Reviews

Our furniture was not put back together properly, there are multiple nicks, dings, and scratches in not only my furniture but also my new house.

one of our chairs leg was broken we didnt notice till next day what is the process on getting it fixed?

The team was on time, steady workers, courteous, friendly. Everything seemed to go well. I considered that I was receiving my money's worth. Problems discovered the next days, 1) day bed was reassembled improperly (frame upside down and backwards) and "allen"style screw heads were stripped. 2) King sized Waterbed (under drawer) frame was reassembled improperly (left side was upside down and support panels in wrong place. 3) China cabinet must have been dropped at some point (roller casters were driven hard into base of cabinet allowing no floor clearance). Day bed and waterbed have been disassemble, repaired and reassembled. The china cabinet repair is another matter, I am still attempting its repair.

Crew very nice, but there were scratches on many of my furniture pieces. Heavy pieces and stairs and some some narrow passages to blame.

The crew on both days was excellent. Really great attitudes and willingness to do whatever was needed. I would definitely recommend to my friends. I had one broken mirror nightstand and was told I would get a call re: the repair. The move was on Sat. and I haven't heard from anyone yet. Otherwise, A+ service!

The delivery team did a great job. They did end up tearing our laminate in the laundry room but the office team was able to get a company out to repair it quickly. Thank you for the great service

Caused a large gouge in newly refinished floor. Will discuss with management today as I’m recycling wardrobe boxes.

The leader refused to follow me to my new home - consequently, he chose a poor route and hot stuck in traffic, couldn't find his way here, and didn't contact me until an hour past the expected arrival time!!! 2 pieces of wood furniture were damaged due to carelessness and there are grease marks on a wall and a small bench. They did not take the microwave as instructed; had they told me they were leaving,this couldve been avoided. Also, I had to ask at least 3 times to get a garment box and other boxes. The leader took about 20 minutes to prepare our bill - at 10:30 PM... Very nice young men, but not professional enough for my standards.

Excellent experience. The only small thing was black tire marks on my bedroom carpet from the dolly. Just two marks. I think I can clean them off.

The movers were slow and my husband had to help. The guys were supposed to put door gaurds up, they did not. My bedroom door is scratched and so is the door jam. They should've said they needed the door off. They were nice but very slow. Now i have to repair a bran new door. Not worth 480.00 at all.