Reviews

05/31/2018

Emmanuel

5 out of 5 stars
I've used Two Men and a Truck in the past and have always been happy with the service, but the team that I was lucky enough to have on this move took that to a new level. They were beyond efficient and courtesy. I wouldn't trust my move to any other company.
Response
<div class="bv-review-response-container">
<div>Emmanuel we thank you for trusting us to be a part of your move !</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/30/2018

Mel

2 out of 5 stars
The day of my move the dispatcher called and said that he couldn't get any movers due to call outside and wanted to reschedule. I wish now I would have but he eventually put a team together and 6 hours later I was moved.
Response
<div class="bv-review-response-container">
<div>Mel,<br/>I truly apologize for the scheduling mistakes that caused you this trouble. We are working on implementing new structures and training to better our service for the future and we appreciate the feedback. Thank you so much.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/29/2018

Mary

2 out of 5 stars
The movers were scheduled for 0830. They called at 0915 to say they just finished breakfast and would be there in 35 minutes. Work did not start until 10:00am. They were unable to fit all my belongings in the truck. About 1/3 of my belongings were left and I was rescheduled for 5/27 at 1:00 pm. At 12:55 on 5/28 I received a phone call that no movers would be coming. I was told that there were no available time slots before I had to be out of my home. It caused a great deal of stress. In addition much of my furniture was scratched and paint chipped. One dresser drawer was jammed inside it required a crowbar to open. My bed was improperly reassembled by the movers and broke to the floor at 2:00 am my first night in my new home. I will share my experience with everyone I know
05/29/2018

Lindsey

5 out of 5 stars
You guys were a little out of my price range, but the movers were great. I had trouble with communicating with office staff. Somehow my location addresses were mixed up. It could have been my fault but I am sure I verified where the moving truck needed to be first.
Response
<div class="bv-review-response-container">
<div>Lindsey<br/>Communication is key in our line of business and we truly apologize that communication was difficult for you. We appreciate your feedback and definitely will implement training to better our service for the future. Thank you for selecting Two Men and A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/29/2018

Stephen

4 out of 5 stars
There was a miscommunication about the scale of the job, and the movers were allotted four hours to do a job that ended up taking seven. They quickly figured out the best way to get me moved before noon the next day, when I had to be out, and had me moved into my new place with everything organized and clearly labeled, making finding things easy. Would definitely recommend that team again.
Response
<div class="bv-review-response-container">
<div>Stephen,<br/>I apologize that your move was underestimated but I am so happy to hear that our professional movers were able to maneuver the mishap and provide you with a great moving experience. Thank you for your understanding and patience !</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/25/2018

Ben

5 out of 5 stars
Thanks for the help, very much appreciated! Made my day quick and easy, definitely recommend you.
Response
<div class="bv-review-response-container">
<div>Ben, Thank you for selecting Two Men and A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/24/2018

David

5 out of 5 stars
I have used 2 men and a truck before-- this move required 2 trucks and 4 people with a distance of about 60 miles between the old location and the new. They did an excellent job. They were careful, fast, and efficient. The 4 guys were just excellent. Thanks. I've already recommended two men and a truck to a couple other people that are moving.
Response
<div class="bv-review-response-container">
<div>David, <br/>Thank you so much for allowing us to be a part of your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/23/2018

David

5 out of 5 stars
The men were most professional, caring and courteous. They did their walk through, paperwork, wrapped the furniture, loaded the truck, and was on their way.
Response
<div class="bv-review-response-container">
<div>David,<br/>Thank you for the wonderful feedback and allowing us to be a part of your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/21/2018

Brad

1 out of 5 stars
Had moving date of 5-5-18. Got called on 5-4-18 to confirm appointment for the next day. Was called by Alex at 8:30 AM and was told they were not coming. Canceled my appointment because of call outs. Whole apartment was packed (no place to sleep, had to get a hotel room) had cleaning people lined up later that day which had to be rescheduled at an additional cost to me. Not sure how you expect people to just to be able to handle not coming. Was never told my appointment was not set in stone and might not happen.
Response
<div class="bv-review-response-container">
<div>Mr. Moorehead ,<br/><br/>I truly apologize that this happened, we have no excuses for this mistake on our part. We truly do apologize and please contact us if we can do anything else. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/20/2018

Alex

2 out of 5 stars
Grossly underestimated the size of my move despite my insistence about quantity. Move not completed on time, some property damage, moving very late into night and arriving 2 hours after stated time. Attempted contact with office for second move day, no help, no price break for move not being completed. Had to hire second movers for remainder, they were great and much less expensive. Overall very bad experience. The movers themselves were nice and helpful, not their fault.