Reviews
Caitlin
There were two items that were damaged in the moving process during transit from one house to another.
Response
Caitlin,
Thank you for taking the time to share your experience with TWO MEN AND A TRUCK Lafayette. We truly apologize for the damaged items, this is completely unacceptable. We strive to create a stress-free move and great experience for each of our customers.
Please contact our office at (765) 229-9688 so we can address your experience properly and make it right.
Thank you for your honest review, it helps us to improve!
Thank you for taking the time to share your experience with TWO MEN AND A TRUCK Lafayette. We truly apologize for the damaged items, this is completely unacceptable. We strive to create a stress-free move and great experience for each of our customers.
Please contact our office at (765) 229-9688 so we can address your experience properly and make it right.
Thank you for your honest review, it helps us to improve!
Rose
KT and Andrew did a fantastic job moving everything! Worked hard and diligently to move everything safely and in a timely manner.
Response
Hello Rose, we are happy to hear that KT and Andrew made your move stress-free! Thank you for your kind review!
Caleb
Our experience was HORRIBLE. The movers were kind but unprofessional in how they handled our furniture and how they carried out their tasks. Several pieces of furniture were damaged by them during our move. When they put our bed back together they did a lot of damage, forcing pieces together in the wrong spots, and they lost several pieces. We had to take it apart and redo most of it our selves.
Response
Hello Caleb,
We're truly sorry to hear about your recent experience with us, and we appreciate you bringing these concerns to our attention. This is certainly not the level of service we strive to provide, and we understand how frustrating and disappointing it must have been to deal with damaged furniture and issues during the reassembly process.
Please know that we take your feedback seriously. We are currently reviewing this situation internally to address what went wrong and ensure it doesn't happen again. We'd also like the opportunity to make things right.
At your convenience, please reach out to us at (765) 229-9688 with your move details so we can look into this further and work toward a resolution.
Thank you again for your feedback – it's essential in helping us improve.
We're truly sorry to hear about your recent experience with us, and we appreciate you bringing these concerns to our attention. This is certainly not the level of service we strive to provide, and we understand how frustrating and disappointing it must have been to deal with damaged furniture and issues during the reassembly process.
Please know that we take your feedback seriously. We are currently reviewing this situation internally to address what went wrong and ensure it doesn't happen again. We'd also like the opportunity to make things right.
At your convenience, please reach out to us at (765) 229-9688 with your move details so we can look into this further and work toward a resolution.
Thank you again for your feedback – it's essential in helping us improve.
Alison
Professional & friendly office staff, they worked with my schedule to move my daughter. The movers were respectful of my furniture & house, as well as were really nice & accommodating.
Response
Alison, we strive to help each and every customer with a stress-free move, we are glad to hear that we could create such a great experience for your daughter's most recent move. Thank you for your kind review!
Kristi
James and Brayden did a great job and made my move so easy.
Response
Thank you for the 5-stars Kristi! We will be sure to let the guys know that you had such a great experience.
Charlie
Couldn’t ask for better service from call Annie was so professional and when an emergency came with scheduling she changed it for me. Joey and Aaron were beyond all my expectations . I will highly recommend them any time
Response
Charlie, thank you for your kind review! We are happy to hear that you had such a great experience with the TWO MEN AND A TRUCK Lafayette team!
Alison
I had never used a moving company and was anxious. From front office to the guys that moved our things it was an awesome experience!
Moving to another city is stressful. Two men and a truck made it feel easy!
We appreciate their hardwork!!
Moving to another city is stressful. Two men and a truck made it feel easy!
We appreciate their hardwork!!
Response
Alison, we are happy to hear that we were able to create an stress-free experience for your recent move. Thank you for choosing TWO MEN AND A TRUCK!
Karen
Very pleased. On time and efficient
Response
Hello Karen, thank you for the kind review! We work hard daily to ensure a smooth and stress-free move for all of our clients. Thank you for choosing TWO MEN AND A TRUCK Lafayette!
Susan
Annie in the office and James and Juan as our moving team were great! Annie explained and arranged everything very well, and the gentleman were polite, friendly, respected our things, hard-working, and efficient. I will definitely use them again.
Response
Susan, we are dedicated to creating an organized, smooth, and stress-free move for all of our customers! We are happy to hear that you had such an amazing experience with the TWO MEN AND A TRUCK team. Thank you for your review and kind words!
Christian
Wonderful moving crew! Super friendly and respectful and funny! I would highly recommend their service!
Response
Hello Christian, we are happy to hear that the TWO MEN AND A TRUCK team created a great moving experience for you. Thank you for your review!
