Reviews

10/31/2018

Bryan

5 out of 5 stars
On time arrival for pickup and drop off. Nothing broken / damaged on delivery. Nice professional team. Creatively solved packing / stacking issues as they came up and completed the move as agreed.
Response
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<div>We are so happy your moving experience went well! Best wishes!</div>
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10/31/2018

Daniel

5 out of 5 stars
We are so pleased with 2 men and a truck. There was no way my husband and I could have made our move without them. They were very caring for our possessions and us. We will recommend them to all our family and friends. Thank you so much!!!
Response
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<div>We are so happy that you enjoyed your moving experience! Best wishes in your new home!</div>
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10/23/2018

Bruce

5 out of 5 stars
Office staff was very clear and the guys unloading our things were very good. Positive, worked hard and made it happen.
Response
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<div>Hi Bruce,<br/>Thank you for leaving us a review and for choosing us for your moving needs! Best wishes in your new home!<br/>Thank you,<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2018

Mark

5 out of 5 stars
I came in with high expectations and they were vastly exceeded. I feel sorry for the next team from your company that will move me because now my expectations are ridiculous.
Response
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<div>Hi Mark,<br/>It is always our goal to exceed our customers&#39; expectations and we are so happy that we were able to do that with you! Thank you for choosing us for your move!<br/>Best wishes,<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2018

Mary

5 out of 5 stars
Brandon & Dwayne were amazing they made sure everything was done to my satisfaction. My furniture and furnishings was treated like precious cargo. Well done guys!
In fact, I was so pleased with them that I booked my daughter’s move with your company.
Response
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<div>Well, thank you so much for booking TWO moves with us, Mary! We appreciate you choosing us for your moving needs and for leaving such kind words. We are very lucky to have Brandon and Dwayne on our team!<br/>Thanks,<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/09/2018

Sean

1 out of 5 stars
Worst experience with a moving company EVER. First I made a reservation with a woman named Kasey on I believe September 24 for an October 1 move (which, btw, was but 1.4 miles ~ I was moving from one place to another 5 blocks away). I informed Kasey I need the movers at 8am ~ as I had to get into work that day (a Monday) to get several things accomplished (I'm a paralegal at a law firm). When Monday, October 1 came about, 8:00am to be exact ~ I received no phone call and the movers did not show. I called again at 8:37 a.m. to ask what was going on ~ and actually spoke with Kasey (the woman who actually made my reservation) ~ whereby Kasey then proceeded to give me lousy customer service by telling me she'd contact the movers to find out where they are...but didn't call me back.
Response
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<div>Hi Sean,<br/>We are very sorry that this occurred on your recent move. We know that had to be frustrating. We can assure you that the behavior you described is not the norm here at TWO MEN AND A TRUCK. If you wish to discuss further, please give us a call at 626-765-3847. <br/>Thank you,<br/>TWO MEN AND A TRUCK</div>
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10/09/2018

Kris

1 out of 5 stars
This was quite possibly the worst of our 7 moves in 8 years. The movers that showed up were very polite, clean and courteous but they didn't bother to properly wrap any of our furniture or pack the truck in a way there would be no damage resulting in almost every piece of furniture we own getting either damaged or destroyed. We didn't notice this until the truck was unpacked at our new location. Once we noticed the issues the moving team slowed to a crawl. We had one item come into the house in a 15 minute period. We had to get the supervisor out who helped speed things along. We have yet to hear back on compensation for our damaged items. Would never recommend.
10/08/2018

Nadya

3 out of 5 stars
My first experience a year ago was great. Although the movers were very nice and professional this time and the overall experience was good, they were a little heavyhanded with my furniture; chipped and broke a few small things. Nothing major but still significant. Also scrapes and indentions in the walls or doors. Not sure if I can with a clear conscience recommend Two Men and a Truck or will use in the future.
10/07/2018

Mark

5 out of 5 stars
Excellent team worked hard, were very responsive and did an excellent job!
Response
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<div>Hi Mark,<br/>Thank you for choosing TWO MEN AND A TRUCK and for leaving us a review! Best wishes in your new home!<br/>Thank you,<br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/05/2018

Kathy

3 out of 5 stars
They broke a glass table and did not tell me even when we saw glass on the ground. They also chipped a large beveled mirror and still have heard nothing back. It took longer than I thought and I had no boxes