Reviews
Thomas
The estimate was too low and the job took too long to complete
Response
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<div>We are so sorry the estimate was too low. We are currently running a 92 percent accuracy rating with our estimates over the phone. Thank you for bringing this to our attention so we can research to find out where the difference was so we can get better!</div>
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<div>We are so sorry the estimate was too low. We are currently running a 92 percent accuracy rating with our estimates over the phone. Thank you for bringing this to our attention so we can research to find out where the difference was so we can get better!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mea
I moved homes in Pensacola, FL and Dustin and Josh were very quick, efficient, and friendly! I couldn't have asked for a more stress-free move. Thank you guys so much for your time and help, it was truly appreciated!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Mea,<br/><br/>Thank you so much for taking time to fill out a review for us!. This is our motivation and our goal as you see is to set the pace with ultimate customer service. I will definitely share this with the team! Have a great week!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Mea,<br/><br/>Thank you so much for taking time to fill out a review for us!. This is our motivation and our goal as you see is to set the pace with ultimate customer service. I will definitely share this with the team! Have a great week!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alisa
This was my first time hiring a moving service to assist me with my move and I am very pleased! The movers were very thorough in the handling and care of my items and they finished in no time at all! For a first experience, they made me feel very comfortable and confident in their abilities and wouldn't hesitate to use them again. Thank you!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Alisa,<br/><br/>This is great news and I love to hear this as an owner. Thank you so much for choosing us to handle your first moving company experience..I will definitely pass your kinds words to the team.<br/><br/><br/><br/><br/>Sent from my Verizon, Samsung Galaxy smartphone</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Alisa,<br/><br/>This is great news and I love to hear this as an owner. Thank you so much for choosing us to handle your first moving company experience..I will definitely pass your kinds words to the team.<br/><br/><br/><br/><br/>Sent from my Verizon, Samsung Galaxy smartphone</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Meg
Dustin and Ricky were absolutely fantastic! They were efficient, hard-working, and extremely helpful to me during my move. I am a single woman, 61 years old with a bad knee so moving is a huge challenge. Both young men went above and beyond to help me. And they took care of my belongings as if they were their own. I've used Two Men and a Truck many times and will come back again for sure. I will also recommend you to my friends. I will be requesting Dustin and Ricky next time! Thank you so much! Meg Peltier
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Meg, Wow and thank you for the kind remarks. Its words like these that make our workers want to come back and do the same. I will definitely share with the team...Thanks again<br/><br/><br/><br/>Sent from my Verizon, Samsung Galaxy smartphone</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Meg, Wow and thank you for the kind remarks. Its words like these that make our workers want to come back and do the same. I will definitely share with the team...Thanks again<br/><br/><br/><br/>Sent from my Verizon, Samsung Galaxy smartphone</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beth
The two young men who helped me with my move were late but I do not know if that was an office scheduling issue or the clients before me abused their time, but they did call and let me know they were on the way. They arrived and got to work quickly, were friendly, professional, considerate and respectful of my time. They worked wonderfully together and who would have guessed they hadn't been a team before that day? It is very refreshing to see young people who are enthusiastic and take pride in their work. You should be very proud of this pair. Best wishes.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Beth,<br/><br/>WOW! This is so exciting to hear as an owner. We know moving is tough and it is truly our front line that makes the difference. I take great pride with these and make sure we hire the right people for this. Thank you so much for choosing us to handle your move. We wish you the very best!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Beth,<br/><br/>WOW! This is so exciting to hear as an owner. We know moving is tough and it is truly our front line that makes the difference. I take great pride with these and make sure we hire the right people for this. Thank you so much for choosing us to handle your move. We wish you the very best!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Eugene
Loading the truck was handled much more carefully than unloading the truck. I think the movers suddenly realized it was lunch time and/or they had another appointment to keep. I was watching the off-loading but should have been at the self storage unit to supervise placement. I had told them this was to be a "working" storage unit. I had files and other items which I would be needing several times a week. When I was finally able to go to the unit I found everything piled on top of each other, making it impossible to reach some needed items. Although the unit was partially restored to my satisfaction I also feel I paid for this additional time.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Eugene,<br/><br/>Thank you so much for the review. We appreciate your feedback as it helps up to learn and get better. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Eugene,<br/><br/>Thank you so much for the review. We appreciate your feedback as it helps up to learn and get better. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Terry
I can't begin to tell you how impressed I was with the crew that moved us and the office staff. Matt initially worked through the bid process and made me feel like there were no surprises, Maurice came on the site just to check to see how things were going. Dustin, Richard, Chris and Dwayne were INCREDIBLE. They cared for our stuff, stayed in uniform, accommodating and very polite. Great representation of your company. They worked hard, took charge and most importantly, caring. They worked well together and it seemed the only thing they were interested in was our happiness, which they achieved. Extremely well done!!!
I would highly recommend Two Men & a truck to anyone.
I would highly recommend Two Men & a truck to anyone.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Terry, Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Terry, Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Shannon
The team I had was outstanding!!! Highly recommend them!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>We are so happy to have helped you, Shannon. Have a wonderful day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>We are so happy to have helped you, Shannon. Have a wonderful day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracy
My experience was overall excellent from the start when I booked my move with Matt over the phone. The movers, Brian, Dwayne, and Josh were professional and personable. They took care of my belongings and handled the move very well. They made a potentially stressful time for me a breeze.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Tracy,<br/><br/>This is just great news. I love it when I hear from customers about our staff! We are blessed to have them as employees and even more YOU as a customer. Thank you so much for choosing us to do your move. Have a great day!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Tracy,<br/><br/>This is just great news. I love it when I hear from customers about our staff! We are blessed to have them as employees and even more YOU as a customer. Thank you so much for choosing us to do your move. Have a great day!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Billy
The move went well. The two people doing the move worked very hard. We had two recliners that were scuffed and were told someone would contact us the next day. Still waiting.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Billy,<br/><br/>Thank you for the review. We are sorry you recliners didn’t come back unscathed, but we will get them repaired for you! We try to be as perfect as possible, but when you touch 40-50k items per week, I know something in going to happen. You should receive notice within 48 hours of your move that we received your damage report. Please check your email. If you haven’t heard anything by then, please reach out. Thanks for the understanding and using us!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Billy,<br/><br/>Thank you for the review. We are sorry you recliners didn’t come back unscathed, but we will get them repaired for you! We try to be as perfect as possible, but when you touch 40-50k items per week, I know something in going to happen. You should receive notice within 48 hours of your move that we received your damage report. Please check your email. If you haven’t heard anything by then, please reach out. Thanks for the understanding and using us!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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