With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Blair
The guys who helped us move were great. They wrapped everything well and got it moved with care. Logan was amazing with communicating when they would arrive, gave great advice on how to pack furniture I was moving myself. They got everything into my storage quickly and were awesome!!
Response
Hi Blair,
Thank you for sharing your feedback from move day.
We are very thankful for your business.
We are also very thankful for Logan and his team taking great care of you.
Many blessings,
Thank you for sharing your feedback from move day.
We are very thankful for your business.
We are also very thankful for Logan and his team taking great care of you.
Many blessings,
Justin
Both guys that helped with the move were great. They made move from.one city to another easy. I would definitely want these guys that did the move to help me move again. 5 star rating for both.
Response
Justin, Thank you for your wonderful review! We're so glad our team made your city-to-city move easy and stress-free. We'll be sure to share your 5-star praise with them! We’d be honored to assist you again in the future!
Steve
The guys did a great job and got it done quickly. The only problem was that the crew showed up about an hour and a half early, which confused the people on the pickup end. I don't think they were ready yet.
Response
Hi Steve! Thank you so much for the kind words and the 5-star review! We really appreciate your feedback and are happy to hear the team at TWO MEN AND A TRUCK® Phoenix Central did a great job and finished quickly. We apologize for any confusion but we're glad everything went smoothly in the end. We’re always striving to make our team better, so your feedback means a lot to us! We hope to assist you with your future moves, and thank you again for your review!
Krish
Amazing like every time! Mr. White and Mr. Bland were super professional and efficient!
Jennifer
Patient, fast, and professional. Would use again. Special shoutout to Harley. He does a great job and makes a stressful process more enjoyable.
Response
Hi, Jennifer,
Thank you for your fantastic feedback! 😊 We're so glad to hear that our team was patient, fast, and professional during your move. 💪🚛 A special thank-you for recognizing Harley—he’ll be thrilled to know he made the process more enjoyable for you! 🎉 If you ever need moving services again, we’d be honored to help.
Thank you for your fantastic feedback! 😊 We're so glad to hear that our team was patient, fast, and professional during your move. 💪🚛 A special thank-you for recognizing Harley—he’ll be thrilled to know he made the process more enjoyable for you! 🎉 If you ever need moving services again, we’d be honored to help.
Barb
Experience and service were very good, as previous. Riley was responsive, though had to play phone tag a bit. Travis and Te’rail on move day, were polite, courteous, responsive. Appreciated a job well done, and will plan to use two men & a truck for future moves! Thank you all!
Response
Thank you for your wonderful feedback! We’re delighted to hear that your experience and service were excellent, just as in the past. Riley’s responsiveness, along with the professionalism of Travis and Te’rail, truly reflects the dedication of our team. We’re glad they were polite, courteous, and ensured a job well done on moving day
John
1) three movers came, two of them worked significantly harder than the one.
2) when the time started getting near I was told by the lead guy that their manager or whomever stated they’re going to adjust the invoice to $3200 for 14 hours of work. The individual on the phone, Adam, seemed a bit preoccupied with home as well. I asked him how he came up with that number and he had zero idea how.
2) when the time started getting near I was told by the lead guy that their manager or whomever stated they’re going to adjust the invoice to $3200 for 14 hours of work. The individual on the phone, Adam, seemed a bit preoccupied with home as well. I asked him how he came up with that number and he had zero idea how.
Response
Hello John, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further regarding your experience and encourage you to reach us directly at +1 410-449-4159.
Connie
Izeke and Chris were amazing. They were positive, friendly, and cheerful. Everything was moved without incident and placed exactly how we wanted. They never balked as I added boxes to the load.
Response
Thanks you so much for letting us know how we did. We appreciate you and look forward to helping you in the future!
Mark
What a great experience! Our movers were efficient, on time & so personable! We laughed alot which is not so often the experience when moving! Thank you so much!
Response
Mark, Thank you for sharing your experience! We're thrilled to hear our movers brought efficiency, punctuality, and even some laughter to your moving day. Making the process enjoyable is always our goal. We truly appreciate your kind words and hope to help you again in the future!
Mike
We were very clear in our need to move gym equipment. The office never shared that the team couldn’t disassemble or reassemble. Then the movers dropped it right from the truck. An 9k treadmill is unacceptable. It was a blatant drop.
Response
We’re truly sorry to hear about your experience. We understand how important it is to handle valuable items with care, and this situation clearly fell short of expectations. We take your feedback seriously and will review this internally to ensure it doesn’t happen again. Thank you for sharing your concerns.
