Reviews

05/21/2018

Teresa

5 out of 5 stars
Everything went very well except the 6th wardrobe was missing the bar inside it, so it could not be used, so I had to put 1/6th of my clothes in two clothes baskets and shove them into my car along with everything else, that could not go on the truck. The man that did the quote named Alex told me he would schedule 6 wardrobes, but one was old and dirty and "was always on the truck". If he had sent 6 clean new wardrobes it would have been much better.
Response
<div class="bv-review-response-container">
<div>I am very sorry that we forgot those bars. I am glad that everything went smoothly besides the bars. We would like to thank you for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/18/2018

Leslie

5 out of 5 stars
Very impressed with the ease of scheduling, pricing, time updates, and driver contact. Very impressed with the organized, efficient, and fast loading and unloading of the truck. Very happy with movers and their friendly helpful attitude. Thank you!
Response
<div class="bv-review-response-container">
<div>Thank you for sharing your experience with us, Leslie. We strive to exceed our customers expectations from start to finish. We really appreciate your kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/17/2018

Kristin

5 out of 5 stars
Ryan and the team were fantastic. They worked hard and efficiently and got the job done in around 3 hours.
(Estimate was 5.) I enjoyed the teamwork displayed and their friendly interaction with me. Moves can be stressful and the laughter helped make it not as stressful, and a rainy day brighter.
Response
<div class="bv-review-response-container">
<div>We are so glad to hear your crew was able to make your move a bit less stressful, Kristin. We really appreciate your review and look forward to assisting you with your future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/17/2018

Donald

3 out of 5 stars
The movers were great.
Somewhere there was a breakdown in communication. The truck was not big enough for everything. I was told by the movers that there was only supposed to be 12 boxes. My estimate# 0294-011731394 had a total of 49 estimated boxes. There were 12 boxes requested to be possibly supplied by your company. Also, I told my office rep (Tess) on 2 different phone conversations that I was adding lawn equipment (lawnmower, snowblower, power washer, etc.), I was never told that the movers were not licensed to haul flammables such as gas. In the end I had to rent a truck (expense to me of $58.98) to haul those items and all other items that would not fit on the truck. For these reason I rate the office staff poorly.
Response
<div class="bv-review-response-container">
<div>We appreciate you sharing your experience, Donald. We are always looking for ways to improve our service and processes. Customer feedback helps with that process. We try our best to communicate all pertinent information to our customers prior to their move on the phone and via confirmation letter. We apologize for the inconvenience this may have caused and hope you will give us another chance to exceed your expectations in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/16/2018

Patricia

5 out of 5 stars
The crew was so professional, helpful, and went out of their way to help!!
Response
<div class="bv-review-response-container">
<div>We have an amazing group of men working for us. They all truly care about helping our customers. Thanks, Patricia.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/16/2018

Larry

5 out of 5 stars
They came on time, were polite and helpful, and did a great job.
Response
<div class="bv-review-response-container">
<div>Thank you for your review, Larry. We really appreciate it!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/15/2018

Eric

5 out of 5 stars
The service was absolutely outstanding! The crews attention to every detail was noticed and appreciated. I can't say enough about what a great experience it was working with your team.
Response
<div class="bv-review-response-container">
<div>We are so pleased to hear about your absolutely outstanding experience with us, Eric. It&#39;s important to hear both negative and positive feedback from our customers but yours definitely made our day! Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/15/2018

Jeroen

5 out of 5 stars
Effective and efficient work done by nice people at a reasonable price.
Response
<div class="bv-review-response-container">
<div>Thank you for taking the time to submit your review, Jeroen. Our customer&#39;s feedback is very important to us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/15/2018

Carolyn

5 out of 5 stars
Office staff and drivers were courteous and efficient. Great job by all.
Response
<div class="bv-review-response-container">
<div>Thank you, Carolyn. Your appreciation means a lot to us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/14/2018

Pam

5 out of 5 stars
I would like to thank you for the methodical and calm move. The movers had a goodhearted nature about them ,patience and were able to make more sensible arrangements as there were 2 stops .Very well done!!!
Response
<div class="bv-review-response-container">
<div>We are so pleased to hear about your experience, Pam. Thank you so much for letting us know how we did.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->