Reviews
Robin
Adam and Cameron did a great job. They are great representatives f poo r your company.
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<div>Robin - we like them too! Thanks for using our service.</div>
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<div>Robin - we like them too! Thanks for using our service.</div>
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Linda
Even though we had a slight mishap, the men were very courteous and professional! They went above board with their helpfulness, and I would (and have!) recommend them to anyone! And when I move, I will use them again! Thank you for the wonderful service!
Response
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<div>Linda - sorry for whatever mishap there was. If it's something you still need assistance on, please contact our office at 217-398-2636.</div>
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<div>Linda - sorry for whatever mishap there was. If it's something you still need assistance on, please contact our office at 217-398-2636.</div>
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Maureen
They were professional, on time, efficient, and respectful.
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<div>Those are all good things Maureen. Thank you for the feedback.</div>
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<div>Those are all good things Maureen. Thank you for the feedback.</div>
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Jim
My move was excellent. Both movers were curtious and accommodating . The lead person (Keanna sp) was extremely professional and efficient
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<div>Jim - thank you for letting us be a part of your move day. If you need anything else, we'd love to help.</div>
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<div>Jim - thank you for letting us be a part of your move day. If you need anything else, we'd love to help.</div>
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John
Kristen, from the office, was fun to talk to. The movers who did the actual move were polite, professional, careful, and capable. And the weather was horrible (heavy rain) on the day we had to move, so I think their good attitude is especially meaningful.
Response
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<div>John - thank you for letting us be a part of your move day. We are glad the entire team is embracing "Be Your Best and Have Fun" even when weather isn't cooperating.</div>
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<div>John - thank you for letting us be a part of your move day. We are glad the entire team is embracing "Be Your Best and Have Fun" even when weather isn't cooperating.</div>
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Brian
The guys really took good care to protect my property. They were jovial and neat in appearance. They finished the job under the estimated time too, very appreciative.
thank you, Brian
thank you, Brian
Response
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<div>We were happy to help with your move Brian! Thank you for choosing us to Move You Forward!</div>
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<div>We were happy to help with your move Brian! Thank you for choosing us to Move You Forward!</div>
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Gloria
They were fast, efficient, and careful! Couldn't ha e asked gor more
Response
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<div>Thank you for choosing us to Move You Forward, Gloria! We enjoyed working with you!</div>
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<div>Thank you for choosing us to Move You Forward, Gloria! We enjoyed working with you!</div>
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Ramona
I was given a 2 hr. andquot;windowandquot; of when the truck would be arriving. They missed the window by about 2.5 hours. That is 2.5 hours LATE. That is 2.5 hours sitting around an apartment with all the stuff boxed up, wondering when or if my stuff was going to be moved that day. They were very apologetic and explained the move before me took an unexpectedly long time, but a 2.5 hour LATE time is not acceptable to me. Other than that they were professional and courteous and took good care of my stuff. That is why I rated my overall experience with 2 Men and a Truck as POOR, because the missed the 'window' by so much. Ramona
Response
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<div>Ramona- We apologize again for the late arrival. We understand that it is frustrating when we have to wait. As we previously discussed, the move ahead of yours took longer than we anticipated. While we do everything we can to be prepared and reserve the appropriate amount of truck time for each move, sometimes things happen that are out of everyone's control. We want to make sure that everyone we move is treated the same and aren't rushed despite any setbacks or delays. We're glad to hear that your move went well and you were happy with the overall service. Again, we apologize for the late arrival and look forward to working with you again! Thank you for choosing us to Move You Forward!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ramona- We apologize again for the late arrival. We understand that it is frustrating when we have to wait. As we previously discussed, the move ahead of yours took longer than we anticipated. While we do everything we can to be prepared and reserve the appropriate amount of truck time for each move, sometimes things happen that are out of everyone's control. We want to make sure that everyone we move is treated the same and aren't rushed despite any setbacks or delays. We're glad to hear that your move went well and you were happy with the overall service. Again, we apologize for the late arrival and look forward to working with you again! Thank you for choosing us to Move You Forward!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Excellent customer service, very helpful and pleasant, great experience!
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<div>We are glad to help you Jennifer. Thank you for the review.</div>
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<div>We are glad to help you Jennifer. Thank you for the review.</div>
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Glenn
The ladies with whom I spoke in setting up the move were attentive, courteous, and clearly explained all the details of the move. The two men who did the moving were courteous and professional. They took great care in handling the furniture and other items. We are very pleased with the service provided by Two Men and a Truck. Thanks! Andrew
Response
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<div>Andrew - it's fantastic to hear about the teamwork. Let us know if you need anything else.</div>
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<div>Andrew - it's fantastic to hear about the teamwork. Let us know if you need anything else.</div>
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