Reviews
Jeremy
My moving team was awesome. Very efficient, quick and organized. They were the best movers I’ve ever had. Thank you again
Response
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our movers. Providing careful, efficient, and courteous service is always our top priority. We appreciate your feedback and look forward to assisting you again in the future!
Michael
Jorge and Chris were fantastic. Efficient positive and extremely hard working.
Response
Thank you for your feedback! We’re thrilled to hear our moving team made your experience smooth and efficient. We strive to arrive on time and complete moves quickly without compromising on care. If there’s anything else we can assist you with, please let us know. Safe and happy settling in!
Thom
Amazing, first class. The gents that moved us today were outstanding. Many thanks!
Response
Thank you for your feedback! We’re thrilled to hear our moving team made your experience smooth and efficient. We strive to arrive on time and complete moves quickly without compromising on care. If there’s anything else we can assist you with, please let us know. Safe and happy settling in!
Luis
Jose at the office was great. We scheduled the move for 3 men but only 2 showed up. Chris and G were great, absolutely great, but obviously the job took a lot longer with 2 guys than the agreed upon 3. Yes, the invoice reflected 2 guys, and I understand things happen but it was honestly a hassle for me, the customer, to have to pitch in with the move bc it was understaffed.
Response
Thank you so much for providing this feedback. We apologize that our crew was short-staffed for your move. We will be addressing this with our operations team.
Ashley
They did great! Thank you so much!
Response
We are happy that we were able to help! Thank you so much for choosing us!
Catherine
The men did a great job with our move, especially due to the truck size restrictions. They were efficient and pleasant to work with.
Response
Thank you so much for taking the time to let us know about your experience. We pride ourselves on delivering excellent customer service. We were happy to help!
Michael
Awful experience. I was quoted between $700-$900 to move out a 2/2 apartment within the same city. The movers were horribly inexperienced, came without uniforms, and did not properly pack things away. The move took 9 hours, and when I asked what was taking so long, came to realize they were NOT USING THE RESERVED SERVICE ELEVATOR. This delayed everything and my cost ballooned to over $1400. SCAM!
John
The moving team of Jorge and Leonard which helped me yesterday (August 20th) was nothing short of fantastic:
1. They were excellent communicators and kept me apprised at every step
2. They were puntual (even in South Florida) traffic.
3. They were polite
4. They handled my furniture with care
4. They did not waste time
Their efforts bring great credit upon themselves and the company.
1. They were excellent communicators and kept me apprised at every step
2. They were puntual (even in South Florida) traffic.
3. They were polite
4. They handled my furniture with care
4. They did not waste time
Their efforts bring great credit upon themselves and the company.
Response
We appreciate you choosing our company to help you move! We really value the kind words and feedback! We look forward to helping you again!
Constanza
Thank you to the movers! They were so fast and built my bed back in record time. Unfortunately, a mirror was broken, but the team leader reassured me and processed the claim right away. Thank you for your amazing help! You were great
Response
We appreciate you choosing our company to help you move! We really value the kind words and feedback! We look forward to helping you again!
Bindu
On the whole we were satisfied with the service. Please consider the following:
1. Providing water to the service providers
2. Gentle handling of furniture - including ability to take apart furniture that may not fit into doorways.
3. May behoove 2 Men & A Truck to train their staff to take pictures before and during dismantling of furniture so the pices can be put back correctly.
1. Providing water to the service providers
2. Gentle handling of furniture - including ability to take apart furniture that may not fit into doorways.
3. May behoove 2 Men & A Truck to train their staff to take pictures before and during dismantling of furniture so the pices can be put back correctly.
Response
Thank you so much for your valuable feedback. Your points are excellent. We always try to ensure our crews have water and a thorough understanding of disassembly and reassembly. We will be taking a look at our training to see how we can improve.
