Reviews

I had a terrible experience with the phoenix two men and a truck location. My furniture was severely damaged for having moved only two miles, the office staff had incorrectly filled out my moving information and made it difficult to get a hold of the movers, and the entire move took much longer than I thought was reasonable. I will not be using this branch in the future

Took several days and calls to reserve. Sent emails that were not responded to. Deposit has not been refunded, but money for move has been debited from account. Movers destroyed furniture, I have not received a call. This particular move was horrible using your company.

The cost was much higher ($850) for one room of furniture and boxes. I brought everything down to one room by front so it only took 36 minutes to load. I just had one table and bedroom set that was furniture, which I had taken apart. My table got a big scratch and a chip. I also paid$100 for insurance but haven't heard back regarding my table.

The move was successfully and I'm satisfied with the service. BUT there was damage to the headboard of my bed. I hope it gets taken care of. Thank you

Overall, they did a great job with my move. One lamp broke during the move but everything else went well.

I really am overall with Two men and a truck. The office team and movers were great and friendly. The only problem was that the movers mistakenly lost the end caps for the bed slats thus we can't sleep on our bed until they arrive from an international destination, which is the only place you can find them. It's an inconvenience, but I know it was an honest mistake on their part.

Arrived on time
Young friendly crew
Not well trained on handling large items
damages three items
Would not recommend your company to anyone
Still finding other damage to door frames etc.
one worker moved items alone that two people should had done and cause damages.

Over all the service was good except they broke one of my dinning room table leg. The company was able to fixed it in 1 1/2 week.

My refrigerator was damaged. I have that in writing. I was told that you would contact me with 3 days or so to deal with the problem. No one has contacted me after 10 days. I expected better service and communication from a local company that touts their professional training and commitment to serving customers.
I liked the young men who did the moving and tipped them $50.00 apiece. I understand that mistakes and damage unintentionally occurs but am sorry that no follow-up has been undertaken by your company. I want to give TMAAT good reviews but cannot do so unless you correct the problem.

The website was challenging to use to get an accurate quote. I was unable to really spit in how much furniture I had. I unfortunately had an inexperienced office worker who helped me through the process. She we very friendly, but didn’t explain the costs well. When I reached out to clarify the quote, I was told the estimate included loading and unloading. That office member who answered my question never pulled up my quote to before answering my question. Sooo my quote was half of what I actually paid. BIG shock! The movers were absolutely amazing though. I had a small nick on a table and the repair was fast and the work was impeccable.