Reviews

09/28/2018

Lynne

5 out of 5 stars
Our move couldn't have gone better. Quick, efficient workers did a great job!!
Response
<div class="bv-review-response-container">
<div>Lynne,<br/>Thank you for the great review! We are very glad to see your move went so perfectly. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/23/2018

Ed

5 out of 5 stars
Everything was fine. The movers actually showed up early and moved everything quickly and efficiently from the house to a storage unit.
Response
<div class="bv-review-response-container">
<div>Ed,<br/>Thanks for leaving us a nice review! We are glad to see you were pleased with your move and how our well our team worked. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/23/2018

Anne

5 out of 5 stars
Austin was professional, courteous, and immediately put my mind at ease. From his first phone call to inform me they were on their way on packing day, to the moment he and his crew introduced themselves on my front porch, to the final day when they helped me get the lock on my storage space, I felt they were going to do what it took to get the job done. Having a gap between packing and moving day, I called to request that the same crew return, and later learned that Austin had already taken the initiative.
I admit that I had concerns after reading previous reviews. Be honest with yourself about how much stuff you have and detailed in your inventory, and you shouldn’t have any surprises with the final bill. Thanks to Meagan in the office, and to Austin and Crew! Great teamwork.
Response
<div class="bv-review-response-container">
<div>Anne,<br/>Thank you so much for the great review! We are so glad to see how pleased you are with our crew and your pack and move. We appreciate your sharing of your great experience, especially since you are aware of how important reviews can be for others. Thank you for your tips as well, honesty and details are incredibly helpful here on our end. We truly appreciate your business and look forward to working with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/23/2018

James

5 out of 5 stars
From start to finish, this was a great experience. From the initial call, to the follow up, via call and email, I was highly informed. The packers and the movers were a great team, highly informative, yet engaging and professional. In the profession that I am in, I have to move frequently, I will readily use your company again and again.
Response
<div class="bv-review-response-container">
<div>James,<br/>Thank you for leaving such a great review! We are very glad to see that your whole entire experience was excellent and that we were able to exceed your expectations. We appreciate your business greatly and look forward to working with you many times again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/22/2018

Gary

5 out of 5 stars
My wife contacted the local office of Two Men and a Truck about a month prior to our estimated move date. She informed the office staff of the items we wished to have moved and the approximate date. The staff prepared an estimated cost for the move and emailed the information along with helpful moving hints. She worked with the staff to set the exact time and date for the move. On moving day Two Men and a truck arrived on time. The movers did a pre move walkthrough with us and then carefully wrapped and protected our belongings. A company representative visited the job to see if we had any concerns as the movers loaded the items. The movers walked through the house again prior to departing for the new residence. They unloaded the truck at the new residence with the care. Good job! Gary
Response
<div class="bv-review-response-container">
<div>Gary,<br/>Thanks for leaving us a nice review! We are glad to see that your move went perfectly from start to finish. We are always striving to exceed customer expectations. We appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/19/2018

Jennifer

5 out of 5 stars
I had a team of 4 who moved 2 pianos for me. They were fantastic! They were efficient, and they took care to wrap the new piano well before moving it. Music education for my kids is super important to me, and your employees directly affected them getting a new instrument that was in good working condition. Thank you!
Jennifer P.
Response
<div class="bv-review-response-container">
<div>Jennifer,<br/>Thank you so much for the great review! We appreciate your business and we are glad to see that we were able to exceed your expectations. Thanks to you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/18/2018

Cindy

5 out of 5 stars
The overall experience was excellent. I would recommend Two Men and a Truck to anyone making a move. They were on time, & did not waste any time, Movers explained all paper work, they were careful with materials being moved, courteous , and just made this moving job less stressful. I highly recommend Two Men and a Truck!
Response
<div class="bv-review-response-container">
<div>Cindy,<br/>Thank you so much for the great review and high recommendations! We are glad to see your move went perfectly and that our customer service exceeded you expectations. We appreciate your business and thank you for the recommendations!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/17/2018

Monica

1 out of 5 stars
Never on time, always late, took the job and knew the circumstance of issues in home and then did a walk through w manager and asked if they were accepting the job and then waited until manager left and called out supervisor and left the job site after they already started packing then another move they just didn’t showed up made up some bs story about not being able to access property and instead of calling when it happened they called on lunch hour and didn’t even leave a message and left the tenant stranded for the weekend and half way moved and said I would need to talk to Andrea Monday meanwhile this lady sits w no power or bed to sleep in and instead of going to another job and coming back once they could enter property they went home for weekend noone else had an issue entering apts
Response
<div class="bv-review-response-container">
<div>Monica &ndash; This assessment of what happened is totally inaccurate. We could not access the property due to a gas leak. The fire department literally told us to leave the area. Our phone records show a call was made to you. A photo of the street with the Fire Department vehicles was also taken by the crew which we have on file.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/17/2018

Sharon

5 out of 5 stars
We were very satisfied with the movers & their care & concern for all the furniture they moved. Also, that we were satisfied with all the placement of the furniture.
Response
<div class="bv-review-response-container">
<div>Sharon,<br/>Thank you for leaving a nice review and sharing your pleasant experience. Two Men and A Truck are your Movers Who Care so we are glad to see that showed with your move. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
09/16/2018

Larn

5 out of 5 stars
We have moved 6 times over the past 50 years and have experienced both good moves and some not so good. Two Men and a Truck was the best of all of them. They displayed a real concern for our furniture and went beyond to make sure the move was completed with out any problems. Larn
Response
<div class="bv-review-response-container">
<div>Larn,<br/>Thank you so much for the great review! We are greatly honored by your words. We are always striving to exceed customer expectations and we are glad to see we were able to accomplish that goal with your move. We hope to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->