With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Brandon
Overall the team was great, until the end. I didn’t catch it until I started moving boxes around, they put a vast majority of boxes in the living room that were clearly labeled “Garage” or “Shop” or “Storage”. we discussed with the crew ahead of time that boxes labeled as such would go in the garage. Working alone, I’ve spent nearly an entire day getting them to the right spot. FRUSTRATING
Response
Brandon, we’re so sorry to hear about the frustration this caused after your move. That is not the experience we want for our customers, especially after discussing placement ahead of time. We appreciate you taking the time to share this with us. A manager left a voicemail for you this morning and would like to talk through the situation and make sure your concerns are addressed. Please give us a call back at your earliest convenience.
Brittany
Overall it was great. I did have a dresser break but they owned up to that, my bedframe broke but they did not tell me, just put my mattress on it.
Response
Thank you for your feedback — we're glad to hear that overall things went well! I truly appreciate you acknowledging that the team took responsibility for the broken dresser. However, I’m sorry to hear about the bedframe and that it wasn’t communicated to you. That’s not the level of transparency we aim for, and I’d like to follow up on that with our team. Can you call us at (828) 681 - 5252?
Ashley
Unfortunately I was really looking forward to my packing team and booking here. I even made list for my packers in each room.
I purchased 3 packers, materials, and 3 hours but the packers ran out of materials within the first hour and waited for someone to bring more materials who never came. Still billing each packer’s wage and still billing the time. They did nothing further 60% was left undone
I purchased 3 packers, materials, and 3 hours but the packers ran out of materials within the first hour and waited for someone to bring more materials who never came. Still billing each packer’s wage and still billing the time. They did nothing further 60% was left undone
Response
Hello Ashley, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 410-449-4159.
Sylvia
Excellent customer service from the office people to the movers. Friendly and very polite. They were very considerate of my needs and expectations.
Yvonne
Our overall experience with Two Men and Truck was great. The office staff was very knowledgeable and helpful. The moving staff worked very hard and did an excellent job. They were friendly and professional. I would definitely recommend them and use them again for our business and personal needs.
Michelle
Moving crew was great. Listened to what I needed done and did so quickly. Excellent team. Very friendly. Handled my items with care.
Response
Thank you for your feedback, Michelle ! We are happy to hear you had a great experience with your team! If you have any items that you need disposed of or hauled away call us for a free junk haul quote!
Jennifer
We've used Two Men and a Truck - Tuscaloosa, Alabama twice within one month and both times they were awesome! Friendly office staff and movers. And the movers took such good care with our belongings and they were just so fun to work with!
Jennifer A.
Jennifer A.
Response
Thank you, Jennifer!
Scott
Stephanie was extremely knowledgeable, helpful, professional, and courteous when she set up the move.
The movers, Emmanuel and Brian, were well on-time notifying me with an advance call. They were very energetic, professional, and courteous. They focused on handling the items being moved with care. They worked very quickly and completed the move much faster than I had expected. Job well done!
The movers, Emmanuel and Brian, were well on-time notifying me with an advance call. They were very energetic, professional, and courteous. They focused on handling the items being moved with care. They worked very quickly and completed the move much faster than I had expected. Job well done!
Response
Hi Scott, thank you for the great feedback! We're glad Stephanie, Emmanuel, and Brian provided such professional and efficient service. We'll be sure to pass along your kind words!
Ashley
Khamani and Kevin were excellent! We needed a treadmill assembled and moved into another room, and they did the job quickly and efficiently. The scheduling was easy, the price was transparent, and the team was punctual! I would high recommend Two Men and a Truck.
Response
Thank you so much, Ashley! We’re glad Khamani and Kevin could help make everything smooth and efficient. We appreciate your recommendation and are so happy you had a great experience from start to finish!
Barbara
My moving team was fantastic! They worked hard and were careful with the furniture and boxes.
Response
Hi Barbara, thank you! We're glad to hear your team worked hard and took great care with your belongings.
