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Reviews
Shane
Probably the best moving experience I've had. Movers were very friendly and respectful.
Response
Thank you for your feedback.
Michael
The Movers were professional, took Excellent care of our Valuables. I will definitely be using Two Men and a Truck for our next move.
Response
Thank you for your feedback.
Renee
I was so very pleased with your service. The gentlemen arrived on time and were professional and accommodating.
We will be hiring your company for another similar move in several weeks.
We will be hiring your company for another similar move in several weeks.
Response
Thank you for your feedback.
Chemin
I was not happy about not being refunded for the two very expensive picture that were broken by your staff,and it was overall very expensive
Response
Thank you for your feedback.
Jessica
I moved from a 2 bedroom apartment to a house it took 7 hours which was entirely to long. The movers took often breaks and sat around in the rooms or outside depending on where I was. They moved way to slow.
Response
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<div>Hello Ms. McClain,<br/><br/>Thank you for choosing our company for your recent move. We appreciate your business and did want to follow up on your feedback provided to us 3 days following the completion of services.<br/><br/>Our office staff attempted to touch base by phone at 12:30pm to discuss the progress of your service with no success. We also followed up with an email at the same time for quality assurance. We did not receive any call or email back after several attempts to provide quality control checks during your service with no response.<br/><br/>In reviewing the services, your move took place from 8am-2:45pm. We did see that you moved a 2 bedroom apartment from a 3rd floor location to a 2 story home. Based on the contents of your furnished apartment, the time for service and the moving conditions, the service is within the range for service time for moving your items. <br/><br/>Please feel free to contact us back at 706-364-1754 to discuss your move in more detail. We look forward to speaking with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Ms. McClain,<br/><br/>Thank you for choosing our company for your recent move. We appreciate your business and did want to follow up on your feedback provided to us 3 days following the completion of services.<br/><br/>Our office staff attempted to touch base by phone at 12:30pm to discuss the progress of your service with no success. We also followed up with an email at the same time for quality assurance. We did not receive any call or email back after several attempts to provide quality control checks during your service with no response.<br/><br/>In reviewing the services, your move took place from 8am-2:45pm. We did see that you moved a 2 bedroom apartment from a 3rd floor location to a 2 story home. Based on the contents of your furnished apartment, the time for service and the moving conditions, the service is within the range for service time for moving your items. <br/><br/>Please feel free to contact us back at 706-364-1754 to discuss your move in more detail. We look forward to speaking with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Scot
I needed heavey items moved on short notice. Couch, love seat, king size bed and dresser with mirror. Movers were great as well as office people I spoke with. Only thing I didn't understand was why was I being charged for the time to and from the office? $270 (2 hours) seemed reasonable. One the additional $67 was charged it no longer seemed reasonable for so few items.
All in all, I am pleased with the service provided.
All in all, I am pleased with the service provided.
Response
Thank you for your feedback.
Frances
Everything was great with my move, because I didn't have a lot to move, and wasn't moving far, just wish I could have booked a shorter than 3 hour time.
Response
Thank you for your feedback.
Collin
The younger guy Javier was constantly on his phone and stopping to talk sports to his co worker.
Response
<div class="bv-review-response-container">
<div>Thank you Ms. White for bringing this to our attention and allowing us the opportunity from the discussion we had on 3/2/2018 to make the appropriate adjustment for this lost time. We really appreciate the kind words from the overall service performed and the care, custody and control our team took to ensure all your items were protected and moved safely. We wish you an your family the best in your new home and should you need moving services again in the future, we thank you for considering our Company as your moving company of choice and look forward to assisting you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you Ms. White for bringing this to our attention and allowing us the opportunity from the discussion we had on 3/2/2018 to make the appropriate adjustment for this lost time. We really appreciate the kind words from the overall service performed and the care, custody and control our team took to ensure all your items were protected and moved safely. We wish you an your family the best in your new home and should you need moving services again in the future, we thank you for considering our Company as your moving company of choice and look forward to assisting you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Buddy
It was a good experience from the initial telephone conversation. The two men that moved my property were excellent and had super attitudes. They worked constantly and never slacked. The guys were very respectful towards me. I donandacirc;??t plan on moving again anytime soon but I would use this company again and I will recommend them to anyone I know thatandacirc;??s moving.
Response
Thank you for your feedback.
Giovanny
Great experience! They were very curtiousand safe with our stuff. Nothing broke or damaged. Kind and quick.
Response
Thank you for your feedback.
