Reviews
Joel
This time around I just had them move a refrigerator from one house to another but they made it seem easy!
Response
Hi Joel, thanks for the great review! We're glad we could make the fridge move quick and easy for you!
Rachel
It was really great! Two Men and a Truck made my first major move super easy!. As my time was winding down, I was getting overwhelmed. The office team answered all my questions! The movers packed all my things within a few hours! Everyone was professional!!
Response
Hi Rachel, thank you for the kind words! We're so glad we could make your first major move easy and stress-free. Wishing you all the best in your new place!
Terri
Tone and Yasim did a great job moving my things into my new third floor apartment. Tone sandwiched my adjustable bed frame, put it on his shoulder, and muscled it up all those stairs! I was very impressed. They were very respectful men.
Response
Hi Terry, thank you for the great review! We're glad Tone and Yasim impressed you with their strength and professionalism. We'll be sure to pass along your kind words!
Audrey
Wade, Noah, Dakota and Juan did a fabulous job moving us!! They were so thoughtful, efficient and skilled at getting us moved into our new home. So grateful for the smooth experience and would highly recommend 2 men and a truck!!
Response
Hi Audrey, thank you for the wonderful feedback! We’re thrilled Wade, Noah, Dakota, and Juan made your move smooth and stress-free. We truly appreciate the recommendation!
Amy
Friendly, and very helpful
Response
Hi Amy, thank you! We're glad you found the team friendly and helpful!
Terri
The two men were very young and slow. They broke our lamp and took lamp shade holders off the lamps and left them at the old residence. We had no lamps usable our first night in the new place. We used Two men and a Truck in 2019 and had excellent care. What happened?
Response
Terri, we’re very sorry to hear about your recent experience and truly regret the inconvenience it caused, especially after the great service you received in 2019. This isn’t the level of care we aim to provide. Please reach out to our customer care team so we can follow up and address this directly.
Kylie
I was very please with the services that Two Men and a Truck provided! They were informative, efficient, and careful/kind. They knew what they were doing and made the moving process much easier. I would definitely use this service again!
Response
Hi Kylie, thank you! We’re so glad our team made your move easier. We truly appreciate your kind words and look forward to helping you again!
Mary
I was told by corporate that my many issues would be resolved by the local franchise. That has not happened. In fact, that franchise has taken money that is not theirs. No refund has been issued. No one has contacted me. So far, I have worked within your system to have my issues fixed. Soon, I will make the situation public. I think the buyer should beware.
Response
Mary, We’re very sorry to hear about your experience. This is not the level of service we aim to provide. We take concerns like yours seriously and would appreciate the opportunity to make things right. Please reach out to us directly so we can look into this and work toward a resolution.
Brittany
The office staff was wonderful to talk to and helpful when I had questions and needed to change our move date. Malachi and Moses were great movers! They were organized and had great communication with us. They were careful, kind and so helpful during our move. We are so happy with how things went. Thanks!
Response
Hi Brittany, thank you for the kind words! We're thrilled to hear our office team, along with Malachi and Moses, made your move a smooth and positive experience. We truly appreciate your trust and are glad everything went so well!
Kalen
Moving team was professional and accommodating. Had to move most of the furniture in the new home in the rain and didn't once complain.
Response
Hi Kalen, thank you for the kind words! We’re proud of the team for staying professional and positive, even in the rain. Your appreciation means a lot!
