Reviews

06/12/2018

Karl and Cathy

out of 5 stars
We are disappointed. We have moved a lot in our life and this was the first time our moving company let us down. The staff and movers were nice people but they were clearly inexperienced. Too many corners were cut during packing and had we not helped with the move we would not have made it. Estimates were way off and the movers didn’t even get all of our stuff leaving us to move the remainder to storage. Many boxes were not labeled and items from different rooms were combined leaving a difficult unpacking task ahead of us. Our mattresses were put on the trucks without being wrapped leaving dirt all over the fabric. It’s really a shame that the quality of service was so bad. Learned my lesson to stick to the major moving companies who have the proper training and experience.
Response
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<div>Crowsons&#39; we apologize for this inconvenience within your move. We have made some communication changes within the office and updated training to ensure our teams are being overly cautious. Please reach out to our office if there is anything further we can address. Thank you for the feedback.</div>
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06/11/2018

Bill

out of 5 stars
5 stars for the entire experience. Rob super helpful and Hagan and Kovi were amazing!
Thank you!
Carol Ham
Response
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<div>Thank you Carol! We value your feedback.</div>
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06/11/2018

Carol

out of 5 stars
Brandon and Chris worked together very well. Efficient, organized, focused, polite, worked very hard all day. Only took lunch break and notified me that they were off the clock. I will use them again in a few weeks. They are great, do your best to keep them.
Response
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<div>Thank you for the support in guiding our service leaders!!</div>
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06/11/2018

Ursula

out of 5 stars
The team that came to our house to help us move a washer and dryer was extremely curtious, efficient, and helpful.
Response
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<div>We appreciate your feedback in efforts to exceeding our customers&rsquo; expectations!</div>
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06/09/2018

George

out of 5 stars
Both young men were professional and courteous - worked hard and got the job done.
Response
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<div>Thank you for the FIVE STAR REVIEW, George!</div>
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06/08/2018

Jacob

out of 5 stars
Randall, Will and Chandler did an outstanding job. They cared for our stuff as if we were moving 1,200 miles and we were only moving down the street.
Response
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<div>We appreciate your feedback in efforts to exceeding our customers&rsquo; expectations!</div>
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06/07/2018

Jody

out of 5 stars
Always goes the extra mile! Eases the pain of moving:)
Response
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<div>Thank you, we are pleased our team could help make your moving experience positive and stress free.</div>
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06/07/2018

Susan

out of 5 stars
The office staff, particularly Quan, and our movers Nick and Tree were excellent. One thing we missed was that the credit card used from the deposit would not just be used again for the final payment. However due to security we understand and we were able to make the final payment with another method as our adult child was the one meeting the truck at the unload location and was able to make the payment on our behalf.
Response
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<div>Thank you for trusting us with your move. Payment options have gotten easier to manage since the digital world, however we want to keep your information secure. Thank you for understanding, we apologize for the inconvenience.</div>
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06/05/2018

Jessica

out of 5 stars
I was a little skeptical about using two men and a truck after reading some of the reviews online, but I’m very glad I decided to try them out. The staff was very helpful and friendly and answered all my questions. The movers did an excellent job and were very efficient and professional. They showed up right on time. I would definitely recommend this company.
Response
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<div>When the next moves come around, don&#39;t hesitate to call TWO MEN AND A TRUCK, because we will be glad to help! Thank you for trusting our company with your move.</div>
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06/05/2018

Caulie

out of 5 stars
The movers didn't know how to put the beds back together. One bed they couldn't get back together and the other one it was put back together backwards. They need a little more experience with someone that is more knowledgeable on putting beds together.
Response
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<div>First let us apologize if you moving experience was not satisfactory. Our commitment to quality moving services is well known, and if we did not perform to your standards, we would like to discuss the issues, and hopefully find some resolutions to your concerns. Please contact the office at your earliest convenience #334.277.1700</div>
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