With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Dajana
Both teams (packing, loading and unloading) were very professional, super nice, efficient and extremely careful with our belongings. Took special care about some sentimental items and high value items. Our move was a bit of a special case and the Two Men and a Truck teams were super flexible and handled our schedule changes like champions, which made a very stressful time much more manageable!
Response
Thank you Dajana for selecting our team to handle your moving needs! We strive to provide an excellent move experience for all of our customers!
Jason
The service was excellent and prompt. The movers were attentive and very pleasant to work with. I would definitely recommend them for anyone to use in the future.
Response
Hello Jason, thank you so much for your kind words! We're thrilled to hear that our team provided excellent and prompt service, and that they were attentive and pleasant to work with. We truly appreciate your recommendation and would be happy to assist you again in the future. Thanks for choosing us!
Kevin
The guys did a great job. I only wish that it wasn't quite so expensive since they were able to finish in under an hour.
Response
Kevin, thank you for your review and for choosing TWO MEN AND A TRUCK ROCKFORD for your move. We're happy to hear that the guys did a great job. It was our pleasure to help you move. We're here to help anytime.
Caroline
Late arrival- I had to move my closing to accommodate. And that was challenging
1 mover short, needed 3
Movers had no tools, I supplied mine for the necessary disassembly/reassembly
Lead mover- was not properly trained to be lead. It was obvious
Items were moved that I specificed not to move- and then broken.
Paid for mattress bags, found them all unused
Move delayed- truck stuck at new drive
1 mover short, needed 3
Movers had no tools, I supplied mine for the necessary disassembly/reassembly
Lead mover- was not properly trained to be lead. It was obvious
Items were moved that I specificed not to move- and then broken.
Paid for mattress bags, found them all unused
Move delayed- truck stuck at new drive
Jen
It was fantastic Alex and drew were quick efficient and wonderful to use ! I’d use again
Response
Jen, thank you for your kind words. We will be sure Alex and Drew receive your compliments! Thanks again for choosing TWO MEN ANDA TRUCK®!
Tom
Gaven and Charles did a tremendous job!
Regina
Friendly and efficient team. Customer service rep Denise easy to contact & very helpful. Reasonable price for my job.
Response
Hi Miss Regina! You were such a joy to work with! We appreciate your business! Thank you for choosing the Movers Who Care!
Mike
The team that moved us was outstanding! They worked efficiently and carefully. They were kind, friendly, and seemed to genuinely like both what they were doing and one another. We could not have been more pleased!
Response
Thank you for choosing Two Men and a Truck!
Samantha
The movers were great - I didn't have much contact with the office team. Luckily I have done this before so I remembered most of the rules regarding moving. It was pretty simple. I just sent pictures of everything and they quoted me off that. When it was actually time to move, it was a little less stuff (got rid of some furniture) and ended up being a little more than the quote but pretty close.
Response
Samantha, thank you for you kind review and for choosing TWO MEN AND A TRUCK ROCKFORD for your move. We're so glad to hear that your movers were great! It was our pleasure to help you move again. We're here to help anytime!
Shruti
The moving team did not have the proper tools as they asked to borrow some of mine. Disassembly was two beds and a table. Their tools were small hand tools, so it took the team far more time to assemble the furniture than the last crew we hired. They damaged furniture due to not protecting it. Items were pristine, so damage was obvious, and wish they had proper tools to work not chargemeextrahours
Response
Shruti, we apologize for the inconvenience. We have talked to our team to ensure this won't happen again. This is not indicative of the service we pride ourselves on; if there is anything else we can do to improve your experience, please reach out to us at 616.245.9200.
