Reviews

09/02/2019

Cindy

4 out of 5 stars
the handling of the grandfather clock was excellent. There was breakage on one item and another item was "loose" following transport. Overall, the team was kind, caring and respectful. They truly could not have been nicer.
09/02/2019

Thomas

1 out of 5 stars
Patio furniture was loaded on top of my dining room furniture and caused much damage to my dining room furnitue when the load shifted. Items were not straped down enough for a long trip (700 miles). Blankets were available but few were used.
08/26/2019

Tom

2 out of 5 stars
I think there has to be a huge disconnect between the overall company & the movers we experienced (not so much movers, but mover - Travis). He promised he'd be at our place at 8:00 a.m. on August 23. That was fine with us, but we did make it clear that we had to be at the closing for our property at 9:00 a.m. in Estes Park. We waited until 8:40 a.m. before he showed up. I told him we were late for the closing & had to go. The gate & the house were left open for him, each piece that was to be moved was marked & instructions were posted for him.
When we returned from the closing we found that the crew had simply driven away - like we just closed on the property & then decided not to move!!?
When he finally came back, he didn't fulfill his contract & he damaged our furnishings.
07/02/2019

Hanan

2 out of 5 stars
admin sent to evaluate the job and gives hours and estimate is not efficient. He didn't make sure movers follow what he promised, hence, they didn't wrap my valuables as shown in your catalogu. Broke my stuff &reporting to their supervisor didn't help. I was also over charged at the unpacking time and images of how they didn't unpack everything is with me. 3 young men wasted 10 hours not 8 in unpacking a very tiny 1 bedroom apt for a handicapped &left me without finishing their job. Time was wasted in them driving my car to go back to get tuff they forgot at old apt. The movers packed me well and I tipped them high as their supervisor was there. But in the day of moving 2 my new residence&despite tipping same 3 movers high,they broke more items, wasted time despite me paying 4 their dinner
06/24/2019

Pat

2 out of 5 stars
They did not bring a large enough truck so my move was over 2 days. The second day was 8 days later. The office staff was not helpful in trying to get it done sooner. The move cost me 25% more than was estimated. I have made claims for damage and no repairs have been scheduled. I had to contact them about repairs, they had a wrong phone number but they did not even try to reach me by e-mail as they had it.
06/03/2019

Taylor

3 out of 5 stars
I’ve used Two Men and a Truck many times over the years and it’s gotten worse each time. I probably won’t use you again. This time, I was 8 months pregnant and the movers were vaping in their truck throughout my move. Once even in the garage of my new home. They were awkward to talk to and even complained about a few things. The office staff was fine but not overly friendly. My biggest complaint is that the movers broke a desk of mine and I have had VERY LITTLE contact about it. It has been 12 days! I got one call asking for the dimensions (shouldn’t the movers have provided that in the report?). I have since provided that information and still NOTHING. I’m very unsatisfied with the service. The movers also acted upset that when I said yes I did want to file a report on the damage.
05/25/2019

CHRISTY

1 out of 5 stars
The movers were late, then they put a hole in my wall. They didn't take everything so I had to load the rest in my car on my own. The only mover with a driver's license had health problems so pulled over and had an ambulance pick him up. So the 2nd guy had to wait OVER AN HOUR (they were one street over from my home, I could see from my window) for a licensed driver to come. They broke the leg off my couch and damaged my ent. Center. They dented my SS Garbage and bent the hands (curled) on my original clock. It's been a month and 1/2 and the office still has my clock!! I DO NOT recommend them! The office supervisor Karen reflects that she does not care about the client. They didnt even discount me for all the time I had to wait on them! I paid them in full that day.
05/25/2019

Tim

3 out of 5 stars
Chris & Todd were wonderful; no complaints at all. When Kane did our estimate, he assured us that we would have trained, "experienced" movers. We expressed concern about the care of our new home; floors, walls, etc. Kane explained the painstaking care the team would take to ensure floors, walls, etc., were all well protected. That did NOT happen. My wife had to ask movers to remove mud from being tracked in at the old house due to the truck being used in a muddy environment the day before. A thin runner [2] was ALL that was offered for the care of the new hardwoods at the new home. They were dirty and not nearly substantial enough to protect hardwoods. Now, we have marks on the new hardwoods - 2 that are about 20' long, another where they pivoted the sofa to go downstairs.
04/01/2019

Phil

2 out of 5 stars
$1,225 worth of damage to my property. Was reimbursed $300. Paid $135 an hour to watch 3 people take 30 minutes to load and 30 minutes to unload my refrigerator and then upon unwrapping it see the$1,225 worth of damage.
Enough said
03/24/2019

Todd

5 out of 5 stars
I thought the five people and two trucks were amazing. The move went smoothly and was done faster than anticipated. We have six kids, two dogs and us.

We moved a 4500 sqft home from Fort Collins to Loveland. The job was just under eight hours. Impressive considering the weight of all of our furniture.

I’m a real estate agent and will be recommending your company anytime someone needs help moving.