With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Sheri
So while our team was very nice they were just not very efficient. They sent 3 men, and at no point was more than 2 of them working. They weren't able to get everything in one load, even though the track wasn't packed, (I took pics). And it took them so long to pack the truck that they couldn't unpack our stuff without running out of time even though we just had them put everything in one room.
Response
Hello Sheri, We're very sorry to learn of your recent move experience. With a 96% referral rate, we can assure you this is not the norm. We would be happy to speak with you further and encourage you to reach our team at 216-267-6700 x3001 so we may help.
Julie
Prompt, polite, and quick! Happy with the move and the care they took to wrap up furniture etc.
Donna
I first used Two Men And A Truck in Birmingham, Alabama in 2005. The name and logo were catchy, so I thought "why not". I have used them several times over the past 20 years and have never been disappointed. The office and moving personnel have been consistently friendly, professional and attentive. Such consistency over two decades is a rarity and a refreshing surprise.
Response
Thanks so much Donna! We love to have great repeat customers!
Jon
The office called early AM and said they had a 3rd man to send to help with the other 2 guys. It was a good idea since the move took long than we expected, not because of the moving crew, it was because we underestimated the amount of stuff we had to move ! They all were very respectful and a delight to work with.
Response
Thank you so much, Jon! We’re glad the extra mover helped keep things running smoothly. Our team will be happy to hear your kind words!
Claire
The team that moved us were polite, thoughtful, respectful and worked great as a team. Couldn't have been happier with the work they did. They worked hard and finished the move in one day. Very impressed!
Jennifer
Train movers to not scrape furniture across hard wood floor but instead lift furniture into place.
Kathleen
I'm very pleased with the service that I received today! The team was on time, courteous, helpful and most pleasant. I would highly recommend this company as well as the team that helped make my move so easy and comfortable
Response
Hello Kathleen. Thank you so much for taking the time to share your move experience with us. We’re so pleased to hear we could exceed your expectations! Enjoy your new home!
Sreedhar
The Boys Rocky and Andreu did an excellent job. The staff Damien and the Sales Manager Laura were courteous and helpful. All in All great service as our last move 8 years ago. Thank you!
Response
Thank you so much, Sreedhar! We’re delighted to hear that Rocky and Andreu delivered excellent service and that Damien and Laura were courteous and helpful throughout the process. It means a lot that your experience was just as great as it was eight years ago. We truly appreciate your continued trust and are grateful for the opportunity to help with your move again!
Billie
I think I have already responded to this survey. If not, I was extremely pleased with the two men who came to move our rooms within our house. They worked extremely well and were very pleasant and professional!
Response
Thank you for Selecting TWO MEN AND A TRUCK and also for taking the time to write this review. We are here to take the stress off of moving from the customers. We train our personnel so things go as smooth as possible. We are extremely pleased that things went smooth for you. If you need anything in the future, please reach out to us so we can assist.
Trina
Brandi - Ops Mngr made all the difference
The team was friendly and did a good job
I will call again!
The team was friendly and did a good job
I will call again!
Response
Thank you for your feedback! We’re glad to hear Brandi and the team made a positive difference and provided friendly, quality service. That is what we strive for!
We appreciate you choosing us and look forward to assisting you again in the future!
We appreciate you choosing us and look forward to assisting you again in the future!
