With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Trina
A male from the office was rude to me and had no compassion for people's needs.
The move was very expensive!
A move like mines shouldn't been $1400 dollars a lot of hidden fees
Moving team I enjoyed
The move was very expensive!
A move like mines shouldn't been $1400 dollars a lot of hidden fees
Moving team I enjoyed
Dave
The port to port charges are very deceiving and cost the costumer extra money for the workers to drive an empty truck to and from. This was not explained when booking and added extra unneeded cost.
Response
Hello Dave, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 716-243-3949.
George
Your guys are excellent people and movers. They work very hard and are very careful. I highly recommend you guys to anyone. I know that’s going to make a move. You guys rock.!
Response
Thank you so much for the amazing feedback! We’re proud to have such hardworking and careful movers on our team, and it means a lot to hear you’d recommend us to others. We’ll be sure to share your kind words with the crew—they’ll love it! You rock, too, and we truly appreciate you choosing Two Men and a Truck Austin!
Kristal
During my move the drivers told me upon drop off that a table must have been stole off the truck during loading. A whole side table is missing and no one did anything about it but said oops my bad. No follow up from the office nothing. You all sell me insurance that the deductible wouldn’t be more than what is missing. Would never use again.
Response
Kristal,
We are sorry to hear that your experience did not live up to expectations.
We are sorry to hear that your experience did not live up to expectations.
Andre
The guys who helped move the items in my apartment were efficient, quick, and extremely friendly. Anthony, DeAndre, and I forgot the third guys name. Give those men a raise, they deserve it!
Dan
The two young men that showed up to help us move were fun, caring and very professional. We even had a few moments to toss around a football and chat because they were done so efficiently and well within the estimated time frame. In fact, even with our fooling around for maybe five minutes they were still done and gone a good forty minutes early. Great Job!
Jennifer
Jacob and Dez did a great job. Very friendly and respectful
jacinthe
The office team called me back promptly and professional. The moving team, Adam, Brian and Liana did a great job. They worked very hard and kept a positive and efficient attitude throughout. thanks
Christine
Julius, Gino n Justin helped with dumping several pieces of. furniture as well as bags n boxes of trash rolled up carpet etc. They were fast, efficient, friendly, polite and all round excellent workers. This has been a very stressful time for me. and they helped lighten my mood and lifted a worrisome burden. I wished I had tipped them more. They deserved it!
Cher
I’ve moved with 2 men and a truck at least 3 times over the last 4 years. The last time I moved, they sent 2 trucks and 3 or 4 men and it took all day. This time they sent one truck and 2 men. It took all day into the night and we still have much more to go. I felt so bad for the 2 lone movers. I don’t know why the company didn’t see I needed much more based on history.
