Reviews

01/27/2018

Wendy

out of 5 stars
We needed to move some of my parents' furniture to an assisted living setting with very short notice. The Crystal Lake Two Men and a Truck was highly referred to us by the facility/community to which they were moving. I called on a Monday morning to request a Tuesday move, and Tristan was very helpful and put me at ease. Tessa sent the applicable documents in a timely manner. Our movers were both very courteous, careful and polite. They called to say they could come earlier than scheduled if we would like, which we were very happy to do. The job came in under the estimate (we also moved less than anticipated) but they did a very efficient job. Furniture was all placed where I chose for them to put it, and we were very pleased with the overall experience. Thank you!
Response
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<div>I am so glad that you trusted TWO MEN AND A TRUCK with your items. Everyone here does a great job from the first time you contact the office to when the guys get there. That is why we have a referral rating of over 97%. Thank you very much for choosing TWO MEN AND A TRUCK.</div>
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01/22/2018

Michelle

out of 5 stars
I was very happy with the service I received. The girl I spoke to (Tessa?) was very nice and informative. And the two movers we had were Soooo nice and helpful and they really seemed to care about my motherandacirc;??s furniture and home. I would DEFINITELY use your company again and recommend you to my friends!!
Response
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<div>Thank you very much. I am glad you enjoyed the service of TWO MEN AND A TRUCK. We always treat everyone like our Grandmothers. We make sure that we treat everyone with the utmost respect. Thank you very much for choosing TWO MEN AND A TRUCK and please let us know if you need any help in the future.</div>
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01/18/2018

Ron

out of 5 stars
The movers were very good. We had bad weather and snow. I wish runners were used to protect the carpets
01/18/2018

Ron

out of 5 stars
The movers were very good. We had bad weather and snow. I wish runners were used to protect the carpets
01/18/2018

Mark

out of 5 stars
My experience with the company was excellent from start to finish. Tessa in the office was very courteous and knowledgeable. She made setting the move up a very simple process and had answers to all of my questions. The movers Brian and Ryan were friendly and very professional. They took great care of my furniture. This move involved going to a storage facility and they took the time, even out in the cold and snow, to pack the storage locker in a neat and efficient manner. I would not have been able to do as good a job myself. All in all this move was made easy and painless due to your staff! I will always recommend you guys to anyone. Thanks for a great experience!
Response
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<div>I am so happy to hear that you had a wonder experience with TWO MEN AND A TRUCK. No matter who you talk to in the office you can expect them to be courteous and knowledgeable. The same goes for all of our movers. We take the time to make sure that we provide excellent customer service from the moment you call to when the guys close the truck. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/16/2018

Kellie

out of 5 stars
Our moving experience was exceptional! The team was on time, moved efficiently and extremely polite. They had to carry furniture and boxes four floors up a narrow outside staircase and their expertise was unbelievable!
Response
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<div>Thank you very much. I am glad that we could help you on such short notice. Please give us a call if you need anything else. Thank you very much for choosing TWO MEN AND A TRUCK.</div>
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01/15/2018

Ron

out of 5 stars
it went fine, the only real challenge is I was really distracted with moving when they wrapped up, and I found a few problems after the fact. after I signed off that all was well.
Response
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<div>I do appreciate the feedback. I have forward this on to the Operations Manager and he will be reaching out to you. I do apologize for any inconvenience. Please call the office if you have any questions, comments, or concerns. Thank you very much for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/15/2018

Tracy

out of 5 stars
I normally move like the Beverly Hillbillies. This time was different. A back injury prevented me from any lifting. The moving crew I had went above and beyond. They even took my final trash out for me! They hustled and endured the bitter cold. They took good care of my possessions and truly ensured that I didnandacirc;??t labor. Thank you, boys ! I would absolutely recommend Teo Men and a Truck!!
Response
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<div>Thank you very much for the kind words. We are very glad that you enjoyed the services of TWO MEN AND A TRUCK. Please keep us in mind if you are looking to complete any kind of move in the future. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/13/2018

John

out of 5 stars
We have used you folks several times in the past and have always been satisfied!!
Response
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<div>Thank you very much for the repeat business. I am glad that we are your preferred movers. Thank you very much and please let us know if there is anything in the future we can help you with. Thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/11/2018

John

out of 5 stars
Was a fine experience the movers were good. Only issue i had is the three hour min. However i was informed of it before so i could have declined. that said overall it was a fine experience
Response
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<div>Thank you so much for choosing TWO MEN AND A TRUCK. I am glad that we could help you. Please let us know if you need anything else moved. Thank you very much.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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