Reviews

11/29/2017

Danielle

out of 5 stars
Brittney in the office was amazing and incredibly helpful. The men who came in moved me were very respectful and courteous. They got the job done in a fast and timely manner. I will definitely recommend them! Strong work!
Response
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<div>Hi Danielle we are so glad that you had such a great experience not only with our moving staff but our office staff as well.</div>
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11/29/2017

Kajuna

out of 5 stars
Two men and a truck had very hard workers who worked fast and hard to make my move a swift transition.
Response
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<div>Thank you so much for the review! We are so happy you had such a wonderful moving experience!</div>
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11/27/2017

Graham

out of 5 stars
We Were Extremely happy with your service. The two movers were knowledgeable and took care in moving out items. I would highly recommend your company to anyone that needs your services. If wee need this service again we will ask for the two men that moved us.
Response
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<div>Thank you so much for the review! We do have amazing guys and we are so pleased that you had such a great move!</div>
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11/25/2017

Cathy

out of 5 stars
Everything was moved quickly and without any problems. The movers were courteous.
Response
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<div>We are so happy you had such a great experience. Thank you so much for taking the time to let us know how great your move went!</div>
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11/24/2017

Michael

out of 5 stars
Very detailed list of furniture was given to estimator including room/floor from and room/floor to. I was given a 3-5 hour estimate for 3 men. Actual move took 7.5 hours and I asked not to set up anything because of the time overrun. on settlement they only logged it as 6.5 hr move. My opinion and I expressed it at the move completion is that instead of 3 movers, I received one mover and two helpers, meaning inexperienced trainees. They worked hard but had to have many huddles to discuss how to proceed and the mover had to step in and explain or move an item himself. It took 4 hours just to empty and pack from the originating location. Everyone was friendly but one of the trainees has a propensity to moan and use unprofessional foul language.
Response
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<div>Michael, We would like to apologize as this is not a good reflection of our standard here at TWO MEN AND A TRUCK&reg;. It is feedback such as yours that helps us better train our crew guys. Please reach out to us at 770.505.3332 if you would like to discuss your move further.</div>
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11/23/2017

Jeff

out of 5 stars
Don was our team leader and along with the other two guys they did the upmost awesome job any home owner could ask for! I would recommend these guy over anyone else just based off prior experiences with them! Great Great people from the office and dispatch to the movers themselves!!
Response
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<div>We are so thrilled that you had such a great move with us! Thank you so much for letting us know!</div>
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11/23/2017

Richard

out of 5 stars
Moving crew was very professional, courteous, and handled all my furniture as if it were their own. Great move, great experience. Next move will be Two Men and a Truck.
Response
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<div>Thank you so much for the review Richard! We are so happy your experience was so positive and we would love to handle your next move!</div>
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11/20/2017

Keith

out of 5 stars
Our movers were excellent! They were on time and very careful with our move and completed our move very fast. I was upset that the office called in the middle of the move to check on them. Very demoralizing to your workers. Not a good work ethic from your office. If there was a problem, I would have called you but calling in front of them is not a good idea. Trust the people that you hire.
Response
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<div>We are so happy your move went so well! We do apologize that the day of move call upset you. We call each of our customer during their move to touch base and make sure everything is running smoothly for both the customer and the crew. Thank you for taking the time to write a review.</div>
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11/20/2017

Alecia

out of 5 stars
I would definitely recommend the team that came to move us to anybody. They were on time (even just a little early!!), courteous, fast and careful with our furniture. They were absolutely fantastic and I wish I could give them more than just a andquot;Very Goodandquot; for the rate of service. Also, Celisa was super nice and helpful when I spoke to her on the phone. When you find somebody in customer service that actually values the customer it's so refreshing! They were all above board! I can't say thank you enough.
Response
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<div>Thank you so much! Customer service is extremely important to us and we are so glad that your overall move experience was such a pleasant one.</div>
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11/18/2017

michael

out of 5 stars
Really impressed with their professionalism,their ability to work and communicate between each other. The care they used packing truck and unpacking. Just a really good experience.
Response
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<div>That is wonderful! We are so happy to hear your move went so great! Thank you so much for taking the time to leave a review.</div>
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