With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Sarah
Stained carpet stairs
Broke door off of frame and put a hole in it
Stole ladder from garage
Lost locking wheel from safe
Scratched table
Scratched dresser
Didn’t rehang basement door
Left tools behind
No final walk through
Didn’t move boxes to rooms
Broke wheel off tool chest
Charged 1000 over estimate
Only 3 guys came and came late stood around a lot talking and discussing
Very disappointe!
Broke door off of frame and put a hole in it
Stole ladder from garage
Lost locking wheel from safe
Scratched table
Scratched dresser
Didn’t rehang basement door
Left tools behind
No final walk through
Didn’t move boxes to rooms
Broke wheel off tool chest
Charged 1000 over estimate
Only 3 guys came and came late stood around a lot talking and discussing
Very disappointe!
Response
Sarah, thank you for taking the time to share your experience. We're very sorry to hear about the issues you encountered during your move, and we take your concerns very seriously. This is certainly not the standard of service we aim to provide. These details are concerning, and we would like to address each one directly with you. Please contact us at (217) 310-4482 so we can properly address these concerns. We appreciate your feedback and deeply regret that your experience was not a positive one.
Sally
Issac and his teammates did a great job! Very polite and hard working. Pleased with the service. It even rained in moving day and they were very careful with our worldly belongings! Great job!
Carlos
The movers were inexperienced and did not know how to use their own harness. I told the office we would need more than 2 people to move the refrigerator... Me and my brother had to show them how to use the straps, used our own dolly and helped them move the fridge.. They finally sent two more people to help and spent half the time talking (about how to move it) vs actually working..
Andrew
Everyone one was really helpful and professional. The movers were fast and efficient, they did an excellent job!
John
Incredible service and care in moving large fragile glass china cabinet. The estimated time and cost was on point and greatly appreciated. Great service and very professional employees. Thank you TWO MEN AND A TRUCK!!!
Brooke
My team did great. They took their time being very careful with my belongings. They made sure everything was safe and professional. Super courteous and polite.
Response
Brooke, thank you so much for leaving your thoughts. We will let the team know about your kind words. Please let us know if there is anything we can do for you in the future. Thanks again for choosing Two Men and a Truck
Diana
Terrific
Staff
And movers
Thank you
Staff
And movers
Thank you
Response
We appreciate your business and the kind words, Diana! Have a fantastic summer!
Chris
Everything from start to finish was perfect. Thank you for everything.
Response
Chris, thanks for the great review. As the Movers Who Care, it means a lot. Thank you for choosing Two Men and a Truck as your moving company!
Debbie
Everyone I worked with, from Michelle in the office and Trevor and Jacob, the movers, were all very helpful and professional. I only have good things about your service and will be happy to recommend.
Lorraine
The four guys rocked! They moved quickly and carefully, beyond my expectations. Didn’t waste a minute, were courteous and professional. I’d highly recommend them to anyone and hope to be able to use them again in the near future.
