Reviews

10/30/2018

Jacob

5 out of 5 stars
Movers were professional yet friendly and personable. They were safety focused and time efficient, i always saw them wearing gloves and Ryan even pointed out a trip hazard before moving anything.
Response
<div class="bv-review-response-container">
<div>Jacob,<br/>Thank you for leaving us a great review! We are glad that your move went smoothly and safely, it is always our goal to exceed customer expectations. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/29/2018

Dijon

5 out of 5 stars
I really enjoyed the team sent to move us. They were thorough, polite and very helpful and respectful of our items. I appreciated the follow up and concern they had to ensure my items were placed properly and that if they didn't know something they asked!
Response
<div class="bv-review-response-container">
<div>Dijon,<br/>Thank you so much for leaving us a great review! We are glad to see our team fulfilled our mission statement, which is always to exceed our customers&#39; expectations. We appreciate your business and hope to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/27/2018

Katherine

1 out of 5 stars
I have spoken to management about my very frustrating experience with two men and a truck. Although some of the crew seemed courteous, overall, this was a VERY bad experience. Movers used foul language, they were slow, they didn’t mark boxes, etc.
Response
<div class="bv-review-response-container">
<div>Katherine,<br/>We are glad that you were able to get in contact with management to discuss your experience. We appreciate your business and hope to work with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/26/2018

Richard

5 out of 5 stars
They treated our furniture with the utmost care and moved everything in a timely fashion
Response
<div class="bv-review-response-container">
<div>Richard,<br/>Thanks for leaving us a great review! We are glad to see your move went smoothly. We appreciate your business and hope to work with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/25/2018

Jennifer

1 out of 5 stars
I used the online estimator & followed up with the office staff. Our belongings were already packed, all the movers had to do is load and unload the truck. It took them 11 hours and necessitated a second truck because the load estimates were wrong. It cost almost twice what we were quoted. One of the movers apologized for things taking so long, he mentioned they usually have more movers, but some of them called in sick. So I paid more because employees didn't show up to work? I had another moving company give an estimate, he visited our home to ensure he would have enough staff and a large enough truck. You should have done the same, homeowners don't have enough experience to accurately estimate. The previous movers PACKED and loaded our belongings in less time than you.
Response
<div class="bv-review-response-container">
<div>Jennifer, <br/>sorry to hear your experience wasn&rsquo;t excellent. This does not sound like our normal service experience. We are investigating what happened on your move. A manager from our Central Illinois location will call you back soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/25/2018

Lisa

5 out of 5 stars
I was very pleased with all aspects of my move. Kenneth Britton and Chase Chenoweth were wonderful in every aspect!!
Response
<div class="bv-review-response-container">
<div>Lisa,<br/>Thanks for leaving us a great review! We are glad to see your move went perfectly from start to finish. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/24/2018

Stacey

4 out of 5 stars
Overall it was a good experience, just a long day. Wish the movers would have worked with a little more sense of urgency, but they definitely made us feel like they were taking good care of our belongings.
Response
<div class="bv-review-response-container">
<div>Stacey,<br/>Thanks for leaving us a great review and sharing your experience. We are glad to see our crew took the care that they are meant too. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/24/2018

Joan

5 out of 5 stars
We have used 2 Men and a truck in 3 different moves in 3 different cities. Each time the experience was awesome. The movers were kind, efficient, and courteous and NO HIDDEN FEES or broken items. We have had horrible experiences with friends and other moving companies. We will always use 2 Men and a Truck!!!
Response
<div class="bv-review-response-container">
<div>Joan,<br/>Thanks for leaving us a great review! We are very glad to see your moving experience has always gone well with us. We appreciate your business and look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/22/2018

Barb

5 out of 5 stars
Cody, John and Chris were outstanding. They worked hard, were very respectful, and made the move go smoothly. Can't say enough about their great service on moving day.
Response
<div class="bv-review-response-container">
<div>Barb,<br/>Thanks for leaving us the great review! We are glad to see your move went so well with our service! We appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
10/20/2018

Cheri

5 out of 5 stars
I really appreciate how Elizabeth explained what amount of service I could receive within my budget and worked with me to develop a plan within my limits. The moving crew took really good care of our furniture items, were professional, and also fun to work with. Shout out to our moving crew, Cody B and John B. and also to Elizabeth for her coordination.
Response
<div class="bv-review-response-container">
<div>Cheri,<br/>Thanks for leaving us a great review! We are glad to see your move went perfectly from start to finish. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->