Reviews
Scott
Hello,
The mover crew did a fine job. Unfortunately, the truck arrived three hours AFTER my preset appointment window. That made for a very long day for me.
All turned out well, just late.
SB
The mover crew did a fine job. Unfortunately, the truck arrived three hours AFTER my preset appointment window. That made for a very long day for me.
All turned out well, just late.
SB
Response
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<div>Thank you for your feedback, Scott. We were under the impression you needed a later start time the day of your move so we apologize. The last day of the year is always hectic in the moving industry so thank you for being understanding. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we hope your mother is comfortable in her new home! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback, Scott. We were under the impression you needed a later start time the day of your move so we apologize. The last day of the year is always hectic in the moving industry so thank you for being understanding. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we hope your mother is comfortable in her new home! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
The 2 man crew did an excellent job! I would recommend your company based on my experience with this move! I'm moving again in a year and will use your company!!
Response
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<div>Thank you for your positive feedback, Jeff! We're pleased you were satisfied with your crew and our services. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs and we look forward to working with you again in a year! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your positive feedback, Jeff! We're pleased you were satisfied with your crew and our services. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs and we look forward to working with you again in a year! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Just one slight hiccup and miscommunication about the start time between the office and the driver, but the manager and office staff resolved it and were reasonable and kind. The driver was noticeably irked and gave me a bit of a hard time, but the rest of the team made up for it.
Response
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<div>Thank you for your feedback, Jennifer. Once again, we're terribly sorry about the miscommunication on the start time but we're glad we got everything resolved and we were able to accommodate you safely and successfully. Thank you for choosing Two Men And A Truck-Scottsdale for all of your moving needs.<br/> -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback, Jennifer. Once again, we're terribly sorry about the miscommunication on the start time but we're glad we got everything resolved and we were able to accommodate you safely and successfully. Thank you for choosing Two Men And A Truck-Scottsdale for all of your moving needs.<br/> -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sabrina
The movers were not careful enough to make sure components were keep together.
Response
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<div>Thank you for your feedback, Sabrina. I'm terribly sorry if any damage occurred during your relocation. I currently do not have a damage report for you so would you mind contacting our office at: (480) 991-1805 so we can get this situation handled? Thank you again for your feedback! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback, Sabrina. I'm terribly sorry if any damage occurred during your relocation. I currently do not have a damage report for you so would you mind contacting our office at: (480) 991-1805 so we can get this situation handled? Thank you again for your feedback! -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pam
We have Used Two Men and a Truck several times. We were always pleased,, however, this particular crew was the best! Please look up who they were because I can't remember their names. A GREAT, hardworking group of young men!! Very polite and very professional! Thank you!
Response
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<div>Pam, thank you so much for your positive feedback and being such a loyal customer to Two Men And A Truck! We're pleased you had such an amazing experience with the Scottsdale franchise and they preformed a safe and successful relocation for you. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pam, thank you so much for your positive feedback and being such a loyal customer to Two Men And A Truck! We're pleased you had such an amazing experience with the Scottsdale franchise and they preformed a safe and successful relocation for you. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracey
I have moved several times in the past 5 years (3 states and 4 moves). Jacob and Tomi were excellent!! The best I have ever had! They wrapped everything perfectly and moved it with care! Please tell then thank you!!
Response
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<div>Tracy, thank you for your positive feedback and kind words towards Jacob and Tommy! We're pleased you had a safe, successful and stress-free relocation! Thank you for choosing Two Men And A Truck-Scottsdale and we look forward to working with you again in the future!-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tracy, thank you for your positive feedback and kind words towards Jacob and Tommy! We're pleased you had a safe, successful and stress-free relocation! Thank you for choosing Two Men And A Truck-Scottsdale and we look forward to working with you again in the future!-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeanne
Zac and Ryan made this move perfect. Two very professional movers. I'm a perfectionist and they are A+ workers. I am very pleased. Tell those guys 'hi' and marked their records, 110%, cheerful, polite, and good guys. I'll request them again. This was a perfect move! Thanks good job.
Response
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<div>Jeanne, thank you for your positive feedback and kind words towards Ryan and Zach! We strive on ensuring the best customer service along with maintaining a 96% referral rating. We're pleased you were satisfied with our services and Ryan and Zach safely and successfully relocated you! Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future!<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeanne, thank you for your positive feedback and kind words towards Ryan and Zach! We strive on ensuring the best customer service along with maintaining a 96% referral rating. We're pleased you were satisfied with our services and Ryan and Zach safely and successfully relocated you! Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future!<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Josie
Of course they left hazardous waste. I understands but they left more than half the stuff in the tack room. Now what do I do with this.?
Response
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<div>Josie, thank you for your feedback. Unfortunately, we're unable to haul away hazardous waste due to sanitary issues and we have the upmost respect for our customers' belongings so we do not haul away excess trash or hazardous materials that could effect our trucks conditions. Thank you for being understanding and please try to reach out to Skunky's Junk Removal to help you out with your situation. Once again, thank you for being understanding. -Two Men And A Trunk Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Josie, thank you for your feedback. Unfortunately, we're unable to haul away hazardous waste due to sanitary issues and we have the upmost respect for our customers' belongings so we do not haul away excess trash or hazardous materials that could effect our trucks conditions. Thank you for being understanding and please try to reach out to Skunky's Junk Removal to help you out with your situation. Once again, thank you for being understanding. -Two Men And A Trunk Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pam
Taz andamp; Tyler did an excellent job. They were courteous, friendly and didn't waste time. I will use Two Men and a Truck again and recommend the company to friends. ~Pam
Response
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<div>Thank you for your positive feedback and kind words towards Taz and Tyler, Pam! We're pleased you were satisfied with your experience and relocation. We greatly appreciate your business and look forward to helping your friends with a stress-free relocation as well. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your positive feedback and kind words towards Taz and Tyler, Pam! We're pleased you were satisfied with your experience and relocation. We greatly appreciate your business and look forward to helping your friends with a stress-free relocation as well. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laura
The team was great. I thought the travel rate was high.
Response
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<div>Laura, thank you for your feedback! We're pleased you were satisfied with your crew and they preformed a safe and successful relocation. We do offer discounted days Monday-Thursday if you're trying to cut costs a bit. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs.-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laura, thank you for your feedback! We're pleased you were satisfied with your crew and they preformed a safe and successful relocation. We do offer discounted days Monday-Thursday if you're trying to cut costs a bit. Thank you for choosing Two Men And A Truck-Scottsdale for all your moving needs.-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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