Reviews

Jenny
03/20/2024
5 out of 5 stars
Very happy with y’all did a good job I would highly recommend y’all Thank you
Edrea
01/28/2024
5 out of 5 stars
I have used TMAT numerous times. Each time is a great experience. The most recent team in Fayetteville - Carter, Che and Linus were extremely efficient, professional and a pleasure to meet! They all went above and beyond to make my 14 hour, multi-shop, out of city move seamless and stress-free. Thank you guys for an outstanding job well done! I hope to work with you again in the future.
Edrea
Response
Thank you, Edrea, we are thrilled to hear that our move professionals took great care with your items and exceeded your expectations. We really appreciate the wonderful feedback for our team and for the repeat patronage!
Christine
12/28/2023
5 out of 5 stars
I received such a wonderful customer experience from Tyrrell Sr, Tyrrell Jr & 3rd man I believed his name was Donald. I don't have the paper work in front of me completing the survey.
Wayne
12/06/2023
5 out of 5 stars
Justin and Linus were great. They worked diligently yet very carefully to wrap and secure our things. Could not have asked for a better team. They were also very polite and friendly.
Thanks guys.
Response
Thank you, Wayne, we appreciate your feedback. It is always our goal to alleviate move day stressors and provide an excellent move experience.
Donna
11/14/2023
5 out of 5 stars
The staff in the office worked with me to arrange the move. The 2 men who moved the furniture were on time and worked quickly, were considerate and professional. They carefully wrapped the pieces and placed them exactly in the right spot. I highly recommend this moving company!
Laura
10/24/2023
5 out of 5 stars
Our moving team was absolutely stellar! Terrell, Bobby, and Tyrese made our entire experience positive. Terrell is a pro - he should be training all of your staff. He took time to make a plan and we saw him teaching and encouraging his guys many times throughout the day. Bobby and Tyrese took great care with our belongings and were so personable. Five stars for these men!
Response
Thank you, Laura, for taking the time to write such a thoughtful review. We appreciate you for trusting our team with your moving service. Best wishes in your new home.
Andy
08/29/2023
5 out of 5 stars
Carter and Che went above and beyond to ensure that our mother’s furniture was moved with the utmost care and respect. They made it so easy and we will be using these gentlemen and two men and a truck in the future!
Response
Thank you, Andy, we are thrilled to hear that our move professionals took great care with your items and exceeded your expectations. We will be happy to provide the same team any time you are in need of moving assistance!
Brian
08/21/2023
4 out of 5 stars
Moving was done really fast, but couldn't get that queen bed foundation inside the bedroom. They didn't even bother disassembly and gave up. Admin-wise. They didn't clearly explain the quote when I ordered specifically that junk removal is needed and charged me for stopping at 3rd location with an extra $87.50. They could have explained that or included it inside the quote.
Response
Brian, we apologize for the misunderstanding regarding charges and appreciate you taking the time to speak with our team. We were happy to discuss and clarify all charges incurred in accordance with your estimate. We wish you the best in your new home.
April
08/21/2023
1 out of 5 stars
End table severely damaged. And found a box of fragile kitchen items “hidden” under heavy book boxes in the living room. Boxes were clearly labeled of room, contents and if they were fragile or heavy. Box was destroyed with side split open and corner smashed. Looks like it may have been dropped or fallen from truck. Contents were completely smashed.
Response
April, we apologize to hear that your move did not go as expected. Every customer experience is important to us, and we appreciate you working with us to bring expeditious resolution to your claim. We wish you the best in your new home and hope if you move again you will give us an opportunity to exceed your expectations.
Beth
08/09/2023
5 out of 5 stars
I had to schedule a very short notice move....literally 2 days notice. I was unsure if it would get scheduled due to the short notice, but to my surprise they were able to accommodate us. The office staff who booked the service was very understanding of my need. The movers were fab! Three lovely gentlemen who were gentle with the furniture and kind with my elderly mom, who was being moved.
Response
Thank you, Beth, we appreciate your feedback. It is always our goal to alleviate move day stressors and provide an excellent move experience.