With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Tracie
This was a move done to move my mother who just lost her husband of 33 years. She was really struggling and it was a high stress situation for all of us but Chris and Louis, our movers, were amazing. They were so kind and very easy to work with - they honestly made what was an extremely difficult time go so smoothly. We couldn't have been more pleased. Thank you!
Response
Thank you so much for sharing this feedback. We’re truly sorry for your family’s loss and so grateful that Chris and Louis could bring care and compassion during such a difficult time. It means a lot to hear they helped make the move a little easier for your mother and family. We’ll be sure to share your kind words with them. Thank you for trusting us to help during such an important moment.
Debbie
I was pressed for time and no one seemed to care. Took their time. Used the bathroom multiple times, which is fine but always came out on their phones. When leaving the old address, one of the guys asked to use the bathroom again. Ok...but when I returned the next day to clean, he left the light on.
This was the first and last time I'll ever use a moving company. Way over priced!!
This was the first and last time I'll ever use a moving company. Way over priced!!
Response
Hello Debbie, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 716-243-3949.
Jennifer
The moving team was very nice and professional. The time took longer than expected. Due to a mix up the truck arrived with out the wardrobe boxes. They packaged all my large items, wrapping then safely. Unfortunately due to a leaky roof on the truck some of my items did get wet. But over all a positive experience.
Response
Jennifer, thank you for your kind words and for choosing TWO MEN AND A TRUCK®!
jason
Ending price ended up being $1,000 more than qouted and they didn’t get everything so I still had to rent a truck the next day and move the rest myself. Movers were nice and careful but moved like turtles. Took double the time that was qouted. Had 3 people on the move but felt like 2. I called the office but and someone told me an operations manager would call me but I never got a call back.
Julie
Jaylan, Turner, and Mitchell were my movers and they did an excellent job. They were efficient and so professional. Thank you guys!
Susan
Malcolm and his partner were extremely kind and careful as they moved our belongings. They asked lots of questions and were patient as we figured out where we wanted furniture in our new space. We would definitely recommend them and use their services again
Response
Susan, thank you for your kind words. We appreciate your recommendations and would be happy to help you again in the future!
Jo Ann
The movers I had were friendly and professional. They took amazing care with all of my items, especially the antiques and were also quick and efficient. I will be using Two Men and a Truck next time I move. Quick, efficient, friendly, and affordable, what else could you ask for?
Response
Thank you so much for the wonderful 5-star review! We're thrilled to hear your move went smoothly and that our team took extra care with your antiques. We truly appreciate your kind words and your trust in Two Men and a Truck. Whenever you're ready for your next move, we'll be here quick, efficient, friendly, and ready to help!
Jodi
My two biggest issues were your fees and the lack of care for my personal items.
Response
Hi Jodi, thank you for your feedback. We’re sorry your experience didn’t meet expectations, and we appreciate you bringing this to our attention.
Dee
The moving team that came to my house was excellent. They treated me with courtesy and respect.
They tried to make sure that everything I wanted was done right.several times they asked me if there was anything else I needed. They did a great job at packing the furniture, disassembling it And reassembling it.
They tried to make sure that everything I wanted was done right.several times they asked me if there was anything else I needed. They did a great job at packing the furniture, disassembling it And reassembling it.
Response
Thank you for choosing Two Men and a Truck.
Joseph
Team was amazing. We were fortunate to have three men on the truck and the trainee did a great job. Isaac was doing the loading & truck arrangement & all arrived undamaged. Unfortunately, I don't recall the team member who we walked with through the house before and after the move, but he did a great job remembering all of the details and had a great personality. We were impressed with the crew.
