With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Jordan
The guys were quick and professional. They really took their time and showed a lot of care for our possessions. Ozzie, Melvin and Julian did an amazing job and we wish them the best!
Response
Hi Jordan, thank you for the kind words! We're glad Ozzie, Melvin, and Julian provided such careful and professional service. We'll be sure to pass along your well wishes to them!
Philip
Nice new truck, excellent efficient moving personnel.
Maggi
The moving team was very fast and professional! Our house was not as ready as we hoped it would be and they were so polite and professional about it. We couldn't have gotten through it without them. Thank you!
Paul
Joannie in the office and the movers, Toby & Marvin, were great!!!
Response
We are happy to hear we exceeded your expectations. We look forward to serving you again on your next move!
John
Smooth as butter! Very helpful movers and no problems at all! 10/10 would recommend
Sarah
Stained carpet stairs
Broke door off of frame and put a hole in it
Stole ladder from garage
Lost locking wheel from safe
Scratched table
Scratched dresser
Didn’t rehang basement door
Left tools behind
No final walk through
Didn’t move boxes to rooms
Broke wheel off tool chest
Charged 1000 over estimate
Only 3 guys came and came late stood around a lot talking and discussing
Very disappointe!
Broke door off of frame and put a hole in it
Stole ladder from garage
Lost locking wheel from safe
Scratched table
Scratched dresser
Didn’t rehang basement door
Left tools behind
No final walk through
Didn’t move boxes to rooms
Broke wheel off tool chest
Charged 1000 over estimate
Only 3 guys came and came late stood around a lot talking and discussing
Very disappointe!
Response
Sarah, thank you for taking the time to share your experience. We're very sorry to hear about the issues you encountered during your move, and we take your concerns very seriously. This is certainly not the standard of service we aim to provide. These details are concerning, and we would like to address each one directly with you. Please contact us at (217) 310-4482 so we can properly address these concerns. We appreciate your feedback and deeply regret that your experience was not a positive one.
Sally
Issac and his teammates did a great job! Very polite and hard working. Pleased with the service. It even rained in moving day and they were very careful with our worldly belongings! Great job!
Carlos
The movers were inexperienced and did not know how to use their own harness. I told the office we would need more than 2 people to move the refrigerator... Me and my brother had to show them how to use the straps, used our own dolly and helped them move the fridge.. They finally sent two more people to help and spent half the time talking (about how to move it) vs actually working..
Andrew
Everyone one was really helpful and professional. The movers were fast and efficient, they did an excellent job!
John
Incredible service and care in moving large fragile glass china cabinet. The estimated time and cost was on point and greatly appreciated. Great service and very professional employees. Thank you TWO MEN AND A TRUCK!!!
