With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Laura
Gina
Andrea
Thank you so much for taking the time to share your feedback. We truly appreciate the opportunity to learn from your experience. Our goal is always to make every move as smooth and efficient as possible, and we’re sorry to hear that the process took longer than expected. After reviewing the details, we noticed that the move involved an increased inventory and some extra time needed to disassemble the bed frame due to how it was put together. While the original estimate of 2–4 hours was intended as a general guideline, we completely understand how frustrating it can be when things take longer than planned. We’ll be sure to remind our team to communicate more clearly about potential factors that can affect timing so customers have a better sense of what to expect. Thank you again for your honest feedback, it helps us improve and provide a better experience for all our customers.