Reviews
Pamela
We were booked as the second move for the day. 1:30 was the target time for them to arrive. The manager kept us informed that they’d be late since the move before us was much more that the person said. I was afraid thst we’d be cancelled but they put extra workers on our job and we were moved the same day, just at a later time. I realize it was beyond their control if a customer lies and has more items to move and that throws tgeir schedule off. We were very grateful they kept their wird and moved us. The 6 men who moved us, even though it was late get a gold star from us!!!!!!! Thank you.
Response
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<div>Pamela, thank you for your patience with our ever-changing schedule. Moving is not an exact science and while we do our best to set aside the proper amount of time for a move, things don't always go according to plan. We're glad you were kept informed about the situation and we were able to complete your job despite the delay. Thank you for your understanding - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pamela, thank you for your patience with our ever-changing schedule. Moving is not an exact science and while we do our best to set aside the proper amount of time for a move, things don't always go according to plan. We're glad you were kept informed about the situation and we were able to complete your job despite the delay. Thank you for your understanding - we appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brock
The sales team was fantastic with providing information and pricing. They followed up with calls before and after. The movers arrived 30 min early and worked hard to get my job done in a timely manor. Everything went as planned.
Response
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<div>Brock, thank you for taking the time to give us feedback about your recent move. We're happy to hear you received great service from start to finish. We appreciate your business and your input. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brock, thank you for taking the time to give us feedback about your recent move. We're happy to hear you received great service from start to finish. We appreciate your business and your input. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Todd
Everything about our Two Men move went flawlessly. The initial consult, the pricing process, and the move itself. The phone rep was honest and explained everything, and he couldn't have made it easier. The moving team was awesome: quick, efficient, accommodating, and friendly. Thank you all!
Response
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<div>Todd, thank you for giving us a thorough assessment of your move. We love to hear the word "flawless" to describe our service. We're happy you felt confident in your salesperson as well as the moving team to deliver service above and beyond expectations. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Todd, thank you for giving us a thorough assessment of your move. We love to hear the word "flawless" to describe our service. We're happy you felt confident in your salesperson as well as the moving team to deliver service above and beyond expectations. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
The two gentlemen that moved us were very professional, prompt and efficient. They handled my property as if it were their own. I would use this company again and ask for the same gentlemen.
Response
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<div>David, thank you for the 5-star feedback! We're happy to learn your moving team was professional, prompt and, most importantly, careful with your property and your belongings. Thank you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David, thank you for the 5-star feedback! We're happy to learn your moving team was professional, prompt and, most importantly, careful with your property and your belongings. Thank you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Irma
The movers were excellent and made sure every item was wrapped and bagged. They were able to put items where I told them and with a smile. I would use them again without any hesitation.
Response
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<div>Irma, thank you for the awesome review! We’re so happy to learn your moving team did a thorough job in protecting your belongings prior to loading them on the truck while delivering service with a smile! Thank you for your business and your feedback. It was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Irma, thank you for the awesome review! We’re so happy to learn your moving team did a thorough job in protecting your belongings prior to loading them on the truck while delivering service with a smile! Thank you for your business and your feedback. It was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katharine
Vega & Garcia2 were phenomenal! Despite the rain and moving all my boxes, furniture, and frankly heavy stuff from a townhouse to a 3rd floor apartment unit, they were efficient and courteous with my belongings. As always, I was very impressed with the care and effort the team puts into moving items out and in. They even took time to shrink wrap my furniture to protect it from the weather. This was my 2nd time using Two Men and A Truck as a company and I will definitely be recommending the Kissimmee office to all of my friends for their future moves!
Response
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<div>Katharine, thank you so much for taking the time to recognize Vega and Garcia for their impressive work ethic and attention to detail. It’s not easy to move in inclement weather but we do our best to ensure our customers’ belongings are protected from the elements. Thank you for choosing TWO MEN AND A TRUCK®. We appreciate your business and your feedback. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Katharine, thank you so much for taking the time to recognize Vega and Garcia for their impressive work ethic and attention to detail. It’s not easy to move in inclement weather but we do our best to ensure our customers’ belongings are protected from the elements. Thank you for choosing TWO MEN AND A TRUCK®. We appreciate your business and your feedback. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Theresa
My guys were Awesome. They took Great Care of all of my things.
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<div>Theresa, thank you for the amazing review. We’re thrilled to learn your moving team did an awesome job by handling your belongings with great care. Thank you for choosing TWO MEN AND A TRUCK®. It was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Theresa, thank you for the amazing review. We’re thrilled to learn your moving team did an awesome job by handling your belongings with great care. Thank you for choosing TWO MEN AND A TRUCK®. It was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
I couldn't have had a better moving crew. They were able to work non-stop and still communicate with the other crew members and myself. They were exceptional and exceeded my expectations. I will be using them soon for my next move. EXCELLENT! It is very competitive out there but few are able to uphold the high standards and the moving crew did just that. You could tell there were seasoned and knew what they were doing. THANKS!
Response
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<div>Larry, thank you so much for the 5-star review! We’re thrilled to learn your moving crew worked tirelessly to exceed your expectations. We do try to uphold ourselves to the highest standards and we’re happy that showed. Thank you for choosing TWO MEN AND A TRUCK®. We look forward to working with you again on your next move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Larry, thank you so much for the 5-star review! We’re thrilled to learn your moving crew worked tirelessly to exceed your expectations. We do try to uphold ourselves to the highest standards and we’re happy that showed. Thank you for choosing TWO MEN AND A TRUCK®. We look forward to working with you again on your next move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carolyn
The movers arrived about 15 minutes into the time window I was given. They were extremely polite, with each young man introducing himself to me and shaking my hand. We joked that I had 3 men and a truck. I am sure they hear that a million times a day but they still laughed with me. They were very thorough, quick, polite and professional. I would want the three of them to move me again! Big shout out to Vega, Garcia 1 and Rodriguez 2!
Response
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<div>Carolyn, yes, you are correct that we hear the “3 men and a truck” joke on a regular basis, but when your company name is TWO MEN AND A TRUCK®, it’s bound to come as a surprise to some when more than 2 men arrive on site! We’re happy to know your 3-man crew of Vega, Garcia and Rodriguez was professional, polite and quick. We will let them know how much you appreciated their wonderful service. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carolyn, yes, you are correct that we hear the “3 men and a truck” joke on a regular basis, but when your company name is TWO MEN AND A TRUCK®, it’s bound to come as a surprise to some when more than 2 men arrive on site! We’re happy to know your 3-man crew of Vega, Garcia and Rodriguez was professional, polite and quick. We will let them know how much you appreciated their wonderful service. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ernesto
Everything was good. Ryner did good job and apologized because of poor handling of my things because one of their employees damaged my walls and some furniture. the wall that got damage was taken care of very quickly and the same with the furniture. I really appreciate for the responsiveness.
