Reviews
Reese
Excellent service and performance during the conduct of all phases of the move. It is obvious that the members of the moving crew take pride in their work which tends to give the customer a sense of confidence. I would recommend them and would aquire their services for any future move.
Response
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<div>Reese, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Reese, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Agnes
Not advised thoroughly of what to expect and limitations. Movers advised more people needed 2 hrs after start but showed what needed to be moved at beginning. Truck too small and didn’t follow instructions well. Furniture and boxes got wet and didn’t back close enough to garage to prevent over soaking. Furniture framed in too small a space(storage) and would have been damaged had another crew come to correct into a larger space. A professional should have made me aware of more items than expected and more needed, as well as, larger space needed. Organization skills lacking
Alden
Setting it up was a cinch. The movers, Cedric and Vince, were on time, courteous, careful and overall a pleasure to have moving my father's furniture.
Response
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<div>Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Cedric and Vinny. Please do not hesitate to give us a call if there is anything else we can do for you. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Cedric and Vinny. Please do not hesitate to give us a call if there is anything else we can do for you. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beatrice
My team (Marcus, Vinny P, and Keandre) were pleasant, accommodating and speedy. They packed my belongings quickly and efficiently and offloaded them the same. There was a small incident when they placed a very heavy item on an iffy shelf that collapsed under the weight and damaged the item. They were very helpful and placed my items in the garage according to my instructions so that I can get to everything easily until it is time to bring everything into the house. All in all, the experience was smooth and painless. If I ever need this service again I will surely use TWO MEN AND A TRUCK.
Gail
I answered excellent to all questions, but I was not there when the furniture was moved and covered since I live out of state in Maryland. Office staff was very helpful over the phone and very nice also.
Response
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<div>Gail, thank you for taking the time to leave a review. We are glad the staff was able to provide a stress-free move while you were out of state. If there is anything else we can do for you, please do not hesitate to call.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gail, thank you for taking the time to leave a review. We are glad the staff was able to provide a stress-free move while you were out of state. If there is anything else we can do for you, please do not hesitate to call.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ebony
The movers were polite. They were surprised to see how mich we had because they were missing part of the invent sheet. They initially said they were going to take way more that 8 hours but then once they realized they only had to do one floor that changed. They were good at making sure to only take the things we wanted out of the house. The downfall was that they scratched my leather couch, dented and chipped the wall in my brand new house! My husband just had the sit everything in the fro t room because he couldn’t stand them messing up anything else. We have yet to be reimbursed for the damage.
Thomas
I have nothing but gratitude for your services and the team that helped us move. They were great, friendly and worked very hard. They took excellent care of us in this stressful situation.
Response
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<div>Thomas, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thomas, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Thomas
they missed at least a 5 or more cabinets with goods in them, and I paid for packing.
Response
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<div>Thomas, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 302-734-5017 as we would be happy to discuss this with you further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thomas, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 302-734-5017 as we would be happy to discuss this with you further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
Tim H and Gene S were super efficient and very professional. They were amazing! They made this move so much easier for me!
Thanks!
Thanks!
Response
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<div>Hi Karen, We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Karen, We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Fred
The entire experience was great. The moving crew couldnt have been better and wasted no time. They hustled which was great when you are paying by the hour.
Response
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<div>Fred, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Fred, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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