Reviews
Clint
The only small issue I had was the speed of the movers. I’ve used you several times in the past, and the movers were always fast. This time they didn’t seem to be as fast. But again overall great experience, and I will use you again.
DEBORAH
Personable high energy young men that showed up to make a small move seem effortless! Good for the hiring team!
Deborah
Wow. Where do I start? When I called to schedule my move, I asked if you could move a piano. Was very specific and stated it was an upright and needed to go a flight of stairs. The guys decided they were not going to move it the minute they walked in the house. We then waited around for two more guys and the four of them were outside talking about how they were not going to do it and calling the office. I was given a release to sign because they were "going to destroy my house or the piano moving it" and when I refused to sign a release, they were done. A man (never learned name) even called the office again and asked for me to speak to them. When I asked for her to call my phone so I was not using his he walked away and said " she does not want to touch my phone call hers".
Response
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<div>Thank you Deborah for taking time to fill out a reply card. We do apologize that we were not able to move the piano, for you. Unfortunately, there are sometimes special items that we are not able to move. We do appreciate your feedback, so that we can use it in training our CSR's to make sure that we are clear on special items and to make sure it is something that can be move. We would like to thank you again for choosing TWO MEN AND A TRUCK, and hopefully in the future if you having moving needs you give us another opportunity to show that we are the MOVERS WHO CARE</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Deborah for taking time to fill out a reply card. We do apologize that we were not able to move the piano, for you. Unfortunately, there are sometimes special items that we are not able to move. We do appreciate your feedback, so that we can use it in training our CSR's to make sure that we are clear on special items and to make sure it is something that can be move. We would like to thank you again for choosing TWO MEN AND A TRUCK, and hopefully in the future if you having moving needs you give us another opportunity to show that we are the MOVERS WHO CARE</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gregory
Jordan and Keith arrived on time and promptly got to work. Within an hour they had everything packed up and ready to more to our storage unit. They were both very friendly and extremely careful with our belongings. We will be moving into our new home within 6 months and hope they are available to make that move for us.
DEB
The two gentlemen were amazing! They were fast and courteous. Didn't complain about my third floor move. Helped me with so much. Suggested using a wardrobe box for pillows etc. They were really amazing.
Kelly
Jerry, Felipe and Erick were amazing. They never stopped moving the and completed the move very quickly and efficiently. Great crew! They went way above and beyond and were outstanding
Valerie
Arrangements were easy to make and all questions were answered. The movers arrived promptly and worked tirelessly, not taking a break at all. They used care when moving the pieces and were mindful of all instructions given. We would gladly use your company again and will recommend you to others.
LISA
The two movers who moved our furniture were great! They were quick and careful with our things. They were very courteous as well and I appreciated their help in our move. I was amazed by how quickly they moved items down our three flights of stairs(no elevator). I can't sing their praises enough!
Rita
The guys were good. I asked for 3 but got 2. I told the office staff on the day of and the day before to call me when they were on their way. I did not get the call till they were on site. That was very disappointing. I saw on the paper that they were supposed to call but perhaps the office staff could have reminded them. It put me in a bad spot with the person I was picking up the furniture from.
FRANKIE
After 30 years in the military and having movers pack us up and move us, this was the first time we have had to move ourselves in ages. Saw Two Men and a Truck numerous times in and around our neighborhood. Went online, saw their fantastic reviews, prices were competitive so we decided to hire them to move the big stuff. Jeremy and Garrett were awesome. Jeremy has clearly been doing this awhile and after an hour, we were totally at ease. Good, honest, hardworking guys. No issues! Office staff was very friendly and made things super simple and clear. All around great experience.
