Reviews
Orlando
Not what I expected
Where racking up the time to charge more
Did not assemble any furniture
Where racking up the time to charge more
Did not assemble any furniture
Response
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<div>Orlando, we are sorry to learn that your experience was not what you expected it to be. It's unusual for a customer to be given the impression that the moving team is not working as quickly as possible. We apologize you did not receive the 5-star service for which we are known. We encourage you to call our office at (407) 624-5991 and ask for Mason, our local manager, if you'd like to discuss this matter further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Orlando, we are sorry to learn that your experience was not what you expected it to be. It's unusual for a customer to be given the impression that the moving team is not working as quickly as possible. We apologize you did not receive the 5-star service for which we are known. We encourage you to call our office at (407) 624-5991 and ask for Mason, our local manager, if you'd like to discuss this matter further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joseph and Kimberly
Fifth time we've used you folks to move us. When the time comes, there will be a sixth time!
Response
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<div>Joseph and Kimberly, thank you for your loyalty to TWO MEN AND A TRUCK! That's a lot of moving if you've used us 5 times. We're so glad we've been able to provide the type of service that keeps you coming back. Thank you for your continued business. We look forward to working with you again as your needs arise. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joseph and Kimberly, thank you for your loyalty to TWO MEN AND A TRUCK! That's a lot of moving if you've used us 5 times. We're so glad we've been able to provide the type of service that keeps you coming back. Thank you for your continued business. We look forward to working with you again as your needs arise. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken and Barbara
The crew went over the top to Service Us. They were Fast Safe Courteous to us at all times Till they were done. Couldn't do enough to please us.
ken
ken
Response
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<div>Ken, thank you for the 5-star feedback. We always love to hear when our moving team provides service that exceeds expectations. Thahk you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ken, thank you for the 5-star feedback. We always love to hear when our moving team provides service that exceeds expectations. Thahk you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Vega, Ramos, and Williams were great. They worked very hard in wind, rain, and chill to finish the job. They had great attitudes, and made moving as painless as can be.
Response
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<div>Jeff, thank you for recognizing your moving crew by name. We will be certain to recognize them for their work ethic as well as for maintaining a great attitude despite the weather challenges. Thank you for choosing TWO MEN AND A TRUCK - we wish you a very Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeff, thank you for recognizing your moving crew by name. We will be certain to recognize them for their work ethic as well as for maintaining a great attitude despite the weather challenges. Thank you for choosing TWO MEN AND A TRUCK - we wish you a very Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tara
Everyone kept a great communication with me and the moving crew. I had Camacho and Veya (I think that is how you spell it) help and they were awesome with working with me.
Response
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<div>Thank you for the awesome review Tara! We’re thrilled to know your moving team communicated with you throughout your moving day. Thank you for your business and feedback. Have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the awesome review Tara! We’re thrilled to know your moving team communicated with you throughout your moving day. Thank you for your business and feedback. Have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brian
Great overall. On time, customer friendly and dedicated to service and patron satisfaction!
Response
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<div>Brian, thank you for the nice review! We’re pleased to hear you had a great experience with Two Men & A Truck®. Thank you for your business. Enjoy the holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brian, thank you for the nice review! We’re pleased to hear you had a great experience with Two Men & A Truck®. Thank you for your business. Enjoy the holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alais and Mark
We had a team of Anthony, Adrian, and Patrick. They were amazing!! Worked very hard without complaint--I had to make them stop to take a drink. They were also very professional. Used them twice before and would use them again. Great job!
Response
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<div>Alais and Mark, thanks for the awesome review of Anthony, Adrian and Patrick. We will be certain to let them know how much you appreciated their can-do attitude and professionalism. Thank you for your loyalty to TWO MEN AND A TRUCK - we're pleased to have earned your trust. Thank you for your business. We look forward to the opportunity to serve you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alais and Mark, thanks for the awesome review of Anthony, Adrian and Patrick. We will be certain to let them know how much you appreciated their can-do attitude and professionalism. Thank you for your loyalty to TWO MEN AND A TRUCK - we're pleased to have earned your trust. Thank you for your business. We look forward to the opportunity to serve you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Willy and Virginia
I was impressed from the very beginning: the website was excellent and office staff were great. They even moved my appointment twice with no complaints or making me feel guilty. I highly recommend!
Response
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<div>Willy and Virginia, thank you for the 5-star feedback! We're pleased to know you found the website easy to navigate and the office staff to be friendly and efficient. Moving is not an exact science so we're accustomed to making changes to our schedule. Thank you for your business and for offering to recommend TWO MEN AND A TRUCK to others. Enjoy the holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Willy and Virginia, thank you for the 5-star feedback! We're pleased to know you found the website easy to navigate and the office staff to be friendly and efficient. Moving is not an exact science so we're accustomed to making changes to our schedule. Thank you for your business and for offering to recommend TWO MEN AND A TRUCK to others. Enjoy the holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jesus
The staff was wonderful the only hiccup was that the person I scheduled the move with forgot or did not note I needed wardrobe boxes. But the movers had other boxes I used.
Response
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<div>Jesus, thank you for taking the time to give us a review. We're sorry the moving team did not come prepared with the wardrobe boxes but we're happy they were able to make due with what they had on the truck. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jesus, thank you for taking the time to give us a review. We're sorry the moving team did not come prepared with the wardrobe boxes but we're happy they were able to make due with what they had on the truck. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Omar
These three gentlemen were PHENOMENAL. Went above and beyond for me.
Response
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<div>Omar, thank you for taking the time to give us an assessment of your recent move. We love hearing the word "phenomenal" (in all CAPS, no less!) to describe your 3-man moving crew. We will be sure to let them know how much you appreciated their efforts to exceed expectations. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business. Happy Holidays!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Omar, thank you for taking the time to give us an assessment of your recent move. We love hearing the word "phenomenal" (in all CAPS, no less!) to describe your 3-man moving crew. We will be sure to let them know how much you appreciated their efforts to exceed expectations. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business. Happy Holidays!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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