With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Lance
You have a terrific company. the best moving company I have ever used!!
Marcia
All five guys were hard working, and respectful. Very fast and efficient process packing up the truck. I would absolutely use your company again.
Kevin
Bryce and Nick (?) … both movers were very friendly and helpful. Appreciate them taking care of the furniture. Both very accommodating in furniture placement.
SAM
Loved the mover guys. They packed on Sunday then came back with a third guy to move Monday. Great attitude, took good care of the stuff they moved. I tipped them well because I was delighted. Then I went back to the apartment (move out place) and saw that they’d left at least 4 trips of stuff: skateboards, bedding, closet stuff, kitchen appliances. Didn’t mention this to me at all.
Response
Sam,
Thank you for taking the time to share your experience. We’re glad to hear that you were pleased with the crew’s attitude and care during your move. At the same time, we’re very sorry to learn that some items were left behind without being communicated to you. That’s not the level of thoroughness and communication we expect from our teams. We truly appreciate your honest feedback and the opportunity it gives us to improve and we’re glad to know you still felt the crew worked hard to take good care of your belongings.
Thank you for taking the time to share your experience. We’re glad to hear that you were pleased with the crew’s attitude and care during your move. At the same time, we’re very sorry to learn that some items were left behind without being communicated to you. That’s not the level of thoroughness and communication we expect from our teams. We truly appreciate your honest feedback and the opportunity it gives us to improve and we’re glad to know you still felt the crew worked hard to take good care of your belongings.
Elizabeth
Ulysses and Andrew were AWESOME!!!
Steven
We had three strong, caring lads that really did a great job- nothing broken, very carefully and diligently got us moved. Excellent experience- would highly recommend!
Response
Your feedback means a lot to us. We’re delighted the team provided careful, efficient service and made your move an excellent experience.
Stephanie
I have already been in contact with the office manager who has been great. My moving crew was unprepared and did not follow standard protocols. My piano suffered damage which is hopefully going to be repaired/taken care of by someone the company provides. The stairwell was damaged and my furniture was not appropriately wrapped and padded. Despite clear communication on my end, the team let me down
Response
Hello Stephanie, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 716-202-8435.
Kitty
The entire company team is amazing on all service levels! Elvonte setting up my 1st move, Kyle texting with support during the move, Vincent, Matthew and Nate aka the movers, Michelle as follow up and Mykala setting up my 2nd move - all thorough and PATIENT
David
Courteous and professional all around!
Dave
Dave
Response
Thank you, Dave! We’re happy to hear you had a courteous and professional experience with our team.
Kirk
Our moving team was great! We appreciated their hard work in hot weather conditions! They were also very respectful and friendly!
Response
Hi Kirk, thank you for your kind words! We’re glad the team’s hard work and professionalism stood out, even in the heat.
