With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Denise
The movers intimated me,I was called me a name, spoke poorly to and treated badly. I was threatened they would take my things if I didn't sign an INCORRECT document. That is coercion and unlawful. The driver attempted to get me to pay again at the end, said I should tip them because they deserved it AND kept going on about the mix up was my fault. Some of my items were also damanged.
Response
Thank you for your feedback. It sounds like moving day may have been especially overwhelming, and while we always aim to make the process smooth and stress-free, we’re truly sorry if you felt uncomfortable at any point — that is never our intent. Our movers work hard to treat every customer with professionalism and care, and as reflected in our many positive reviews, the experience you described is not typical. We'd like to clarify a few things: For out-of-state moves, it's our policy to collect payment before unloading as interstate moves carry high- costs and liability and our movers are instructed not to unload until payment is presented. It's also customary for our team to ask if customers would like to include a tip when they're processing credit cards as many service industries do these days — though this is entirely optional and never expected. We did not receive a damage report for your move, but if you believe anything was damaged, please reach out to us at 479-271-8228 so we can assist with the claims process.
Thank you again for sharing your experience.
Thank you again for sharing your experience.
Elizabeth
Jamel and Anthony did a great job. Explained the process, wrapped and protected items and our floor. They were very well mannered and organized.
Response
Elizabeth, I so appreciate your kind words about our crew of Jamel and Anthony! I'm happy you had an outstanding experience with our franchise! Joanne
Traci
We've used Two Men and a Truck in the past, but this move was an even better experience. The move team arrived right on time and worked so hard--fast and efficient--while also maintaining a friendly attitude. It would have been so easy for them to disengage from us and simply do the task at hand, but they remained kind and engaging. Great experience! Thank you so much.
Dominique
This was my first time moving and Two Men and a Truck, from start to finish, made it so easy for me. My entire move was super smooth! I highly recommend this company to anyone. I will definitely use them in the future if I have to move again.
Response
Dominique, thank you for the kind words! We're thrilled to hear our team made your move smooth and stress-free. We'll be sure to pass your shoutout along.
Dave
They were helpful and courteous
Response
Hello Dave, We are very happy to hear this and wish you the very best in your new home!
Margaret
The guys were absolutely the best. On time! Great care and service with moving items. Thank you!
Great office team too.
Great office team too.
Response
Thank you for your review! We’re happy to hear your team was on time, careful, and delivered great service throughout your move.
Heather
The team was polite, efficient and careful. They did a wonderful job! I highly recommend.
Response
Hello Heather, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Michael
Very professional, on time! Great packing! Didn't break anything! I would highly recommend!
Travis and Cagie were excellent and a had genuine concern during the move so nothing would be damaged!
Thanks so much for your help! Michael
Travis and Cagie were excellent and a had genuine concern during the move so nothing would be damaged!
Thanks so much for your help! Michael
Stacey
Brandon and Chaseron did a phenomenal job moving my stuff from a single family one floor home to an upstairs townhome. My furniture is solid wood and in no way light. I would recommend them both to anyone.
Response
Stacey, we’re thrilled to hear Brandon and Chaseron delivered such a phenomenal experience! Moving heavy, solid wood furniture upstairs is no easy task, and we’re glad they handled it with skill and care. Thank you for the recommendation—it means a lot to our team!
Leana
Really made my moving experience! Would recommend again!
