were damaged in the moving process during transit from one house to another.
Response
Caitlin,
Thank you for taking the time to share your experience with TWO MEN AND A TRUCK Lafayette. We truly apologize for the damaged items, this is completely unacceptable. We strive to create a stress-free move and great experience for each of our customers.
Please contact our office at (765) 229-9688 so we can address your experience properly and make it right.
Thank you for your honest review, it helps us to improve!
Thank you for taking the time to share your experience with TWO MEN AND A TRUCK Lafayette. We truly apologize for the damaged items, this is completely unacceptable. We strive to create a stress-free move and great experience for each of our customers.
Please contact our office at (765) 229-9688 so we can address your experience properly and make it right.
Thank you for your honest review, it helps us to improve!
Rose
KT and Andrew did a fantastic job moving everything! Worked hard and diligently to move everything safely and in a timely manner.
Response
Hello Rose, we are happy to hear that KT and Andrew made your move stress-free! Thank you for your kind review!
Caleb
Our experience was HORRIBLE. The movers were kind but unprofessional in how they handled our furniture and how they carried out their tasks. Several pieces of furniture were damaged by them during our move. When they put our bed back together they did a lot of damage, forcing pieces together in the wrong spots, and they lost several pieces. We had to take it apart and redo most of it our selves.
Response
Hello Caleb,
We're truly sorry to hear about your recent experience with us, and we appreciate you bringing these concerns to our attention. This is certainly not the level of service we strive to provide, and we understand how frustrating and disappointing it must have been to deal with damaged furniture and issues during the reassembly process.
Please know that we take your feedback seriously. We are currently reviewing this situation internally to address what went wrong and ensure it doesn't happen again. We'd also like the opportunity to make things right.
At your convenience, please reach out to us at (765) 229-9688 with your move details so we can look into this further and work toward a resolution.
Thank you again for your feedback – it's essential in helping us improve.
We're truly sorry to hear about your recent experience with us, and we appreciate you bringing these concerns to our attention. This is certainly not the level of service we strive to provide, and we understand how frustrating and disappointing it must have been to deal with damaged furniture and issues during the reassembly process.
Please know that we take your feedback seriously. We are currently reviewing this situation internally to address what went wrong and ensure it doesn't happen again. We'd also like the opportunity to make things right.
At your convenience, please reach out to us at (765) 229-9688 with your move details so we can look into this further and work toward a resolution.
Thank you again for your feedback – it's essential in helping us improve.
