With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Trent
Estimate was wildly wrong underestimating amount of man power and space needed as well as time required. Horrible treatment of my goods, no padding, care or attention, moving items uncovered in the rain, leaking truck, leaving items behind, not providing lock, threats to not move goods day of moving if release of liability not signed. As bad as it gets.
Response
Hi, Trent! We are sorry to hear that you were dissatisfied with your service. We are also sorry to hear that damage occurred. This is an unfortunate part of our industry, for which we have policies in place to resolve when needed. You refused to acknowledge or accept these policies, which made us hesitant to proceed with your service. In the future, we will learn from this experience and make sure our customers accept our policies prior to the starting dates of their services. Regarding your estimate, we provided a binding flat fee to move as much as possible with one of our 26ft trucks and even offered to load items that wouldn’t fit in our truck into a trailer that you said you would provide and relocate at no additional cost. We fulfilled our agreement for the pricing you received, and we will certainly address your damages when your balance has been paid, per the signed agreement.
Arianna
I called last minute and needed help the next day. Everyone on the team was so efficient and fast. From calling to get the service setup, to the two men who helped with the move. The pricing was great and I would definite use two men one truck again if I were to need help moving big heavy items.
Response
Thank you for choosing Two Men and a Truck, we look forward to assisting you in the future!
Lauren
Moving team was great! On time, professional and efficient. Would definitely hire them again!
Response
Thanks, Lauren! We'll be ready if you ever have the need (we do storage runs and labor only appointments too!). Best wishes!
Jessica
I have already emailed that to Staff, and it was entirely positive - I was very, very pleased with the Staff and the outcome. Will likely use Two Men in a Truck Again.
Catherine
The moving team was THE BEST. They were experienced, knowledgeable, careful, professional and friendly. I can’t imagine anything they could have done to make the experience better. I am extremely pleased with them and have already been telling friends and family about them. They did everything right. Should I, God forbid, need to move again I will call Two Men and a Truck first.
Sherry
Outstanding experience. Very professional and quick. Very careful with our things. Thanks.
Steve
Everyone was super friendly and accommodating. It started raining on our move day so they worked it out to come at another time. Everyone was professional, courteous, and efficient. Would recommend their services to anyone moving or just needing help with placing things in storage. Great price for the value!
Response
Hi, Steve,
Thank you so much for the kind words! We're thrilled to hear that our team was able to accommodate the weather and still provide a smooth, professional experience. We know moving can be stressful—especially with a little rain in the mix—so we're glad we could make it easier for you. We truly appreciate your recommendation and hope to be there for any future moving or storage needs!
Thank you so much for the kind words! We're thrilled to hear that our team was able to accommodate the weather and still provide a smooth, professional experience. We know moving can be stressful—especially with a little rain in the mix—so we're glad we could make it easier for you. We truly appreciate your recommendation and hope to be there for any future moving or storage needs!
Jyll
I really appreciated the flexibility of the office team in scheduling. The move team was great! Very courteous, efficient and fast. Thank you so much for a great job done! Would definitely recommend.
Lisa
The crew was very courteous and helpful. No complaints!!!
Response
Hi Lisa, thank you! We're glad to hear the crew was courteous and helpful—always great to know there were no complaints!
Penny
The movers were polite , professional, and hard-working. They arrived on time and took good care of the items they were moving. We did a walk-through before they left to make sure that everything was completed to my satisfaction.
