With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Katrina
The guys were great when faced with a challenge for not being able to get the truck pulled up to the house. They went the extra mile to walk everything down the long driveway to the road. We are very appreciative of their hard work!
Kenneth
The Guys Were Amazing And Professional, Did A Great Job, Far As The Billing Goes I Didn't Like How The Move Time Starts When They Leave The Facility And Ends When They Return, Got Charged Almost An Extra Hour Because Of That, And I Think I Possibly Could Of Had The Fuel Cost Waived Because We Just Switched To The Other Side Of The Apartment Building, Didn't Use The Truck At All
Response
Hi Kenneth, thank you for sharing your feedback with us. We’re so glad to hear that your movers were amazing and professional and that they did a great job for you! We also truly appreciate your comments regarding billing and the fuel/travel charges. Our move times do include travel to and from the customer’s location and we apply a standard fuel charge on every move. That said, we understand how this can feel frustrating in situations like yours and your input helps us as we continue to review and improve our processes. We’re grateful you chose us to help with your move and hope to serve you again in the future.
Carol
The professionalism,
customer service friendly and caring attitudes started from the beginning with my first phone communication with NARDIA and ending with the hard working dedicated MOVING TEAM assigned to our move.
Truly a FIVE STAR experience. And you can't find that very often in today's times. You all really lessened my stress level during a very stressful period of time for me. THANK YO
customer service friendly and caring attitudes started from the beginning with my first phone communication with NARDIA and ending with the hard working dedicated MOVING TEAM assigned to our move.
Truly a FIVE STAR experience. And you can't find that very often in today's times. You all really lessened my stress level during a very stressful period of time for me. THANK YO
Response
Thank you for the 5 star feedback. We’re thankful you chose our local team and allowed us to help make your move a smooth one.
Kay
I am extremely disappointed with the way two men and a truck handled my delivery.
I did pack my own China, Christmas Plates, etc. and I can assure you they were packed with the upmost care. The boxes were labeled BREAKABLE, FRAGILE , HANDLE WITH CARE!!!!!
Apparently the movers paid no attention!!!! Apparently boxes were dropped. I opened boxes with so many special broken pieces. Sickening!!!!
I did pack my own China, Christmas Plates, etc. and I can assure you they were packed with the upmost care. The boxes were labeled BREAKABLE, FRAGILE , HANDLE WITH CARE!!!!!
Apparently the movers paid no attention!!!! Apparently boxes were dropped. I opened boxes with so many special broken pieces. Sickening!!!!
Response
Kay, we are so sorry to hear that you had a negative experience. We would love to discuss this in more detail so please feel free to call our office. Thank you for your feedback & we hope to hear from you soon!
Mary Ellen
I used your services several years ago in Phoenix and was very satisfied. Both men and the truck. My sister used just the two men a few years ago without the truck and recommended them. So I called and they were on time, very professional and quick. I would use them again if need be and recommend to anyone needing help moving.
Response
Mary Ellen, thank you for your wonderful review and continued business. We are glad our team was timely, professional, and quick; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Teresina
A BIG thank you to Lopez & Peter who did an awesome job packing everything, and I mean everything! (Motorcycle to crib) and traveled safely to my new home 6 hours away in another state. Then unloaded, all in the same day. These guys were friendly and helpful. Would recommend using the team again.
CONNIE
I want to express my appreciation for the crew that moved me, I’m an older woman and was exhausted when they arrived. The Crew assured me that they would take care of me and take care of me they did. The crew went above and beyond and it was refreshing to see young people working hard and not just there to get a paycheck. I hope they know how much I appreciated them, they Rock n Roll!!!!
Response
Connie, we are happy to hear that you had such a wonderful experience with us. Thank you for your business and review!
Cynthia
Very Profesional and competent staff. Moved from a second floor and staff handled the items very well.
Scott
An overall easy process to set up the service and moving date. My moving team was A+ professional and friendly… great representatives of your company.
Response
Thank you for your feedback! We’re so glad the process was easy for you and that your moving team provided professional, friendly service. We appreciate you recognizing them as great representatives of our company! Looking forward to helping you in any way we can in the future!
Kiustin
"It was scheduled for 12 PM and they arrived at 3 PM. They told me that the deposit would be returned at the end, and that was false. They assembled the reclining chair and left the power outlet inside the frame, and I haven't been able to connect it. They were supposed to send a technician yesterday, and they never came. I do not recommend it."
Response
Hello Kiustin, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 716-243-3949.
