Reviews
Jenn
I had Mike, Ali, and another guy (forgot his name) and they were ah-mazing! They were professional, friendly, and respectful. My move was relatively easy and I assumed it would be a three hour process but they knocked it out in 2 hours. Even in doing it so quickly, they were careful with all of my pieces, made sure not to ding any walls (I was really paranoid about this after a previous moving company experience), and accommodating when we ended up having to disassemble/reassemble one piece that didn't fit into the new place. The guys were polite and helpful and I couldn't ask for a better team of movers!
Morgan
Movers and office staff were very friendly. Unfortunately a lot of scuff marks amd dings to doors and hallways in new home as well as scratches and dings to furniture. Was told couch would not fit through the corridor up the front entry way so it was left in garage. My father and boyfriend were able to move it into the space without issue, was the will not recommend factor for me.
Carolyn
All was good...they couldn’t figure out how to take the china hutch and separate it into two pieces (top and bottom), so they moved it whole (very risky with the glass doors), but they got it out of the house and into the garage. Will have you guys come back and hope they can get it back in without damaging the furniture and/or scratching the newly refinished floors.
Nancy
Although I was told I could leave my items in my dresser drawers, I was not aware they would transport those dressers upside down so the contents were tossed around inside, and very difficult to open once they were in place.
I had 4 pieces of furniture damaged and my oak floor gouged overall I am unhappy. I called a few times saying that I didn't think a 26 foot truck would be large enough and was convinced that for a 3 bed 2 bath house it would be sufficient. Of course it was not large enough and now I have a lot of stuff still at the old house. And some things that did not appear at the new house when I asked where that item was, I was told that they didn't think I wanted to bring it. WHAT? Who moves and abandons 1/3 of their stuff - including their main TV?
I had 4 pieces of furniture damaged and my oak floor gouged overall I am unhappy. I called a few times saying that I didn't think a 26 foot truck would be large enough and was convinced that for a 3 bed 2 bath house it would be sufficient. Of course it was not large enough and now I have a lot of stuff still at the old house. And some things that did not appear at the new house when I asked where that item was, I was told that they didn't think I wanted to bring it. WHAT? Who moves and abandons 1/3 of their stuff - including their main TV?
Tom
Prompt, efficient, careful and fairly priced. It's great to see solid service at reasonable cost. I'm very happy and will tell my friends.
Sylvia
I used TWO Men because of two college men from the past and their white glove service.The two men that moved me were professional and
courteous and patient.GOT THE JOB DONE IN DUE TIME. I will call you again when my apartment is completed,to move me back in sometime in
August or September.?
Sincerely,
S.Brodie.
courteous and patient.GOT THE JOB DONE IN DUE TIME. I will call you again when my apartment is completed,to move me back in sometime in
August or September.?
Sincerely,
S.Brodie.
Jessie
I believe they took longer than they should and that could be because they had a new guy they where training. They should have had 2 reg experienced guys then the trainee. That's why I paid more. 2nd of all they forgot to deliver one Tote and I find that was not anaccident. It was returned after I called in and complaint.
Response
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<div>Hi Jessie,<br/><br/>Thank you for choosing Two Men and a Truck for your moving services. We invest many hours at our warehouse in training our team members prior to sending them out to moves. We try our best to provide our customer's an outstanding experience when moving with us, unfortunately mistakes can happen. Our team failed to ensure all items were removed from the truck before departing from your location. For this, we apologize. We have since had the tote delivered to your home. Thank you for your understanding in the matter and allowing for us to make it right.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jessie,<br/><br/>Thank you for choosing Two Men and a Truck for your moving services. We invest many hours at our warehouse in training our team members prior to sending them out to moves. We try our best to provide our customer's an outstanding experience when moving with us, unfortunately mistakes can happen. Our team failed to ensure all items were removed from the truck before departing from your location. For this, we apologize. We have since had the tote delivered to your home. Thank you for your understanding in the matter and allowing for us to make it right.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jordan
The guys were awesome. Final price was more than anticipated, but worth the labor.
Christopher
They arrive on time and they are ready to work. They also get things done quickly and correctly.
Anthony
Miguel and Peter were amazing and professional. These two made the experience of moving way lesss stressful.
