Reviews

12/21/2023

Shannon

3 out of 5 stars
When the customer gives you an NTE that means NOT TO EXCEED. If that amount is going to be exceeded, then the customer MUST be notified prior to exceeding. You don't have an open checkbook to commit customer funds without the customer's acknowledgement and input. Also sending a final invoice is appropriate which was not done in my case.
Response
Shannon, we apologize for the miscommunication in completing the job. Glad the team got everything moved for you. Thank you for your business.
12/18/2023

George

5 out of 5 stars
Fantastic moving crew. Careful, efficient, quick. Cannot say enough good comments about my moving team. Highly recommend.
Response
George, we are so glad to hear our team did an excellent job for you! Thank you for your business and awesome review!
12/13/2023

Sarah

5 out of 5 stars
Our moving team, Tristian and Alexia (I think that was her name) were very polite and efficient. We would definitely use them again and recommend them to others
Response
Sarah, thank you so much for your business and excellent review! We appreciate you!
12/08/2023

Kathryn

5 out of 5 stars
Gordon and Brandon did an amazing job.
I have very heavy Italian furniture and they were so strong and efficient.
I highly recommend both of them
Response
Kathryn, we are so glad to hear the team did an excellent job in taking care of your items. Thank you for trusting Two Men And A Truck, and thank you for the awesome review!
12/04/2023

Judith

1 out of 5 stars
Booked but NOT scheduled. A team got to me 3 hrs later. Instead of 8-9 a.m. it was 11:53 a.m. BAD!!! A 3rd person came to help after an hour +. NO compensation for office mistake. Took 1:45 to load. Used elevator at 2:55 & left to do school pickup. When returned work was stopped saying elevator not working. Unable to get it started guys began carrying things up stairs. Done about 6:15. PAID XTR
Response
Judith, we are sorry to hear you did not have a good experience. Definitely not what you should expect from our team. We apologize for the inconvenience!
11/29/2023

Tammi

5 out of 5 stars
Thank you to all involved in my scheduled move. All were very professional and informative from beginning to end.
Response
Tammi, thank you for your business and excellent review! We are so glad to hear you move went great from beginning to end!
11/20/2023

Carol

5 out of 5 stars
Showed up on time. Were very friendly and professional. Did a great job and I would use them again.
Response
Carol, thank you for your business and the excellent review! We appreciate you!
11/20/2023

Lori

5 out of 5 stars
My moving experience was amazing starting with the office staff. They were very friendly and professional as I had to changed the date of my move. The 3 men that moved me were the best. They had me loaded in no time and delivered quickly. They were great at wrapping my furniture so they arrived safely. I can't thank you enough for such a great move.
Response
Lori, we are so glad to hear you had an amazing moving experience! Thank you so much for choosing Two Men And A Truck, and thank you for the awesome review!!
11/19/2023

Brad

5 out of 5 stars
The guys were great. Very respectful and did not waste time. Took extra care with all of our items. Will definitely use them again.
Response
Brad, thank you for your business and the excellent review! We appreciate you!
11/15/2023

William

5 out of 5 stars
The team introduced themselves. They were extremely protective of all items. They left no messes. They disassembled a king tempurpedic heavy king bed with all electrical connections and reassembled at destination. I really couldn’t be any happier with the move.
Response
William, we are so glad to hear you had an excellent moving experience with our team! Thank you so much for your business and awesome review.