Reviews

08/20/2018

William

5 out of 5 stars
It was an overall good experience. I was reassured by the very business-like customer information. The moving crew was courteous and careful. I really like supporting local franchisees.
Response
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<div>Thank you William! We love our small business supporters too. Thank you for your business.</div>
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08/20/2018

Kathy

5 out of 5 stars
Moving is a very stressful process. Matt from the office and the movers, Issac, Isaiah and JB were AWESOME. Issac, Isaiah and JB were professional, efficient, friendly, courteous and I could not ask for more. Matt came by the office to give the estimate, and he was professional, efficient, friendly and courteous. The move went faster than I anticipated.
Thank you Two Men and A Truck for having excellent employees and for providing excellent customer service.
Response
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<div>I&#39;m so happy that we were able to take some of the stress out of your day Kathy. Enjoy your new home.</div>
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08/20/2018

Toni

5 out of 5 stars
Clint, Winston and Jabari, were outstanding, careful movers! They were attentive to my needs which in this case included a badly sprained foot, so they made sure I didn't have to walk more than necessary and provided one of the chairs for me to sit in to watch them move the dozens of chairs and office furniture donated to our nonprofit for Veterans. Clint walked through the massive warehouse and brought back paperwork for me so I didn't have to painfully hobble along. The office staff, Kenya, Amber and a young man whose name I can't remember now, were very flexible as well. In the middle of my making all the arrangements, my credit card info was stolen and the bank cut it off, just before I finished initial payment, but they were patient and still got us scheduled at the last minute!
Response
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<div>We think they are outstanding too Toni! Thank you for noticing how much pride we take in what we do. We appreciate you being such a loyal and repeat customer. We look forward to helping you in the future.</div>
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08/17/2018

Sinead

5 out of 5 stars
Excellent experience from start to finish. The company set and met expectations. Everyone I spoke with and met was friendly, efficient, and adept at their jobs, from the initial fact finding call to booking the move and to the actual event, service was top notch. On the day of the move, in the middle of a stressful week, James and Warren were on time, efficient, and patient. They cleared the house quickly, arrived at the destination in good time, and unloaded my items into a storage container far more efficiently that I could have! I will used Two Men & a Truck again for my next move!
Response
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<div>We love comments like yours Sinead! We work hard from start to finish so our customers&#39; don&#39;t have to. So happy that James and Warren were able to exceed your expectations - I&#39;ll make sure to point this out in our weekly praise meeting. Enjoy your new home!</div>
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08/16/2018

Jeanne

5 out of 5 stars
The two young men who came to move us was very motivated and hard working.
Response
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<div>We&#39;re so happy to hear that Jeanne! I&#39;ll be sure to let Steve and Rashad know how pleased you were!</div>
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08/15/2018

Kay

5 out of 5 stars
Keal, Kevin and Dillon were amazing! They took care of my personal belongings as well as me and my husband. My husband is disabled and I was sick.
I feel that they went above and beyond to help make my move as quick as possible due to me being sick. They did exactly what we ask them to do. They even took the time to check on me.
Amber at the office was very helpful, understanding and accommodating too my needs and worries.
I would recommend these 3 men to anyone.
Thank you for a stress less move!!!
Kay and Chris
Response
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<div>Aren&#39;t they wonderful Ms. Kay! We always want our customers to feel like we went above and beyond on every move. Keal, Kevin, Dillon, and Amber really do live our Grandma Rule and treat everyone like they would want their Grandma treated. Thank you and I&#39;ll be sure to pass along all of your kind comments.</div>
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08/15/2018

Kathryna

5 out of 5 stars
Having the option to do a walk through of my apartment and assess what was needed to do upload was great. And having a detailed estimate ahead of time allowed me to budget for the move properly. The movers were quick and efficient on the upload and download which allowed me ample time to get the rest of my moving process done expeditiously. Awesome service!!!
Response
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<div>Kathryna - Thank you for such an outstanding review! We always want our customers to feel prepared so there are no surprises on move day. We&#39;re so happy that we were able to exceed your expectations. Enjoy your new home :)</div>
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08/13/2018

michael

5 out of 5 stars
Jerry and the other mover busted their butts and took real good care of our stuff.
Response
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<div>Thank you Michael! Terry and Matt always work hard to make sure their customers are completely satisfied. I will be sure to let them know how please you were.</div>
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08/13/2018

PATRICIA

5 out of 5 stars
Steven and Rashad were very courteous, efficient, and prompt. They are both very professional young men.
Response
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<div>Thank you Patricia - We love helping move our customers forward and are so happy that Steve and Rashad were able to exceed your expectations. Please let us know if you need anything in the future!</div>
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08/10/2018

Carmen

2 out of 5 stars
I sent my thoughts of the experience of my move with your company. I was told that I did not give enough info so that the move took hours too long. But, I had your company pack everything for me, when they left on the packing day, I saw that a lot was left unpacked due to lack of boxes. so on moving day, they had to keep packing but still did not bring enough boxes....that was not my fault but yours since they could SEE they would need more boxes. that is why it was an extronominical amount of money you charge for a normal move. Carmen Dickman.
Response
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<div>We&#39;re so sorry to hear this Carmen - We never want to let down one of our customers and it&#39;s disheartening to know that you weren&#39;t completely satisfied with your service. Please continue to work with the manager directly so that we can get this resolved for you quickly - 678-305-7304</div>
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