Reviews

04/05/2018

Katherine

out of 5 stars
they were very courteous an took great care in explained every thing that was easy to under stand. They wrapped every thing that needed to be and took great care in making sure that it was secured. They had to just move a couple of pieces different from the way they were placed and did it willingly and with a sense of humor which you need when you are moving.
Response
<div class="bv-review-response-container">
<div>Thank for leaving a positive review. The team is thrilled to hear great feedback and we are proud of our staff.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/03/2018

Carrie

out of 5 stars
Nice kids but they were in no hurry. At all. They asked me several times which pieces stayed & which were to be moved. Changing of movers caused even more questions & confusion. Walked in on one gentleman sitting on the bed with his phone. He quickly put it away. They only had 1 tool to take the master bed apart, the other gentleman just sat at the other corner of the bed doing nothing. They spent much time on this bed. At the new property they left the coffee table & a dresser in the garage. They did not assemble one bed. They asked a friend of mine for help with something on the truck. They spent lots of time putting the master bed together. Again only 1 tool. A table was not put back together. On the bright side, Deb in the office was pleasant and great help.
Response
<div class="bv-review-response-container">
<div>I am sorry to hear about your experience. We are known for our excellent service and professional movers, and we apologize for what happened.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/03/2018

Jenny

out of 5 stars
The office staff was helpful and responded to my phone call within two hours. I like the fact that I could get the bid by filling information out on-line. The movers were fantastic! So kind, careful, professional and thoughtful. While I went over the estimated time, the movers let me know right away that we may go over the estimation, which was no problem. They worked hard and got the job done. I'll be recommending you in the future! Thanks so much for making a stressful day less stressful.
Response
<div class="bv-review-response-container">
<div>Thank you for leaving a review and sharing about your great experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/02/2018

Dottie

out of 5 stars
The guys were great and very nice and reliable. It truly seemed they really cared about being on time, but taking the time to get things right. If the need arises again, I most definitely will use them again.
Response
<div class="bv-review-response-container">
<div>Thank you for the kind words, Dottie. I will let the guys know. We look forward to doing business with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/01/2018

Dave

out of 5 stars
The team lead was very good. He was friendly and showed concern for my stuff. His partner was obviously new and needed a lot of coaching. The team lead was very encouraging with him and always stayed professional and kind. I would have not been so courteous. Team lead is a good leader and role model for your company.
Response
<div class="bv-review-response-container">
<div>Thank you, Dave. We will let the team leader know he did a great job.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/01/2018

Lara

out of 5 stars
Greg and Edward (the movers) did a great job! They arrived on time, prepared with all the supplies needed for the move. The office staff checked in to make sure everything was running smoothly. Everyone remained calm, professional and respectful during our crazy move day. They kept us informed of any fees or time restraints and were very helpful throughout the whole experience. I highly recommend their services!
Response
<div class="bv-review-response-container">
<div>Thank you, glad to hear that every thing went according to plan and that you were pleased with the services provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
04/01/2018

Bob

out of 5 stars
The only thing I think you need to address is Deb in the office. When I first called she was very nice, setup our appointment and gave her my email to complete the only inventory.
I had to call back and found she misspelled the email so we finally go the email and I filled out the online inventory form.

Then a week before we got a call from Deb and she had our old address from the first time we moved.
She then called again a few days before and again still had the old address we moved.
The day before she called again and didn't remember talking to me?

The movers didn't have an inventory list or know we had a safe which was on the inventory list.

So overall we got everything moved and it was great but I'd say help with the office would improve future business.
Response
<div class="bv-review-response-container">
<div>Thank you for your feedback. We sincerely apologize and will strive to perform better in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/30/2018

Bruce

out of 5 stars
I would recommend two men and a truck! The movers were awesome! Very courteous and respectful to our belonging! They had to carry furniture and boxes up two flights of steps! The price was very reasonable
Response
<div class="bv-review-response-container">
<div>Thank you Bruce for your positive feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/30/2018

Dorothy

out of 5 stars
Considering they moved me in a bad snowstorm , they did an excellent job. They were very professional .
Response
<div class="bv-review-response-container">
<div>Very glad you were happy with the services provided despite the bad weather.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/29/2018

Eric

out of 5 stars
Outstanding interaction with your while team from start to finish. Everyone was friendly, and wanted to make sure my moving needs were met in a quick, professional fashion.
Response
<div class="bv-review-response-container">
<div>Thank you, Eric!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->