Reviews

11/04/2017

Raymond

stars
My movers were great and really kicked it into high gear near the end of the move to make sure we got done under the estimated time. They were moving at a good clip to begin with, so the extra effort was much appreciated.
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<div>One of the more common concerns when we tell people that we bill hourly is if the guys are going to drag their feet in order to increase the time it takes. From the moment that they start it is amazing the speed they can move things carefully. Normally the end goes by really quick and the unloading takes less time then to load. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/04/2017

Meredith

stars
From the first phone call to the signing off, my experience with Two Men was excellent. The office staff was so friendly and went above to answer my questions and concerns. The 'two men' who came to move were outgoing, helpful and very welcoming to my questions as well. Will be recommending Two Men over and over again!!
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<div>We pride ourselves with having remarkable customer service. We know moving is very stressful so we want to make sure we can make it as pleasant as possible. We take time to make sure all of our customer service representatives are trained before they answer any calls. We also have a long training process for the movers and drivers. We think the training process is very important to all of our customers have a great experience with TWO MEN AND A TRUCK. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/02/2017

Susan

stars
The movers were polite and went overboard to get things done. The only bad thing was the mud on the carpet at the end, but a cleaner was sent to solve the problem and everything is ok now.
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<div>I am very sorry about the mud getting on your carpet. I am very happy that we could get someone out to make sure all the mud was cleaned up. We never want to leave a customers house dirtier then we got there. Thank you for choosing TWO MEN AND A TRUCK. Please let us know if there is anything in the future we can help you with.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/30/2017

Susan

stars
Patrick and Matt were our movers and were respectable, courteous, and worked very hard. You are very fortunate to have such dedicated young men working for you. We may need to move additional items soon and would like to have the same movers.
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<div>Thank you very much. We can try our best to have those same two men out to help you but we can&rsquo;t guarantee it. I am very happy you enjoyed the services of TWO MEN AND A TRUCK. Please give us a call back when we can help you again. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/30/2017

Chuck

stars
Excellent service. Tess was very helpful and the movers did a great job.
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<div>Tess and all of our customer services representatives really do a great job of listening to what the customer wants and make sure we provide the best service for them. All of the customer services representatives are extensively trained so that from the second you call we make sure to cover everything moving related. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/30/2017

Loren

stars
Patrick and Jeff did an outstanding job. They were very careful with our furniture yet worked quickly. Their courtesy extended to making sure where furniture should be placed so we didn't need to tweak locations later. We recommend TWO MEN AND A TRUCK without reservation. Loren and Donna
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<div>All of the guys are great. We look at them as customer service employees that happen to move people. I guess we can add interior decorators to that as well. We can put furniture where people want in their homes. I am very happy that we could help you with you move and please let your friends and family know about TWO MEN AND A TRUCK. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/29/2017

Robert

stars
The team could not have been better. They didn't just move my stuff in and put it where I asked. They adjusted things, sometimes on their own accord seemingly knowing where things should go. I even saw the lead mover putting the arm sleeves on our love seat and adjusting them to fit right. They were upbeat, positive, fun, engaging, careful, enthusiastic, and diligent. I can't say enough about them. I'd hire them again in an instant.
Response
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<div>Thank you very much. I am glad you enjoyed the services of TWO MEN AND A TRUCK. We know moving is a stressful time in peoples lives. We always try to over achieve when it comes to our customer services. We want to make sure that the movers treat your items better then they would treat there own. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/28/2017

Linda

stars
The movers were prompt and got to work immediately. They were very receptive to any direction we gave them, and were quick to ask for clarification if we were not clear. They were incredibly fast, yet showed a lot of care in both moving things out of our old place and into the new. They were also very sociable, and really made us feel that they cared about us and our possessions (not just that they were there for the paycheck). We have used them before, and will continue to suggest them to everyone we know who is looking for a fantastic moving company. They are amazing at taking a ton of stress and worry out of a very busy day! Simply the best!
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<div>Thank you very much. At TWO MEN AND A TRUCK we pride ourselves on being the moving company that cares. I think that really shows when the team arrives. We try our best to go above and beyond the normal call of duty. Thank you very much for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/24/2017

Nathan

stars
We were asked if we had a cat during booking and told them we did and still sent a mover who was allergic who couldn't enter the apartment. Who the other drive blamed on the girl who handles calls who is a complete idiot among other names. We signed to have our the taken. They did not take it. They made excuses as to why they couldn't take majority of our stuff. We no joke could have saved the 600 and done it ourselves with our cars. He was more concerned about speeding up the process so he could get out of here to make it to bowling we will never ever use this company again, and will not recommend it!!!!!
Response
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<div>Nathan, I am very sorry to hear that everything did not go as well as you expected. I do apologize for that. We would like to thank you for bringing these items to our attention. These problems will be addressed with our staff to make sure this never happens again in the future. We would love to have the opportunity to help you in any way that you need. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/24/2017

Valerie

stars
The two men that came to move our stuff were excellent. We have very heavy furniture and they worked very hard and efficiently
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<div>All the men do a really good job at being efficient on moves. It is amazing how many of our moves beat the estimate cost that we give. It is just a testament to how fast, safe, and professional the movers and drivers are. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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